Rocket League

Rocket League Dev Tracker




04 Feb

Comment

Originally posted by _wolfmegan_

This is mad. They also haven't responded to my Ticket about micro transactions for 9 days! they say it takes 48 hours!

Whilst I have NO respect for u/Psyonix_Devin anymore, I don't think he is telling lies, I think he's been misinformed by the company and is unknowingly spreading false information. I'm inclined to feel bad for him, but the lack of response from him to the amount of people SCREAMING for refunds is abysmal, so my inclination of empathy goes out to the ones who have been wronged by this company, more than a representative who by now, knows he's working for a well oiled immoral machine.

This is a ticket with us, or Valve? If us, give me your ticket number and I can look into it.

As I mentioned in our follow-up post, we are doing refunds for the base game. I don't have additional information beyond that.

Comment

Originally posted by [deleted]

[deleted]

Why would someone want the old logo/colors that is no longer being used.

For the same reasons people rock throwback jerseys for their favorite pro sports teams, I imagine.

Comment

Originally posted by Marchey1

what did he say?

It was an Episode I joke, not sure why they deleted it.

Comment

Originally posted by supra_snak3r

Use me as an "oof" button

Oof.

Comment

Originally posted by [deleted]

[deleted]

I was totally fine with this thread until reading this comment.

Comment

Originally posted by Kallumon

So do we have any new dates or information based for when RLCS/RLRS will be starting?

Waiting on a few things internally before we make any additional changes to the schedule.

Comment

Originally posted by jcreek

I know it's super frustrating (I had to cancel a charity tournament on Saturday as part of a 12 hour livestream for a mental health charity) but obviously you guys are doing your best to get it all fixed and get us back to playing the game we love. Thanks for communicating about it and letting people know what's going on ๐Ÿ˜Š

Can you DM me details about your stream?

Comment

Originally posted by Slothies

"We are struggling like crazy ...so we're also going to toss an update onto the bonfire that is our servers. Hopefully it goes ok."

Why? Just hold off on the update. One thing at a time!

Why? Just hold off on the update. One thing at a time!

Appreciate why it seems odd, but deploying the update tomorrow is handled by folks here who aren't working on the PsyNet issues. Downloading the update won't have an effect on PsyNet either, since you download directly from Steam/MSFT/Sony/Nintendo.

Comment

Originally posted by lucki48

So servers are still down?

No, game is online as of this post.

Post

Hi everyone, unfortunately we had to drop Rocket League into maintenance mode again today, and we wanted to share some info on whatโ€™s been happening behind the scenes since last week.

On Thursday last week, we performed scheduled maintenance to move our backend infrastructure (also known as PsyNet) to an updated version of MySQL. Once we hit a peak number of 315,000 concurrent players on Friday, PsyNet started experiencing critical errors, which continued throughout the weekend, and today. We had to repeat this process several times over the weekend, which is why we made the difficult decisions to delay the starts of RLCS, Rivals Play-Ins, and CRL.

We are still investigating the root cause of the problem within PsyNet. This is something weโ€™ve been working on non-stop over the weekend, and we are committed to getting PsyNet back into a stable state as soon as we possibly can. Once we have PsyNet back in a stable state, we will share more on the specifics on what happ...

Read more External link โ†’

03 Feb

Comment

Originally posted by RelativeTimeTravel

I already did start a support ticket with Psyonic which was just as useless as Steam. I provided my steam transaction ID as requested last week and haven't heard anything since.

Psyonix Ticket# 356052

Why are you lying about refunds?

As I've said a few times now, I'm not, but still happy to help you with this.

Comment

Originally posted by RelativeTimeTravel

I've been going back and forth on a ticket with steam support for over a week and still don't have a refund. /u/psyonix_devin is a liar, they aren't providing refunds.

Sorry to hear about the trouble. If you start a ticket with us here, I'll make we talk to Steam and either get a refund issued, or get clarity on what would make you ineligible for one. Please DM me the Psyonix support ticket so I can follow up on my end. Thank you.


02 Feb

Comment

Hey guys, it seems like you are talking about game servers. The issues we are seeing right now are related to our backend services which are not related to our game servers.

I understand that there have been complaints about match performance, which we have kept an eye on and made improvements on, but the recent outages are not correlated.


01 Feb

Comment

Hey guys, we put Rocket League back into maintenance mode to help bring players back into the game. While you should be able to play again, more issues may arise. We are still working through these issues so we can find a resolution as quickly as possible. Thanks again for your patience.

Comment

Originally posted by [deleted]

[deleted]

I'm actually quite happy and I think I live a fulfilling life. I wouldn't want anything less for myself and especially not for others.

I'm really sorry the server outages have affected you in this way, though PsyNet is back and looking stable so you should be able to hop back on. We are continuing to investigate so issues nor conversations like this have to happen again.

Comment

Originally posted by Ennui92

Edit: We're seeing some recurring issues. Our team is investigating the situation and we will update you all when we have more information.

Why does it say "maintenance" and not "investigation" then? https://imgur.com/a/XvVrucl

Maintenance mode is a way of restarting services in order to control the flow of requests coming in. This is something that we have enabled to help us resolve the connection issues while also fixing the root of the problem.

Comment

Hey guys. We're seeing similar issues from before and as a result, we've put Rocket League into maintenance mode.

You should expect to see more updates from us as we find a resolution.

You can also find updates on Twiter: https://twitter.com/RocketLeague


31 Jan

Comment

Hey there,

If you message me with your in-game username or Steam profile URL, I can look at some of your recent matches with packet loss. From there I can give you instructions on how to run an MTR test against those servers so you will have information to give your ISP.

Comment

Originally posted by xtthew

Good job Dirk!

Just turn it off and on again

Works every time ๐Ÿ˜