No, in fact we couldn't. Account sharing are platform-specific and none of the platform holders would remove the feature for us alone. We tried to explore that possibility and it wasn't doable.
We aren't removing any feature with it because if you purchase the game you get Temtem+ by default, included, in any platform, physical or digital version. Only people who had not previously purchased the game need to purchase Temtem+, and even then, it's cheaper than buying another copy of the game.
YESSS let’s do a meet-up or add each other in-game as fellow Marina appreciators!!!
This is amazing!!
😳
That's actually great news. I couldn't find a way to open a support ticket when I last tried to. Is there a separate system for this or is it done through the forums as well?
Just sending a mail to [[email protected]](mailto:[email protected]) :) Although if your query is about a bug they'll redirect you to the forums haha
To be entirely fair, customer service within a week is kind of expected when it comes to any product. Hell, a ticket system would be great too, instead of having to sign up to a forum.
It's a very ass backwards system and I don't blame people for being frustrated.
The support team works on a ticket system and would normally get back to you in under a week. This is a bug, and bugs have different timing and go thru a different avenue because it's a different team.
Again a lot of those people get their issues fixed the same day, I believe I'm one of the only ones waiting for an issue as trivial as mine as I look through the forum. A lot of people do have problems but they are fixed often between 24-48 hours at the latest or at least provide some sort of communication because it's a basic human common courtesy.
And whining? I'm following through, they don't care they tell you no information, at least Blizzard as terrible as they are can get back to it's player base and/or issues. Communication is key is it not, also sounds like you have it in and say the same bs they spew. Wait, be patient, we're doing our best, anyone can tell you my issues are simple fixes and less complex then remapping a player to another set location.
More urgent, widespread, game-breaking issues get fixed first. "Trivial" issues like you claim yours to be get fixed once the urgent ones are under control. We're swamped right now, and we're a small team, not a big corporation. YaW is the game director, doesn't work on forum bugs, and you're not to ping them. TM was communicative and polite, and once your bug is looked into the status of it will change, like it's described here. It's not sh*tty customer service or us not doing our work, specially when you yourself say we help most people between 24-48 hours, it's a mat...
Read moreHey Tsukki, is there anything you can do about the post of all the people dragging YaW through the dirt over his comments on dyes that got taken out of context? They're being way too toxic and it's pretty disgusting that they think they can talk about him like he isn't human.
I got our mods on the issue, thanks for the heads up
Are there any plans to allow players to recreate their characters? I remember seeing something about that in one of the launch AMAs but I haven't seen it mentioned outside of that.
on patch 1.1
You hid the ID and Version!!! ❤️
We did!! I’ll miss it tho :(
Has the game breaking black screen on Xbox been fixed as I don’t see it mentioned?
It has! Let me edit the post
So I've just gone through my tempedia again, filtered by captured, they are all there but the Kudos says 162/164 still. 😢
We're looking into this, apologies for the inconveniences!
devtrackers.gg
