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[deleted]
Thanks for the reminder. I'll be sure to tell the Online Services team to step over because Dirk's here to fix it.
[deleted]
Thanks for the reminder. I'll be sure to tell the Online Services team to step over because Dirk's here to fix it.
Hey all.
We are aware that players are unable to connect to PsyNet and we working finding a resolution.
We will update you once the conditions are back to normal.
Thanks for your patience!Edit: We're seeing some recurring issues. Our team is investigating the situation and we will update you all when we have more information.
PsyNet looks to be recovering so you may be able to reconnect, however, issues may still be present.
Hey all.
We are aware that players are unable to connect to PsyNet and we working finding a resolution.
We will update you once the conditions are back to normal.
Thanks for your patience!
Edit: We're seeing some recurring issues. Our team is investigating the situation and we will update you all when we have more information.
I followed the instructions directly as instructed and had Valve refuse to refund me, as I've played more than 2 hours. Will try follow up further.
EDIT: Actually I can't follow up as they've already "Closed the case" I also manually submitted a ticket which was denied because I've owned the game more than 14 days.
I tried to submit a support ticket on the RocketLeague website but it says the support is down for maintenance?
Really not sure what to do here /u/Psyonix_Devin ?
Start a ticket on the Rocket League support site. (The maintenance banner is about today's server maintenance, not about the support site.)
This is the most basic definition of content I've ever seen.
It's a small update, but we want to include the new RLCS teams in the Esports Shop close to the start of the season. A larger update is in the works for March.
No Fennec decals again?! C’mon man, lets get some new stuff for it eventually!
No Fennec decals again?! C’mon man, lets get some new stuff for it eventually!
Fennec Decal coming in an update in March!
Hey Devin! Any chance you could let us know if you're working on Fennec decals as it's become (at least) the third most popular car? Genuinely curious just so I know what to expect, as to know if I should just buy the Octane decal(s). Much appreciated!
Any chance you could let us know if you're working on Fennec decals
We are! We've seen all the love for Fennec on here, on Twitter, and especially in-game. We have one as a Blueprint coming in an update in March.
Rocket League's first title update of 2020 will refresh the Esports Shop to help kick off Season 9 of the Rocket League Championship Series (RLCS). You can expect the update to go live on all platforms on February 4 at 10 a.m. PST / 6 p.m. UTC (Pending first-party certification).
Here are the new teams being added to the Esports Shop rotation:
Each team will have the following items added to the Esports Shop rotation:
What about those of us who didn't purchase directly through Steam, /u/Psyonix_Devin? We can't open tickets through Steam if we bought via Humble Bundle, Green Man Gaming, etc.
If you bought RL via a third-party like Humble or GMG, please contact the point of purchase first about a refund. If they cannot process one for you, start a ticket with us on our support website.
Hey all, we are aware of the current issues with PsyNet and we are working on finding a resolution.
Sorry about the issues and thanks for your patience.
edit: Servers are back in order and you should be able to reconnect now.
Hi everyone, posted an update here that covers the refund issues and why we're ending support.
Hi everyone, posted an update here that covers the refund issues and why we're ending support.
Hi everyone, posted an update here that covers the refund issues and why we're ending support.
Hi everyone, posted an update here that covers the refund issues and why we're ending support.
We want to update everyone on refunds for macOS and Linux users, as well as shed some light on why we made the decision to end support for both platforms.
Our plan yesterday was to have players contact us directly about refunds for the base game so we could help you obtain one from Valve as quickly as possible. This was supposed to happen in conjunction with Valve issuing refunds to players who have played Rocket League on macOS or Linux. While Steam’s normal refund policy has a two week purchase and/or two hours of play window, we coordinated with Valve to expand eligibility to anyone who has played Rocket League on either platform.
That process did not work as planned, and we’re sorry for the frustration this has caused for anyone involved. At this time, anyone who has played Rocket League on macOS or Linux can contact Valve about a refund for the base game, and the refund should go through.
If you play Rocket League on macOS or Linux and want a refund for...
Read more External link →The support page links you to your store of purchase where you'll be denied a refund.
Linking this is just an empty nothing from /u/Psyonix_Devin
You need to start a ticket with us asking about the refund.
I have requested a refund and been denied.
Was this through Steam, or through the link I just provided?
Hi everyone, if you are playing RL on macOS or Linux and are interested in a refund, please contact our Customer Care team here: https://support.rocketleague.com/
I have never heard of GSVP, MNDP , or FP-Mux. We just send regular UDP packets to the operating system. Perhaps the Xbox OS is compressing them after that? Or wireshark is misinterpreting our packets?