Original Post — Direct link

Hello! I tried to play Trackmania today but when I open it I get a message "Corrupted installation. Please verify files integrity or reinstall the game". I did both and nothing worked. Yesterday was just fine. Today broken. I don't know what to do. Any suggestions?

over 3 years ago - ubi-smash - Direct link

Hiya @CTORH! Sorry to hear you are having trouble with accessing Trackmania. To try and help remedy this issue, I would first recommend checking if Trackmania's executable file is set to run Administrator Rights and empty your cache for Ubisoft Connect. Once you have tried this out and still receive the same message, I would advise completing our PC Troubleshooting Step afterward. If you have exhausted all steps shared and you still receive this message when opening Trackmania, please keep us updated.

over 3 years ago - ubi-smash - Direct link

Hiya @CTORH! Sorry to hear you are having trouble with accessing Trackmania. To try and help remedy this issue, I would first recommend checking if Trackmania's executable file is set to run Administrator Rights and empty your cache for Ubisoft Connect. Once you have tried this out and still receive the same message, I would advise completing our PC Troubleshooting Step afterward. If you have exhausted all steps shared and you still receive this message when opening Trackmania, please keep us updated.

over 3 years ago - ubi-smash - Direct link

Hiya @CTORH! Sorry to hear you are having trouble with accessing Trackmania. To try and help remedy this issue, I would first recommend checking if Trackmania's executable file is set to run Administrator Rights and empty your cache for Ubisoft Connect. Once you have tried this out and still receive the same message, I would advise completing our PC Troubleshooting Step afterward. If you have exhausted all steps shared and you still receive this message when opening Trackmania, please keep us updated.

about 3 years ago - Ubi-Karl - Direct link

Hey @ogicar135, welcome to forums and thanks for sharing your workaround there 🙂 .

I do believe @CTORH has already tried it yet to no avail, so if issue continues to persist after trying steps suggested by Ubi-Smash, let us know and we will gladly take a look!

over 2 years ago - Ubi-Viral - Direct link

@moxieoxid Thank you for your reply and sorry to hear that this issue has returned. Can we ask have you tried reinstalling the game as well as the Ubisoft Connect client?

over 2 years ago - Ubi-Gizmo - Direct link

Hey there @papa_chonk, thanks for taking the time to get in touch. I am sorry to hear that you have been experiencing issues installing Trackmania. Could you please go through this technical troubleshooting article for me ensuring you have completed all of the steps? These steps can help rule out many of the common causes for technical-related issues. I understand you have already performed several actions to try and remedy the issue such as verifying your files through connect, but we must cover everything in the article first.

I have checked into it from my side, and we are not aware of any issues that would be causing this. I will keep an eye out and let you know about any new developments.

Also in the future, can you please consider creating your own thread if there is not something active already regarding what you have mentioned? This unnecessarily raises forum traffic and moves more active threads down the page.

Should you have further questions regarding any of those steps in the article above, or regarding any other issue, please do not hesitate to let me know.

over 2 years ago - Ubi-Borealis - Direct link

Hello there @macint_! Welcome to the forums 🙂

I'm glad to hear that ogicar135's steps helped to resolve the issue you were experiencing in your own game! 😄 Thanks for taking the time to share your experience with us!

If you require support with anything else, please don't hesitate to get in touch.

Thanks! 😊

over 2 years ago - Ubi-Auron - Direct link

Hey @Heydiehey123 - sorry to hear you are unable to launch the game!

12MB VRAM is a bit on the low side here, so it might the reason of the game crashing. We are recommending video cards with at least 2GB VRAM to play the game in 30FPS without issues. You can find the requirements in the article here 😊

about 2 years ago - Ubi-Milky - Direct link

Thanks for sharing this workaround @james_tevlev. I will note this down for future reference in case it helps another player. What was the exact name/model of your wheel and throttle joystick please, out of interest?

almost 2 years ago - Ubi-Verse - Direct link

@kr3mil_ Hi there and welcome to the forums 😊

I'm sorry that you had this issue as well! It's great that you found a workaround, though! Thanks for sharing 👍