Star Wars: Galaxy of Heroes

Star Wars: Galaxy of Heroes Dev Tracker




04 Dec

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TOPIC: Technical Issues

Q: It's been going on for over a year now, when will you fix the bug where the game freezes and buttons disappear? I almost lost a perfect record in GAC this time around due to a game crippling bug that you can't fix.
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[*] A: CG_Tophat - Our recently released "battle restart" tech covers about 90% of instances which is a great improvement, but still 10% to fix! We are about to start looking for the next source of the disappearing button issues.
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Q: Did you ever fix the Fives bug? Or does he still need to be in the 5th spot?
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[*] A: CG_Tophat - Still needs to be in the fifth spot. It's something that needs a client release to fix and it's a lower priority item compared to some other things we have ahead of it.
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TOPIC: Content

Question Template:
Q: The Mandalorian. I have spoken.
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[*] A: Tophat - Still no current plans for it. We're targeting for some time next year, but no clear timeline.
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TOPIC: Art

Q: In comparison and contrast to models and skins from the Star Wars movies and TV or animated series, which theme do you like the most? For example, in the prequel movies, an original model of B2 Battle Droid seems compact and has one wrist blaster built on its left arm. Later in animated series, its body is bulkier than the original ones from the prequel movies and armed with two wrist blasters on both arms.
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[*] A: CG_RagingSpaniard - This is entirely up to the individuals taste so I cant speak for the rest of the art team. I personally like stylization because it allows you to get to the essence of the characters and settings in a way that live action can't get to sometimes. For instance those Galaxy of Adventures shorts are outstanding and I love them, but then again I really like anime so thats a natural fit for me. The art team has a very diverse set of likes and dislikes so we try to leverage all that ... Read more
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TOPIC: Economy
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TOPIC: General

Q: Guilds may be great for big groups of friends but I am a solo player. How can I get raid only gear if I am the only member of my guild producing raid tickets and/or taking part in raids and/or territory battles?
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[*] A: Tophat - We made a decision a long time ago about how important/required guilds would be. We decided on making a significant part of the game experience related to guilds. We have no plans in changing the structure of how the rewards or experience of guilds play out. The short answer is you'll need to join a larger guild if you want a regular flow of those items.
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Q: Are we getting any closer to having a more organized way to farm gear? Still waiting for that QOL update where we can choose "favorite" gear to farm it without going through character interfaces.
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[*] A: CG_SvenGG - We are exploring a feature to rework the invento... Read more
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Hi folks,

Due to technical issues with the Republic Offensive Territory Battle (posted about last night), we will be stopping both Republic Offensive (Geonosis Light) and Rebel Assault (Hoth Light) later today. We will be sending all eligible players rewards as a make good for these issues (more info on that later today). We will not be restarting either of these events immediately to give us time to address the current territory configuration issue and review for any additional bugs. We will not be changing or re-tuning the difficulty for Republic Offensive. We will b... Read more
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Hi Holotable Heroes,

Just a quick reminder that we will doing a live Q&A today. You can submit us questions beforehand or respond to the thread during the Q&A and we will get through as many questions as we can. Click the link below to submit your question and include your forum name if you wish to be credited.

Click the link to submit your questions >> SurveyMonkey
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He is a Boss and therefore his stats are significantly increased. That is the intended behavior.

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Originally posted by Rolteco

Hi there. My ally code is 335 621 773

The bug happened at 4:25 pm on my local time, as you can see on the screenshot. That translates to 7:25 pm on UTC.

I may notice that this bugs happened tons of time with me, and it ALWAYS was with JKR on Phase 3 of STR. But since I moved to hstr guilds eons ago, I never used jkr on this phase again (until I missed my p2 yesterday), so after all the this time I thought that would have been fixed.

335 621 773

Hi there and thank you for the details, good stuff. I checked our logs and apart from one game crash recovery I could not find anything remotely related to this. According to the server logs it doesn't seem to be a case of the missing ability icons where the tech would attempt to kick start the battle. Sorry that I can't be more helpful here.

Have a great day!

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PM me your ally code, please so that we can investigate this further.

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Can you send me your ally code and the time and date when it happened, please? That way, I can have a look at our logs.

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This is intended and not a bug.

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As stated in the official announcement HERE this will be the first thing to look into this morning (PST).

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Hi Holotable Heroes,

Several players have reported issues unlocking the correct subsequent territories in phase 2 of Republic Offensive. We are investigating reports that finishing the middle territory will unlock both phase 2 middle and bottom territories (it should only unlock middle territory in phase 2), while finishing the bottom territory in phase 1 will unlock the middle territory in phase 2 (it should only unlock the bottom territory in phase 2).

We will not be intervening on this issue now and will look in to it first thing tomorrow morning.

EDIT: I'm also seeing reports that players who completed stars in the top territory are not unlocking additional territories in phase 2. We are investigating further
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Hi Holotable Heroes,

I updated the SWGoH Developer Tracker earlier today, and while I don't normally post when I do my weekly update, I wanted to call out 2 specific issues:
  • Ki-Adi-Mundi can cause an infinite loop with certain squads - We will be addressing this in a future update. We will share more details when we can.
  • The Missing Buttons - We are still monitoring for reports of freezes since the update. The fix seem to have resolved the majority of issues but there may be different bugs causing a very similar behavior. Please ...
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03 Dec

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Hi Holotable Heroes,

In the Road Ahead, TopHat talked briefly about the Hyperdrive Bundle. We wanted to give more insight into some specifics about this bundle and what you can expect:

Philosophy

When we launched Galaxy of Heroes, player level 60 was considered the “end game.” Today, much of the end-game content is accessible starting at level 85. As the game has evolved, your collection is really what determines your progress in the game rather than your account level.

We’ve heard from many of you in previous Dev Q&A’s that it’s important we focus on improving the new user experience, and help new players in Galaxy of Heroes to get integrated into the game more quickly.

While we want to offer players a new way to get into the action, it’s also important that we respect the time and investment many of you have put into this game over the years. With those things in mind, the key pillars of the Hyperdrive Bundle are:
  • P...
Read more
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We have flagged this as a bug now.

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That error message usually comes up when your client is out of sync with the server. Restarting the game is usually fixing it.

As for the issue submitting a bug report, we have flagged that to EA Help.

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We have flagged this for further investigation now.