The Division 2

The Division 2 Dev Tracker




29 Jul

Comment
    Ubi-Mark. on Support Forums - Thread - Direct
Hello samy060fr,

Thank you for bringing this to our attention! Can I kindly ask you to provide us with a short videos of this occurring, so I can pass them on to the development team? Many thanks and apologies for any inconveneince caused by this. If you have any additional questions, please let us know.
Comment
    Ubi-Mark. on Support Forums - Thread - Direct
Originally Posted by Vladlnhaler
Thx for info mate.
Hello Vladlnhaler,

Sorry to hear about your experience. I updated the second thread provided by @Xinotai and requested some more details, such as a short video. Could you please provide us with one, so we can pass it along to the development team? Many thanks and apologies for any inconvenience caused by this.
Comment
    Ubi-Mark. on Support Forums - Thread - Direct
Hello sousukeneko,

Sorry to hear that your rewards haven't unlocked yet.

With this I would suggest contacting our support team directly on our Support Site as they would be more suited to assist you than myself over the forums.

You can also contact us via social media: Face... Read more
Comment
    Ubi-Mark. on Support Forums - Thread - Direct
Hello Agents,

Thank you for bringing this issue to our attention!

Can I kindly ask you to provide us with a short video of this occurring, so we can investigate it further for you? Many thanks and apologies for any inconvenience caused by this.

If you have any additional questions or concerns, please let us know.
Comment
    Ubi-Mark. on Support Forums - Thread - Direct
Originally Posted by Medicfishy
NSA Classified Assignment still not available after patch (for me) as of today, 29th July 2020.

I have completed all of the other classified assignments, but NSA. I own the Year 1 season pass but the NSA assignment still does not appear anywhere on the map.

I went to the location but there is no black screen to scan. I am 100% sure i have the correct door according to the videos and walk-throughs on the internet.

Please assist in the above mentioned issue.
My agent's name is Medicfishy

Thank you.
Hello Medicfishy, welcome to the forums!

Sorry to hear that you are unable to locate your classif... Read more
Comment
    Ubi-Mark. on Support Forums - Thread - Direct
Originally Posted by Noxious81
A video usually helps the support teams to figure out whether all mandatory aspects for unlocking such rewards, for having a talent prog or whatever were correctly fullfilled. In this case some relevant questions could be "Was the whole raid completed in onse session?", "Where all raid members also members of the same clan?", "Where there always eight agents present?"...

Also, it is crucial for fixing a bug to be able to reproduce it. One needs to know under what circumstances the bug appears. Otherwise you cannot fix a bug. You would just blindly change some lines of code thus possibly creating only more problems. It's not just activating a previously forgotten check box......
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Comment
    Ubi-Mark. on Support Forums - Thread - Direct
Hello rocher-,

Thank you for your report. I'll pass it on to the team. Apologies for any inconvenience caused by this and if you have any additional questions, please let us know.
Comment
    Ubi-Mark. on Support Forums - Thread - Direct
Hello Capt.Stormalong,

Thanks for reaching out about the game transfer!

With this I would suggest contacting our support team directly on our Support Site as they would be more suited to assist you than myself over the forums.
Please include any proof of purchase you have when you do as it allow us to investigate this swiftly.

You can find our chat opening hours ... Read more
Comment
    Ubi-Mark. on Support Forums - Thread - Direct
Hello ProdigualSon,

Thanks for reaching out! Can you please press the button responsible for your Global Settings to change your Global difficulty? It will reset your control points. Just to clarify, this is not a bug. If you captured these control points already, you can reset them manually.

I hope it helps and if you have any additional questions, please let us know.
Comment
    Ubi-Mark. on Support Forums - Thread - Direct
Hello terrorsmurf93,

Thanks for bringing this to our attention! Could you please provide us with short footage of this occurring, so we can investigate? Many thanks and apologies for any inconvenience caused by this

If you have any additional questions, please let us know.
Comment
    Ubi-Spud on Support Forums - Thread - Direct
Hey there!

I'm sorry this wasn't tracked correctly. If you're able to attempt this again, please record it and if the same issue happens again, please link us. I'll then be able to get this to the devs so they can look into it.
Comment
    Ubi-Spud on Support Forums - Thread - Direct
Hi TAZ__KID!

I'm sorry you are encountering sound issues. Would you be able to provide a video of this happening so we can forward it to the team?

28 Jul

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by PopsiclePrime
Uplay+ says it will include "The catalogue includes premium* game editions, additional content such as DLCs and expansions, and automatic inclusion in all early access and beta programs (where applicable)." For Division 2, Season 1, it included the Season 1 Pass. As of 5 minutes ago, I did not have access to the Season 2 Pass for Division 2. Is this an error?
Hey PopsiclePrime,

Sorry for the late response.

If you are still unable to access this please let us know as you should have access

Ps5

Comment
    Ubi-Spud on Support Forums - Thread - Direct
Hey guys, we've made no announcements in regards to this. If we had anything to share in future, it will be via the News forum and our social media. Thanks for your siggestions!
Comment
    Ubi-Mark. on Support Forums - Thread - Direct
Originally Posted by grrrl212
Maintenance - July 28th, 2020

Solved
Hello grrrl212,

Thanks for reaching out! I'm glad that the issue has been resolved. If you have any additional questions, please let us know.
Comment
    Ubi-Mark. on Support Forums - Thread - Direct
Hello armu_sadis,

Thanks for reaching out! I reported this already to the development team and it's currently being looked into. Once we have an update, I will let everyone know. Apologies for any inconvenience caused by this.
Comment
    Ubi-Mark. on Support Forums - Thread - Direct
Hello AsylumBeta,

Thank you dor bringing this to our attention! I reported this issue back to the development team for further review. Once we have an update, we are going to let everyone know. Apologies for any inconvenience caused by this and if you have any additional questions, please let us know.
Comment
    Ubi-Mark. on Support Forums - Thread - Direct
Hello SgtNickFury, welcome to the forums!

Sorry to hear that you are unable to progress. Can you please provide us with more details regarding this particular issue? Would you be able to share short footage of this occurring? Many thanks and apologies for any inconvenience caused by this. If you have any additional questions, please let us know.
Comment
    Ubi-Mark. on Support Forums - Thread - Direct
Hello Offc0nstantly99,

Sorry to hear that your distinction didn't unlock. I've seen one similar issue on PS4 to this one. Can I kindly ask you to provide us with a short video when you are finishing this Raid and then showing that this distinction is still locked? Many thanks and if you have any additional questions, please let us know. Apologies for any inconvenience caused by this.
Comment
    Ubi-Mark. on Support Forums - Thread - Direct
Thanks for the update! Can you please provide us with more details i.e. which blueprints are locked? Additionally, can you please share a screenshot with us, so we can investigate it further?