I think at this point in the game's life, if you are still playing this game, you are not a casual. I dont have a problem with this feature, but I can think of 1000 other things that would have been better suited for their development time at this point. Just the vast number of bugs that still exist (revive hive STILL does work properly 100% of the time). Again, kudos for this but man.. don't understand why this over other bigger things the game has going on...
The Appearance Mod feature does not conflict much with other teams and is a feature that we were able to put together relatively quickly without having a strong impact on other parallel development.
Our top priority very much remains new content, balancing and game health - and it will remain so.