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Star Wars: Galaxy of Heroes

Star Wars: Galaxy of Heroes Dev Tracker




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05 Dec

Crashing

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We are aware of a crashing issue on Android OS 7.1.2 and lower and are working on it.

In the meantime, make sure your Android OS is up-to-date and/or update to Android 8 or higher if possible.

Anybody else on Android cant log in? App crashing or stuck

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Hi all,

We've tested the game on various Android devices and the game is working fine on all of them.

Can you follow the available troubleshooting steps from the help article ( https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/ ) as a first step, please? If you are still experiencing issues afterward, please provide us with your ally-code, device model and Android version. Thank you!

UPDATE 2:

It appears the issue is affecting only Android devices with Android 7.1.2 or lower. We continue looking i...

Read more

04 Dec

Scheduled Update 12/04/2019

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Hi folks,

Today's update temporarily turns off Territory Battles due to technical issues. We will update you in the Dev New and Announcements section as we have more to share.

CHANGES
  • Territory Battles have been temporarily turned off while we address the issues posted here
  • We temporarily have changed the rewards for both Territory Battles to 1 credit as we will be providing a make good for the issues with this Territory Battle
... Read more

Server Update 12/04/2019

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Hi Holotable Heroes,

Today’s Server Update contains some minor server changes. There is nothing publicly changing with today's update. We will be rolling out the server update over the next hour.

Developer Q&A - 12/04

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Firebrigade;c-2022549

@CG_SBCrumb

EDIT: The team has answered a ton of questions that I still need to post and many of stayed extra long today. I won't be gathering any more questions from the thread at this time but most answers live shortly!



Stayed extra long? Isn’t it like 2:45 there? What time does your workday end? Think I may have found part of the problem...



I only asked them to stay for an hour and half to answer questions and they stayed much longer than that. They also have their jobs to do

Developer Q&A - 12/04

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Jamerson;c-2022396

yo @CG_SBCrumb how bout those 20 or so questions you said you had answers to from the last q&a? You took lunch and promised to post them later and failed to deliver.



I did added a bunch more after lunch but ran out of time to do all of them. There's sooo many!

Developer Q&A - 12/04

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TOPIC: Mechanics/Balance

Q: You’ve stated that the difficulty will not be rolled back after this TB (sic) and that it is to stay the same, can you provide some information as to what’s coming to help level the playing field. Players are worried that this new addition will be hidden behind some massive paywall that will weaken the total community by player retirement.
[list]
[*] A: CG_Tophat - There's a discussion in the community that with this Territory Battle is setting up for a future progression system element that is imminently planned (the theory is typically this seems to be in the next two or three months). Geonosis Light Side is intended to be a long term piece of content that will take some time to master. The difficulty is intentional. We've tried to account for player theory crafters who generally do a great job of finding very powerful strategies in these pieces of content. We do not at this time have an expansio... Read more

Developer Q&A - 12/04

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TOPIC: QoL

Q: I have asked this question in the last 3 Q&A’s and you have never answered this question that so many want an answer to. Quality of life seems to have totally fallen off the radar. When are we going to be able to simulate the tank and sith raids. It is ridiculous that we have continue to complete these raids and it creates totally unnecessary tension in a guild by people fighting for the best slots. Second, mods are my biggest frustration of the game. I have farmed mods nonstop since the rework but have not once gotten a mod with a secondary speed greater than 21. A circle secondary speeds greater than 15 are exceedingly rare. This is a great frustration of many negatively affecting our experience in the game. It’s so bad it is like CG is deliberately punishing the players. This is a major quality of life issue. Stop ignoring these important questions. Thanks
[list]
[*] A: CG_Tophat - Apologies - I don't think we... Read more

Developer Q&A - 12/04

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TOPIC: Technical Issues

Q: It's been going on for over a year now, when will you fix the bug where the game freezes and buttons disappear? I almost lost a perfect record in GAC this time around due to a game crippling bug that you can't fix.
[list]
[*] A: CG_Tophat - Our recently released "battle restart" tech covers about 90% of instances which is a great improvement, but still 10% to fix! We are about to start looking for the next source of the disappearing button issues.
[/list]

Q: Did you ever fix the Fives bug? Or does he still need to be in the 5th spot?
[list]
[*] A: CG_Tophat - Still needs to be in the fifth spot. It's something that needs a client release to fix and it's a lower priority item compared to some other things we have ahead of it.
[/list]


Developer Q&A - 12/04

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TOPIC: Content

Question Template:
Q: The Mandalorian. I have spoken.
[list]
[*] A: Tophat - Still no current plans for it. We're targeting for some time next year, but no clear timeline.
[/list]



Developer Q&A - 12/04

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TOPIC: Art

Q: In comparison and contrast to models and skins from the Star Wars movies and TV or animated series, which theme do you like the most? For example, in the prequel movies, an original model of B2 Battle Droid seems compact and has one wrist blaster built on its left arm. Later in animated series, its body is bulkier than the original ones from the prequel movies and armed with two wrist blasters on both arms.
[list]
[*] A: CG_RagingSpaniard - This is entirely up to the individuals taste so I cant speak for the rest of the art team. I personally like stylization because it allows you to get to the essence of the characters and settings in a way that live action can't get to sometimes. For instance those Galaxy of Adventures shorts are outstanding and I love them, but then again I really like anime so thats a natural fit for me. The art team has a very diverse set of likes and dislikes so we try to leverage all that ... Read more

Developer Q&A - 12/04

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TOPIC: Economy

Developer Q&A - 12/04

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TOPIC: General

Q: Guilds may be great for big groups of friends but I am a solo player. How can I get raid only gear if I am the only member of my guild producing raid tickets and/or taking part in raids and/or territory battles?
[list]
[*] A: Tophat - We made a decision a long time ago about how important/required guilds would be. We decided on making a significant part of the game experience related to guilds. We have no plans in changing the structure of how the rewards or experience of guilds play out. The short answer is you'll need to join a larger guild if you want a regular flow of those items.
[/list]

Q: Are we getting any closer to having a more organized way to farm gear? Still waiting for that QOL update where we can choose "favorite" gear to farm it without going through character interfaces.
[list]
[*] A: CG_SvenGG - We are exploring a feature to rework the invento... Read more

Republic Offensive Technical Issues Update

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Hi folks,

Due to technical issues with the Republic Offensive Territory Battle (posted about last night), we will be stopping both Republic Offensive (Geonosis Light) and Rebel Assault (Hoth Light) later today. We will be sending all eligible players rewards as a make good for these issues (more info on that later today). We will not be restarting either of these events immediately to give us time to address the current territory configuration issue and review for any additional bugs. We will not be changing or re-tuning the difficulty for Republic Offensive. We will b... Read more

REMINDER: Developer Q&A Today @ 12:30pm Pacific

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Hi Holotable Heroes,

Just a quick reminder that we will doing a live Q&A today. You can submit us questions beforehand or respond to the thread during the Q&A and we will get through as many questions as we can. Click the link below to submit your question and include your forum name if you wish to be credited.

Click the link to submit your questions >> SurveyMonkey

Dooku impossible to stun/daze in Bonus Tier Defense of Dathomir?

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He is a Boss and therefore his stats are significantly increased. That is the intended behavior.

When this will be ever fixed?

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Originally posted by Rolteco

Hi there. My ally code is 335 621 773

The bug happened at 4:25 pm on my local time, as you can see on the screenshot. That translates to 7:25 pm on UTC.

I may notice that this bugs happened tons of time with me, and it ALWAYS was with JKR on Phase 3 of STR. But since I moved to hstr guilds eons ago, I never used jkr on this phase again (until I missed my p2 yesterday), so after all the this time I thought that would have been fixed.

335 621 773

Hi there and thank you for the details, good stuff. I checked our logs and apart from one game crash recovery I could not find anything remotely related to this. According to the server logs it doesn't seem to be a case of the missing ability icons where the tech would attempt to kick start the battle. Sorry that I can't be more helpful here.

Have a great day!

Bug in GAC? My opponent did one battle and has 1,738 banners? How’s it possible to have those banner numbers. I’ve force closed the app and went back in. Still shows this.

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Hi,

You can always use the in-game report functionality if you suspect anything irregular.

GAC Banner Miscalculation

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PM me your ally code, please so that we can investigate this further.

When this will be ever fixed?

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Can you send me your ally code and the time and date when it happened, please? That way, I can have a look at our logs.




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