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17 Aug

[COMPLETED] Maintenance - August 11th, 2020

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The maintenance has now completed and you can return to D.C. and New York.

Thank you for your patience!

[COMPLETED] Maintenance - August 11th, 2020

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The maintenance will extend for a further 10 minutes or so, we will keep you updated.

[COMPLETED] Maintenance - August 11th, 2020

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Agents,

The servers will shut down for maintenance on Tuesday, August 11th at 09:30 CEST, 03:30 AM EDT, 12:30 AM PDT.

Estimated downtime is 3 hours.

Maintenance Notes:
  • Fixed an issue that caused Global Event challenge progression to be reset upon switching to a character that has progress on a previous event.
  • Fixed an issue that caused Morozova's Phase 6 to not trigger when the Negotiator's Dilemma gear set caused Iron Horse's HP to deplete.
  • Fixed an issue with crashes that also caused Delta-03 errors for players related to the Reanimated Global Event.
  • Phoenix Down Apparel Event closing.


Please follow this thread for any updates as the maintenance progresses.

/The Division Team

This Week in The Division 2 – August 14

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Originally posted by --Razgriz--

Thank you. Any idea if xp already gained since reset will be lost or not?

Not at the top of my head, I'll look into it and get back to you if I get clarification.

Took a cool shot and wanted to show it

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Ohhh the lighting here is great! Would make a great wallpaper. :D

Maybe the reason why things aren't getting fixed?

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I've reported your revive issue to the team thank you for sharing a video with us that shows us the problems you have been facing.

In regards to the forum reply, I am sorry that this wasn't the response you needed and we'll work to ensure we provide each player with specific and applicable troubleshooting steps. We appreciate you pointing this out so that we can learn from this.

This Week in The Division 2 – August 14

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Originally posted by abtei

(Clan) Exp Bug still live.

We're working on it. Fix should be ready soon.

This Week in The Division 2 – August 14

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All i will say is that we're not talking about what we internally call "Skyscraper" this week, it's not related to mods and somebody in this thread might have already guessed it correctly.


16 Aug

Another animated SHD watch face. Video in comments.

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Very nice work! I love the framing of the watches with the rest of your gear!

A turret in a cement block?

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    UbiFate on Forums - Thread - Direct
Hm, that's a strange one! Could you go into more detail on when and where this occurred? Did this happen in a mission or in a freeroaming session?

Spec requirements.

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    UbiFate on Forums - Thread - Direct
Hey there! The minimum specs required for the game can be found on our Store page here. At a glance it seems you should be able to run the game at those settings!

15 Aug

Keeps crashing to desktop. No luck trying to fix it.

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Originally posted by pXbz

Only discord in the background.

DXDIAG? Yes I do but why would I need to run it?

My friends' PC have RX5700s and RTX 2060. No frequent crashing on their computers.

I haven't checked the event log. Is there anything specific I should look for?

Hey there! Checking the event log could definitely point out the issue. You can look for certain issues pertaining to the .exe file, or if there are issues elsewhere.

If you still seem to run into trouble, the Tech Support website does have a series of helpful FAQs to diagnose the issue. I recommend starting with this ...

Read more

Watchface that I made

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Now that is one nice looking watch, agent.

Clan projects broken this week?

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    UbiFate on Forums - Thread - Direct
Thanks for the info, everyone! The team is currently investigating the issue. Once we have an update, we'll let you all know!

We appreciate your patience in the mean time.

14 Aug

Is this happening to anyone else (GWH) - (Enemy stuck)

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    UbiT00n on Forums - Thread - Direct
Hey!

We have had reports of this one and have let the team know that it is still an issue. Over time multiple fixes have went in but it seems the pesky AI would rather hide behind the walls :')

Clan projects broken this week?

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    UbiT00n on Forums - Thread - Direct
Originally Posted by FlameFury89
Clan name is not important. it is an issue with pretty much every clan from what I am seeing across the support thread, here and in suggestions/feedback. My clan is also having same issue
You can't know that this is the case though, the more information we have on things like this, normally the better it is for investigations on dev side
So anything you can give is golden, if you don't want to give it publicly, you can dm one of us also.

Clan projects broken this week?

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Clan name as well would be helpful!

Thank you everyone for providing us with your details as we continue to investigate this

Clan projects broken this week?

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    UbiT00n on Forums - Thread - Direct
Thanks for bumping this one, I've passed this on to our team.
Could you confirm which platform you are on and your user ID's ?



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