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Star Wars: Galaxy of Heroes

Star Wars: Galaxy of Heroes Dev Tracker




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28 Jan

Kanan unable to cleanse versus talzin lead nightsisters even with no Plague on the characters

Comment

We have already flagged this as a bug.


27 Jan

Making Good on the Recent Outage

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We’ve been monitoring the recent release (1/26) and it appears that all players that were previously unable to load the game can now re-enter. We’re in the process of identifying those accounts specifically and determining next steps of a make good for those players. This process requires some research and analysis on our part, so please bear with us as we complete our due diligence. Thank you everyone for your patience as we worked through the issue.

TopHat

Guild is heavy cheater

Comment
EDIT: Please report potential cheaters in game or directly to Lucifer's Daddy. Naming and Shaming violates the forum guidelines. Closing this thread[/b]

Theres a bug that makes anakins ship indestructible while it has infinite loyalty and all those debuffs by the time i took the video it was because i had already hit him 3 times to kill him and prevent the stealth to hit him again but no dice so i decided to wait for the unending loyalty to expire

Comment

We are aware of this rare issue and have flagged it as a bug already.

SWGoH Dev Tracker - Overview

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    Trello on Trello - Thread - Direct

The purpose of Galaxy of Heroes Developer Tracker is to let you know what the development team is work on and what are the top issues that we are aware of. This isn’t an exhaustive list of every bug in the game, but will be updated around once a week with key issues. You can visit AnswersHQ to see other bug reports or report an issue yourself.

...

Read more

Help Darth Malak

Comment

Originally posted by Short-Newspaper

Did you get a chance to take a look for me?

You should be sorted now.

Client Update 01/26/2020

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Originally posted by CG_TopHat

If anybody was locked out recently and the update has resolved the issue, please let us know. We want to make sure there’s no additional cases where players can’t log in. Thanks!

Thanks for the messages. Look like the fix worked. We’ll review how many were affected and next steps tomorrow. Thank you again for the responses!

Client Update 01/26/2020

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If anybody was locked out recently and the update has resolved the issue, please let us know. We want to make sure there’s no additional cases where players can’t log in. Thanks!

Update on Login Issues 01/24/2020

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Client Update released. This release will roll out over the next couple hours and you will need to update your client from the app store to receive this fix.

Client Update 01/26/2020

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Hi Holotable Heroes,

Today’s Client Update contains a fix for the login issue impacting a small number of players detailed here. This release will roll out over the next couple hours and you will need to update your client from the app store to receive this fix.

CHANGES
  • [GENERAL] - Fixed an issue that caused some clients to consistently crash on start up

26 Jan

Update on Login Issues 01/24/2020

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Hi folks,

We have a build currently in review to address the login issue. As soon as this is complete, we will deploy a client update and you may need to reboot your client to receive this update. We will post update notes in Game Updates (and link from here) as soon as the build is ready to launch.

For those impacted by this issue, thank you for your patience.

25 Jan

Update on Login Issues 01/24/2020

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Hi folks,

Quick update, the team has been working on a release to address this issue. We don't have any timeline to share at this time but we will keep you posted.

Update on Login Issues 01/24/2020

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Hi folks,

We have been investigating an issue that is causing some players to not be able to log in since earlier today. While only a small number of users are affected, we understand this is incredibly frustrating for those players. We have been working with several of the affected players to fix this as soon as possible and they have been a tremendous help in narrowing down the issue. Unfortunately, we were unable to resolve this issue this evening but this will be a priority again tomorrow.

Our sincerest apologizes to those players impacted but we will continue working to resolve this issue tomorrow and through the weekend if needed.

Thank you for your understanding.

Update one Login Issues 01/24/2020

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Hi folks,

We have been investigating an issue that is causing some players to not be able to log in since earlier today. While only a small number of users are affected, we understand this is incredibly frustrating for those players. We have been working with several of the affected players to fix this as soon as possible and they have been a tremendous help in narrowing down the issue. Unfortunately, we were unable to resolve this issue this evening but this will be a priority again tomorrow.

Our sincerest apologizes to those players impacted but we will continue working to resolve this issue tomorrow and through the weekend if needed.

Thank you for your understanding.

Potential Login Issues 01/24/2020

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Hi folks,

We are aware of a possible issue that is causing some player to not be able to login in the game. We are going to investigate through the weekend to get this resolved as soon as possible. At this time, it does not seem to be affecting large number of players but if you are experiencing this issue, please head over to AnswersHQ and post the following:
  • Device Information (Make, Model, etc)
  • Device Firmware Version
  • Your Ally Code or PlayerID
  • Are you experiencing this issue on multiple devices?

24 Jan

Login and Purchasing Issues for iOS devices

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This issue has been resolved. The fix may take a couple hours to roll out to all affected users. Thank you for your patience.

Having Trouble Getting in the Game

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We are working with Apple to get this resolved as soon as possible. It is an issue with the Apple AppStore.

Login and Purchasing Issues for iOS devices

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We're receiving reports that some users on iOS devices are having trouble logging in or making purchases. We're investigating the issue and will update as we learn more.

Having Trouble Getting in the Game

Comment

We are actively looking into this. So far it appears it is happening for iOS only and not limited to SWGoH.

Having Trouble Getting in the Game

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Are all of you on the iPhone 11?

We checked and had no issues loading the game on several devices (iOS and Android).




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