The Division 2 Dev Tracker

Hey,

The team is currently looking into this issue with high priority. To help in the investigation, could you send us your DxDiag file along with any steps done prior to the crashes? (in-game or on your PC, such as updates).

If you are not able to send a ticket to our Support Team, feel free to DM me this information and I will pass it along to the team.

The maintenance has now completed! Enjoy the hunt agents! (Sorry about the typo )

UPDATE:

The maintenance is now over and the servers are open. Thank you very much for your patience, agents.

• There is currently an issue present which will not allow you to complete a purchase of 20 Apparel Event keys. Any amount below 20 will work as intended and it is recommended to lower the amount should you encounter this.

UPDATE:

The maintenance will need to be extended for approximately 2 hours.
New estimated time is: 17:30 CET / 11:30 EST / 8:30 PST

We appreciate your patience and apologies for the the delay.

UPDATE:

Hello Agents,

We will need to extend the maintenance by 3 extra hours. We apologize for the inconvenience and will keep you updated.
The current estimated time for bringing the servers back online is: 15:30 CET / 9:30 EDT / 6:30 PDT

For those of you having this issue, please check your apparel collection screen after rebooting the game.
You will need to have completed the New York campaign to receive the outfit.

Do pass on some screenshots of this happening as well so that we can continue to keep the team updated and assist in their investigation!

Dang, okay. I have sent this up to the team to look in to, so hopefully they'll find some info on what could be causing this. I'll keep an eye on the report and keep you posted!

Originally Posted by outtatime71
Hi UbiFate, I'm on xbox and I've checked my apparel menu and theres nothing there, ive logged in and out several times, but nothing.

Hm, okay. Could you try clearing your console cache by powering it off and unplugging it for 5 minutes? That can sometimes sort these issues out.

As Oldmaveric mentioned, the RPD outfit can be found in your apparel menu, even if there isn't the little orange ! notification. Restarting the game can also sort this issue out if it is due to a syncing error.

I've passed on your comment as part of an ongoing investigation into the profanity filter, we're monitoring the feedback on this closely and I appreciate that you have let us know about this instance with the filter!

Thank you ever so much Mab for coming here and helping us out! ❤️

As for the decision to put this particular Kanji I am not sure I can find out but if I am able to I will let you know

I can poke the team to see if they know but perhaps a friendly community member knows?
I'll try to find out

Originally Posted by Sircowdog1
Bzzzz! Bzzz!

I don't know. I was bored....

I literally splurted my tea everywhere 😂

Agents,

The servers will shut down for a scheduled maintenance on Tuesday, February 9th at 09:30 CET, 03:30 AM EDT, 12:30 AM PDT.

Estimated downtime is 3 hours.

Please follow this thread for any updates as the maintenance progresses.


/The Division Team

Welcome to the forums, HEj252! Sorry to hear you didn't get your game! I took a peek at your account and I do see you have already made a ticket with your support team, so I would continue working with them to ensure your game and content is delivered to you. Unfortunately this isn't something we can assist with over the Forums.

Locking this thread as naming and shaming is against Forum Rules. If you suspect a player of cheating, please report it through the ... Read more

I just checked and the volumetric fog issues has been reported to the team! I don't have an update yet on when a fix will be rolled out, but I will keep an eye on it for updates.

As of now the team is focusing on trying to resolve the crashing errors for the affected PC players. I can't make any promises, but I'll forward your suggestion to extend the event.

Thank you all for reporting this. We have passed this on to the team and they are looking into it.

If you are able to get this reset on a video, could you link it here? It would really help in the investigation.

Thank you!

Originally Posted by dagrommit
Forgot to post this on Monday (i.e. before TU12.1 and the invasion changeover) - the pillar disappeared. Others in my group confirmed the same

Probably on its way to turn Jupiter in to a star. Thanks for checking on that!