Star Wars: The Old Republic

Star Wars: The Old Republic Dev Tracker




21 Sep

Post
    JackieKo on Forums - Thread - Direct
Hi racknut,

It looks like when you restored from a back up, your game is now in an inconsistent state. If you do a re-install that should get you working again. Re-installing right now will unflag you from the testing pool, however, there is a very small chance that you could be selected again as a tester when we do another round of testing.

We are having discussions on compensation plans for the players who were impacted, and we'll have a better idea of what this looks like once testing is 100% concluded. Appreciate you working with us through this.
Post
    JackieKo on Forums - Thread - Direct
Perhaps there could be a Preferred players section so it doesn't feel so.. exclusive?
Post
    JackieKo on Forums - Thread - Direct
Constructive criticism is welcome and always has been. We've stated that multiple times. If criticisms were entirely removed from the forums, the vast majority of the threads that currently exist would be gone, and we certainly wouldn't be moving forward with a new platform. I'm always on board with reading and gathering feedback that is helpful and constructive. My only ask has ever been that people are respectful to us and to each other.

20 Sep

Post
    JackieKo on Forums - Thread - Direct
Hi everyone,

The team has made some configuration changes in an effort to fix the issue that some players are having with the error messages they are seeing when using the new launcher.

For the players who were impacted by this error message, we are asking you to please open the launcher and let us know if these changes fixed your issue. We�ll be keeping an eye on this thread for updates.

Thank you!
Post
Good question! So, there are two primary reasons that we are updating the forums:
  1. Modernizing our game and supporting systems/platforms remains a goal of ours and the forums are just one example of that! By updating it to an entirely new platform it introduces a host of new functionality (for you and for us) and future proofs us so we can continue to update it going forward.
  2. With our forums being a very old and very custom version of vBulletin it was simply on its way to becoming unsupportable. Between choosing to stop supporting the forums (which would inevitably shut them down) or replacing them, we chose the latter.

Hope that addresses your questions, thanks!

-eric
Post
    JackieKo on Forums - Thread - Direct
Regarding the rest of the site, we don't have anything to share right now. But know that we're always having conversations around what we can update/improve.
Post
    JackieKo on Forums - Thread - Direct
Hi everyone,

We're going to pause the test run around 9:30am CT today to review all of the feedback we've received.

Thanks to everyone who's been submitting feedback and the log files. We're investigating everything and fixing those issues to push out a patch today that will get all of you in working order again. I'll be updating this thread with more info when I have it.

Thanks!

19 Sep

Post
    JackieKo on Forums - Thread - Direct

This will also be the time when we update the icons next to each sub-forum category.
Post
    JackieKo on Forums - Thread - Direct
Hi everyone,

I have news to share about changes that will be coming to the SWTOR Forums in that we are moving away from the current platform and will be utilizing a brand new forum platform beginning September 29th!

This migration will move out in phases as we build out a forum space that is uniquely SWTOR. First and foremost, I�m sure all you are wondering about what will be happening to the current content on the forums. They will remain as they are, as all are being converted over to the new platform. As with any project of this size, there could be things that may not appear correctly or may be missing, so if you notice that happening with your content, please let us know. And just like with the current forums, the new forums will still only be available for use to Subscribers but will be viewable by anyone.

The first phase
Launch will focus on functionality of the platform such as all of your normal day to day functions. It�ll be eas... Read more
Post
    JackieKo on Forums - Thread - Direct
Hi RussellRichter,

Can you follow the steps I wrote out in the post right above yours? We'll need that file to figure out what's going on with your launcher. Thanks!
Post
    JackieKo on Forums - Thread - Direct
Hi Fabien,

I have a follow up from the team. On your runtime, do you have an equivalent of their AppData folder, usually on C:\Users\YourUserName\AppData\Local\BioWare\Star Wars - The Old Republic Launcher\ on Windows?

If you are able to get that, please send us the host.developer.log file so we can see what issue you are facing. Send an email to [email protected] and in the subject line include "New Game Launcher Issue".

Thanks!
Post
    JackieKo on Forums - Thread - Direct
Hi everyone,

Testing for this update has now started. A small number of players who have been selected to test the new launcher update will notice a red banner in their launcher. If you are one of the selected players and would like to provide feedback, please use this thread.

Players who have Free or Preferred accounts may post feedback here.

Thanks all!

16 Sep

Post
Hey there,

As we are in progress of planning for future updates, I noted in this other thread here that we are seeking feedback on outliers in Flashpoints. In the other thread I spoke mostly about length or difficulty but you raise another valid concern here as well. Story Flashpoints without an explicit Story // Solo mode and the problems that presents in other difficulties. The tension of the "PLEASE SKIP CUTSCENES" for newer players, etc.

As I did in the other thread please pass on any Flashpoints where you see issues like this! On top of making note of specific Flashpoints, let us know what your core issue is as well as the ideal solve that would course correct that issue for you. This is not a guarantee that we can revamp a FP exactly to your resolution, but this helps us understand where the pain points are and how to focus on improving them.

Thanks!

-eric
Post
    JackieKo on Forums - Thread - Direct
Hi everyone,

I received some questions about the above announcement, so I updated the OP with the answers to them.

Thanks!