Rocket League

Rocket League Dev Tracker




28 Sep

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Hey there, I'm assuming there was a large gap in ranks?

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Originally posted by ZachBMD

From what I've gathered they reviewed all past chats on people that have been reported so you may have gotten banned for something you said years ago. Same happened to me but it was a couple months ago. Only option is to make a smurf account until you're unbanned lol

From what I've gathered they reviewed all past chats on people that have been reported so you may have gotten banned for something you said years ago

We do not look nearly that far back. We only look at recent chat history to determine if a player should be banned.

u/montropoly should contact our ...

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Originally posted by lucasduijn

Is it an option that if the content creator is mentioned (how, i don't know, but eg this post) their comments also gets pinned?

Is it an option that if the content creator is mentioned (how, i don't know, but eg this post) their comments also gets pinned?

That would be up to the moderators and admins for the sub. We have pinned posts for Developers because most of our comments are informational and need to be seen to prevent the same questions from being asked. With that in mind, I don't think it would be too appropriate to pin all content creator messages.


27 Sep

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What a wonderful day for SunlessKhan, and therefore, of course, the world.

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Originally posted by Jarl_Korr

I've never said any hate speech in the 5 years I've been playing. Why did I get a ban for hate speech?

If possible, would you be able to create a ticket in on our support page and then send me your ticket #?

https://support.rocketleague.com/

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Originally posted by Robotman816

I logged a ticket and got a response, it been 2 days since i asked a question (didn't get an answer) and now my ticket has disappeared. I have one from 3 months ago that just says closed. What is this? What is this communication? I know you don't work for psyonix but maybe you can get u/dirkened to take a look, considering he responds to almost everybody (except me). u/iomelon

We're experiencing a large influx of tickets due to the huge spike in players. Some tasks that are typically handled by L3 and senior agents may not be addressed as timely as before.

I'm sorry that it seems like we aren't communicating, but we are doing our best to make sure everything is addressed.
Lastly, a 3 day ban is a result of hate speech. Because of the sensitivity of bans and this chat behavior, please wait for the ticket to be addressed through the proper support channel.

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Originally posted by Uitstelleraar

Yeah I know, but it still wont show up. When I claimed the reward, it showed up in my inventory for a few seconds and when I tried to equip it just dissapeard and hasnt come back since..

Thanks for the reply, but I have the octane selected in the garage, as seen in the screenshot. Any idea on how to fix this? https://imgur.com/yR8lytd

Could you share your in-game name with me so I can look up your account?
I haven't seen anyone with the same issue, so I want to make sure everything looks correct in the backend.

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Were your friends in your party while you were trying to create a party?

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Originally posted by Migraine_7

This is still happening. I just got an untradable Import item as a result from the very-rares trade-in. Is this something worthy of contacting support, or is it temporary?

When you did this trade up, you didn't trade in any trade locked items, did you?


26 Sep

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We're looking into a button focus issue right now. You may be able to claim by restarting the game, or backing out of the menu and going back in a few times. Same goes for Llama-Rama Challenges.

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Nice! I may have the first win with the Battle Bus on live servers, though. :P

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To confirm: We're looking into a button focus issue right now. You may be able to claim by restarting the game, or backing out of the menu and going back in a few times. Same goes for the main Challenges menu.

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We're looking into a button focus issue right now. You may be able to claim by restarting the game, or backing out of the menu and going back in a few times. Same goes for the main Challenges menu as well.

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We're looking into a button focus issue right now. You may be able to claim by restarting the game, or backing out of the menu and going back in a few times. Same goes for Llama-Rama Challenges.

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You were banned for using language that you are not specifying, and frankly I don't know why you're being coy about it.

Looking at your chat logs, it's pretty clear why you were banned. If you want more information, please reach out to our Customer Care team at https://support.rocketleague.com

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Hey there, the Loot Llama decal is an Octane-only decal. If you don't have Octane selected in the Car Customization menu, then you won't be able to see the decal.

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Originally posted by mc_0031

I'm not sure where to go for this, but this might be the place. I just went to link my PS4 to my PC Epic Account, but it linked to another epic account that was logged in on my PS4 already. Is there any way for me to unlink that account without losing my progress and items that I worked on collecting from 2016-2018? I have some stuff on there that I really don't want to lose.

Please let me know if there's anything I can do, or if I should reach out to support somewhere else. Thank you for your time.

u/Psyonix_Devin

u/Psyonix_Rudy

u/Psyonix_Corey

Hiya, hit up support at epicgames.com/help. Sorry to hear about the trouble!

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Hey there, could you share the resolution you're playing at?

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Hey guys, try exiting the Challenge menu and then enter the Llama Rama Challenge menu to try redeeming again.

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Hey there, if you go into the Llama Rama Challenges menu, you can select (make sure to click!) each reward to preview it on the left.