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Star Wars: Galaxy of Heroes

Star Wars: Galaxy of Heroes Dev Tracker




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16 Mar

Can't create ingame help ticket

Comment

Originally posted by Dani_el18

yes, samie issue on all devices and on various browsers, I deactivated all extensions, used incognito mode etc.

I assume you also cleared the cache and cookies. Right?


15 Mar

Can't create ingame help ticket

Comment

Originally posted by Dani_el18

I tried to create the ticket on my Android Phone but also on my laptop and on my tablet

Did you encounter the same issue on your phone and tablet? If you are using Chrome, a Chrome extension might be responsible for the error,

Can't create ingame help ticket

Comment

Originally posted by Dani_el18

Thanks, but I'm using Google Chrome. Is there a similar solution available?

Not that I am aware of. Have you tried to create the ticket in-game on a mobile device?

Can't create ingame help ticket

Comment

This may help: https://help.ea.com/en/help/star-wars/star-wars-galaxy-heroes/swgoh-bugs-and-issues/


09 Mar

[deleted by user]

Comment

Its super simple and not a secret since most other companies do this. Apple lost a lawsuit regarding in app purchases being a monopoly so now companies can sell you in-game content bypassing the app store through using a web portal.

If you buy content through a webportal, apple doesn’t get their cut so this saves EA a LOT of money even if they price everything lower than in-game or give you good deals like they have been. Its literally a win-win for both parties involved, even if using the portal is a bit of a hassle. No need to be a cynic on this one.

Known issue - Reva Purge Stacking

Post
Hello Holotable heroes,

The team is aware of and investigating a bug with Reva stacking too many Purge effects on enemies.

FREE CAL KESTIS PACK

Post
Hello Holotable Heroes,

Starting today at 11am PT you will see a pop up for a FREE Cal Kestis pack, this is not a drill!

You will have an opportunity to earn up to 330 Shards of Cal Kestis
CLICK THIS Head over to the webstore for your FREE pack CLICK THIS



Your only requirement is being level 30+

The offer... Read more

Cal Kestis Community Questions w/ Dev Answers

Post
Are all required units for the upcoming Cal Kestis Hero's Hourney going to be required at G12, 7* only?

Yes

At the start of his Turn, if he has 30 stacks of Persistence, does he also gain the benefits of 10 and 20 stacks, or just 30 stacks?

These effects are cumulative. If Cal has 30 stacks of Persistence, he will also gain the benefits of 10 and 20.

Since it does nothing on its own, Is Cal's Omicron upgrade going to be cheaper?

No, the cost of the Omicron upgrade is no different from any other Omicron upgrade.

Why is his lightsaber blue? Orange lightsaber Cal is the best and lightsaber customization was a huge part of fallen order

While the game had a lot of fun customizations, we used what is official for the character to represent him.

Cere’s kit has specific language to it exclude GLs, Cal’s does not. Does Rey also receive the UFU bonuses outli... Read more

Galactic Legends can gain ultimate charge despite not having their ultimate ability unlocked

Post
    Trello on Trello - Thread - Direct

DESCRIPTION:

Galactic Legends can gain ultimate charge despite not having their ultimate ability unlocked

REPORT:

Discovered internally

Ticket # 129578

The Samsung S Pen doesn't support scrolling anymore

Post
    Trello on Trello - Thread - Direct

DESCRIPTION:

The Samsung S Pen doesn’t support scrolling anymore

REPORT:

https://www.reddit.com/r/SWGalaxyOfHeroes/comments/szezq0/samsung_s_pen_not_working/

Ticket # 114457

Darth Traya's lightsabers get stuck in their down animation in phase 3 of the Sith Triumvirate Raid on 2x and 4x speed

Post
    Trello on Trello - Thread - Direct

DESCRIPTION:

Darth Traya’s lightsabers get stuck in their down animation in phase 3 of the Sith Triumvirate Raid on 2x and 4x speed

REPORT:

https://answers.ea.com/t5/Bug-Reports/Visual-Bug-in-HSTR/m-p/11348373#M57485

Ticket # 115184

VFX from hologram messages/cinematics can stay on the screen when entering battle

Post
    Trello on Trello - Thread - Direct

DESCRIPTION:

VFX from hologram messages/cinematics can stay on the screen when entering battle

REPORT:

https://www.reddit.com/r/SWGalaxyOfHeroes/comments/mo75o8/ouch_my_eyes/ and https://www.reddit.com/r/SWGalaxyOfHeroes/comments/mpa3tm/follow_up_to_that_bb8_bug_post_did_anyone_else/

Ticket # 100025

Toast text "Resisted" is missing on Rebels when resisting stun effects

Post
    Trello on Trello - Thread - Direct

DESCRIPTION:

Toast text “Resisted” is missing on Rebels when resisting stun effects

REPORT:

https://answers.ea.com/t5/Bug-Reports/Ackbar-omicron-incorrectly-makes-Rebel-allies-immune-to-stun/m-p/11424276/highlight/false#M58367

Ticket # 117284


08 Mar

HOTFIX 3/8/2023

Post
Hello Holotable Heroes,

The team will be taking the webstore down soon while we investigate this issue. This will require players to re-log into the game.

For those who were affected by this issue, your IDs have been noted and we will make sure you are taken care of once this is fixed.

Thank you for your patience.

[Updated] HOTFIX 3/8/2023

Post
Hello Holotable Heroes,

The team will be taking the Crystal webstore down soon while we investigate this issue. This will require players to re-log into the game.

For those who were affected by this issue, your IDs have been noted and we will make sure you are taken care of once this is fixed.

Thank you for your patience.

UPDATE 6:15pm PT : The team is continuing to do testing on this issue, we are hoping to get a fix for the web store sometime tomorrow morning PT

[FIXED] HOTFIX 3/8/2023

Post
Hello Holotable Heroes,

The team will be taking the Crystal webstore down soon while we investigate this issue. This will require players to re-log into the game.

For those who were affected by this issue, your IDs have been noted and we will make sure you are taken care of once this is fixed.

Thank you for your patience.

UPDATE 6:15pm PT : The team is continuing to do testing on this issue, we are hoping to get a fix for the web store sometime tomorrow morning PT

UPDATE 9:15am PT : We have been able to identify and fix the issue with web store purchases.

For those effected by yesterdays issue, we are working to get you the Crystals owed in the near future

Webstore Issue

Post
Hello Holotable Heroes,

The team is aware and investigating an issue affecting some bundles in the Web Store.

As we have more information we will keep you updated.

Thank you for your patience.

Update 3/08/2023

Post
Hi Holotable Heroes,

We’re happy to announce that starting TODAY we’ll be offering a 5% discount for all paid bundles in our web store! Crystal bundles will continue to provide players with 5% more Crystals.

As always, we appreciate and continue to welcome your feedback on the web store offerings.

Now, read on to see the full list of changes in today’s update.

NEWS Read more

07 Mar

Cal Kestis: Hero's Journey Guide + Bonus Zone Info

Post
Hello Holotable Heroes!

Today we’re going to talk about the Hero’s Journey for Cal Kestis (Survivor)!

Through 5 tiers of the event, you will recount the story of Respawn’s Jedi: Fallen Order to earn yourself Cal Kestis (Survivor) shards! If you haven’t played Jedi: Fallen Order, we suggest you do so now! Outside of it being a fantastic game, our event in-game will spoil a fair amount if you plan on giving J:FO a try.

First order of business, tomorrow you will be able to start working on the Cal Kestis’ Marquee event and in two weeks, Cere Junda will be coming to the Holotable.

Now, let's go over some Hero’s Journey details!

Cal Kestis (Survivor)’s Hero’s Journey - What to Expect:

Duration: Limited Time Event
Event Unlock Minimum Requirements:
  • Cal Kestis (7*, Gear Tier XII)
  • Cere Junda (7*, Gear Tier XII)
  • Merrin (7*, Gear Tier XII)
  • Tarfful (7*, Gear Tier XII)
  • Saw Gerre...
Read more

03 Mar

[Hotfix] New Player Event - The Mandalorian

Post
Hello Holotable heroes,

The team is aware of an issue that is ONLY affecting new players coming to SWGOH and interacting with our Mandalorian event.

There will be a hotfix being deployed to fix this, we will keep you posted as we have more information.

Thank you.



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