AndrewT

AndrewT



10 Sep

Comment
    AndrewT on Support Forums - Thread - Direct
In the Steam Betas tab for this game is a new 1.7 beta to fix an issue with AVX. Please try that beta, does it help you?  
Comment
    AndrewT on Support Forums - Thread - Direct
Does this Mac perhaps only have an Intel video system? if so that is the cause of your problem as that is not supported hardware for this game under MacOS, and since 1.6 it does prevent the game from even starting.

If that is the situation all you can do is revert to 1.5..1 , or run 1.6.x under Windows in Apple Bootcamp if you have that installed on this machine, or only play on any other computer you might have access to with supported hardware.

Sorry for the bad news!  
Comment
    AndrewT on Support Forums - Thread - Direct
Does this Mac perhaps only have an Intel video system? if so that is the cause of your problem as that is not supported hardware for this game under MacOS, and since 1.6 it does prevent the game from even starting.

If that is the situation all you can do is revert to 1.5..1 , or run 1.6.x under Windows in Apple Bootcamp if you have that installed on this machine, or only play on any other computer you might have access to with supported hardware.

Sorry for the bad news!  
Comment
    AndrewT on Support Forums - Thread - Direct
SundoFox said: And in the game pass?
Do I now have to quickly play through my saved game every time you announce a new update? I'm really pissed off because so many hours are just gone
Unfortunately MS do not provide a way of us distributing old or alternate game versions, so I'm afraid it is possible this will happen again with future major updates.

HOWEVER I've just had some indication that 1.6.1.2/1.7 were supposed to be save game compatible! And were tested as such, but perhaps some configurations (eg combinations of DLCs, say) may be the pr... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
In the beta channel there is now a new 1.7 with AVX fix included. Please opt into that, does it help you?  
Comment
    AndrewT on Support Forums - Thread - Direct
Drackn said: Do you have any fix for the Gamepass version?
MS provide no mechanism for us to distribute alternate or old game versions, so I'm afraid you'll have to wait until a formal patch. Sorry about that!  
Comment
    AndrewT on Support Forums - Thread - Direct
Cormun said: Just tried it (Mac Big Sur 11.6.8; game version 1.7). did not work :(
That problem does not occur in MacOS. You have an unrelated problem, please start your own thread. Thanks.  
Comment
    AndrewT on Support Forums - Thread - Direct
Tolodociro said: I'm having the same issue
I followed your advice but still getting the error on startup
Here are the log files, please help I want to play with some mods.
Please do not re-open old threads in future. As the fix for the OP here did not help you, clearly you do not have the same problem.


The 1603/1605 errors we see there are typically a previous other installation stuck, or a problem in the Windows update/install processes.

If you see msiexec running in Task manager-processes, kill it and try t... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
Did you mean to post this in Bug Reports, perhaps?  
Comment
    AndrewT on Support Forums - Thread - Direct
I know of no other tweaks to the game that might help you here.

You could try things like exiting Steam and running eu4.exe , and if Windows has Game mode enabled, undo that.  
Comment
    AndrewT on Support Forums - Thread - Direct
If the launcher doesn't run, none of what you tried will help as they are for game-won't-start problems. To test that, run eu4.exe directly from File Explorer.

However I think your problem is that your Windows 8.1 has had no major updates applied since 2013! Our games and launcher are only ever tested in Windows that is fully patched up. Your AMD video driver is equally old, so the same applies there.

Were you are all thinking of going to Windows 10 or 11? If so now might be a great time to make that jump!  

09 Sep

Comment
    AndrewT on Support Forums - Thread - Direct
Have these mods been updated yet to work properly under the new 1.7 patch?  
Comment
    AndrewT on Support Forums - Thread - Direct
You say you've only had this problem a few days, yet older versions of this game now cause this to you. IOW game versions that used to work on this machine now do not - would you agree with that? If so that has to be some local issue.

There is actually a slightly later nVidia driver (473.81) than the one you mention above, may as well try that
www.nvidia.com

...

Read more
Comment
    AndrewT on Support Forums - Thread - Direct
That is odd, as EU4 and CK2 in particular are very similar under the covers. I frankly don't have an explanation for what you are seeing!  
Comment
    AndrewT on Support Forums - Thread - Direct
Sirdramaticus said: How do I revert to a previous version?
In the Steam Betas tab for this game.  
Comment
    AndrewT on Support Forums - Thread - Direct
I will raise it with my manager in Paradox tonight, especially as AFAICS there is no mention of it in the release notes.

Aside from that perhaps the Community Manager @PDX_Pariah would be the best starting point.  
Comment
    AndrewT on Support Forums - Thread - Direct
Ginklord said: I was able to pull my saved game from Windows and bring it over to Steam, using the Beta feature to load version 1.6.1.2. I can see the saved game and load it, but I get this error. Any idea if this could work? What else can I try?
I would have thought that would work, unless you've already loaded that save under 1.7 and saved it there - is that possible? FYI in Ironman that is a forced situation, as it does an automatic save at load time. But if non-Ironman you need to do this with the latest save that has NOT been made by 1.7

You may also ... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
Please go here:
support.microsoft.com

Latest supported Visual C++ Redistributable downloads

This article lists the download links for the latest versions of Visual C++ Redistributable packages. support.microsoft.com And run the x86 and x64 installers there.

IF that doesn't help, Has the game ever run OK on this computer? Or never?

IF NEVER:
Install A... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
I'm sorry to have to tell you that CK3 will no longer be updated on the standalone launcher. This is apparently a decision of the developers.

Please use the Steam client from now on.  
Comment
    AndrewT on Support Forums - Thread - Direct
What happens if you run ck3.exe directly from File Explorer? Any error show then?


DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/CK3/pdx_settings.txt .
From your Documents/Paradox Interactive/CK3/logs/ folder, attach here system.log , error.log