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Yeah, so I played another ranked game and we won handily, and I'm still around 1500 mmr. I've still yet to recover the random 300 I lost from one game this morning. The match ID I just played was 117799757
Yeah, so I played another ranked game and we won handily, and I'm still around 1500 mmr. I've still yet to recover the random 300 I lost from one game this morning. The match ID I just played was 117799757
thank you for testing this - i will share with the team right now
So if I queue another ranked game, win or loss I should re-coup the mmr (+ or - the amount for that game) that I lost by getting reset?
my assumption would be (if its fixed)
play another ranked match
this should queue you back in the MMR level you had before
then you would gain/lose the usual amount
Mine got reset too, and it says I lost 336 mmr for the game. I played 3 more games after that and it still kept the mmr loss. The match ID was 1177978676 IGN Wolmy
This match was played before we attempted the fix. I'll need more recent check
Hello Ajax. I can confirm it has not been fixed yet. My MMR was 2k and reset to a flat 1500 today. Won 100 mmr after my first game. 57 on the next game. Im at 1657. Its been about.... 5 hours since the first game
Also interrsting note my Zeus was Plat bordered and i login today and its gold bordered but im on a 4 game win streak with him. So maybe something got errored there too.
can you send to me or reply here with the match ID of the most recent match you have played so i can look into this?
It looks like some sort of database error occurred which had this effect. We now believe that its been fixed. If you could check your MMR or play a ranked match and confirm the issue has been fixed - I would be very appreciative.
MMR was not intended to be reset last night
can you please share match IDs for the problem matches so I can have them investigated?