AndrewT

AndrewT



25 Aug

Comment
    AndrewT on Support Forums - Thread - Direct
You ran both those VC++ installers? Any issue doing so?

May as well update that nVidia driver to August 2022 https://www.nvidia.com/Download/index.aspx?lang=en-us


If that doesn't help, Right click on ck3.exe , properties, compatibility. Tick "disable fullScreen optimisations" untick every other box in that dialog, Apply and exit.

Then in the launcher Game Settings menu, select fullScreen display mode, Vsync off, refresh rate 60.

Is that any better?  
Comment
    AndrewT on Support Forums - Thread - Direct
Does changing the gamma setting not help?

But I have see a few reports of this recently, all on AMD GPUs. Is your driver up to date?  
Comment
    AndrewT on Support Forums - Thread - Direct
Do you control a large portion of the map? If so, and you have a war meaning you have many many units on the map, you may have exceeded the capacities of the game.


DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/EU4/settings.txt and pdx_settings.txt .
From your Documents/Paradox Interactive/EU4/logs/ folder, attach here system.log , error.log .  
Comment
    AndrewT on Support Forums - Thread - Direct
LordWillo said: Dear both,

I tried all the solutions listed above and nothing happened.
Plus yesterday i bought HOI4 and some dlcs, I'm able to play it skipping the launcher because if I try to open the launcher the "Invalid drive" message pop up.
Did you use the MS tool I linked? It should fix this.  

24 Aug

Comment
    AndrewT on Support Forums - Thread - Direct
Please go here:
support.microsoft.com

Latest supported Visual C++ Redistributable downloads

This article lists the download links for the latest versions of Visual C++ Redistributable packages. support.microsoft.com And run the x86 and x64 installers there.

IF that doesn't help, Please do a full **clean** re-install:

- move any valued save games elsewhere
... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
No, it means the launcher has a bug that means it won't run under MacOS before 12.x , nothing to do with the game as such - you can run the game with ck3.app directly.

I would hope and assume this bug will be fixed in the next launcher version.  

23 Aug

Comment
    AndrewT on Support Forums - Thread - Direct
pokmijn said: I have same problem on XBOX S, all DLCs without mods. It crashes so randomly that playing the game over sol80 is just a waste of time - it will crash, mostly when saving or finishing some mystery. Anyone met such problem???
You might also ask in the Console edition forum here.  
Comment
    AndrewT on Support Forums - Thread - Direct
Your attachment didn't work. Perhaps you can describe the issue in more detail?

Has this problem always happened with this game for you? Or it was okay up to some point?

DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/Stellaris/settings.txt and pdx_settings.txt .
From your Documents/Paradox Interactive/Stellaris/logs/ folder, attach here system.log , error.log .  
Comment
    AndrewT on Support Forums - Thread - Direct
The launcher and game use the Windows location for the User Documents folder, which is recorded in Windows and is nothing whatsoever to do with where the launcher or game are installed. You don't mention having moved that off OneDrive so it's probably still pointing there.

In the left column of File Explorer right click on Documents, just under This PC there. Go to properties, Location - what does it say in there?  
Comment
    AndrewT on Support Forums - Thread - Direct
Yami Yuli said: Hello, I have the same issue. I've reinstalled as you mention, it didn't help. I'm currently running on MAC OS Sierra 10.12.6.
Did you notice my post just before yours?  

22 Aug

Comment
    AndrewT on Support Forums - Thread - Direct
When this next occurs in a colony try saving, exiting the whole game, then reloading that colony. Is it still the case then, or that fixes it for a while?

Either ay has this always happened since you've had the game, or it was okay up to some point?


Please attach here the latest (ONLY!) game log file, from here:
C:\Users\{Username}\AppData\Roaming\Surviving Mars\logs\
To see the AppData folder you'll need to enable View Hidden Items in File Explorer.

Plus, DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.  
Comment
    AndrewT on Support Forums - Thread - Direct
P4CH said: As I mentioned before MS/gamepass. Installation on C: drive does not help. Any suggestion? The same account on two PCs, DLC installed on both, but launcher on one PC have DLC tab on another don't.
Then either there is a problem with one of the Windows User profiles, or there's an AV app or something else active in one user but not the other, that is doing this.  
Comment
    AndrewT on Support Forums - Thread - Direct
IME after doing this for 20 years, 90c is too hot and can cause such issues; the fact that capping the refresh rate to 60 helped to some degree points in that direction too. You are free to disagree of course.

And we see those LiveKernelEvent recorded by Windows there; something is causing those!

Can you confirm those settings from post #2 above are still all in effect?  
Comment
    AndrewT on Support Forums - Thread - Direct
That i have no explanation for; the issue we see in dxdiag does not look to me like the kind of thing any mod could cause; you could of course ask that modder if they have any other such reports.  
Comment
    AndrewT on Support Forums - Thread - Direct
We don't see the GPU errors in that log any more, but OTOH there are still these in the dxdiag:
Fault bucket LKD_0x141_Tdr:6_IMAGE_nvlddmkm.sys_Pascal_UserOC, type 0
Event Name: LiveKernelEvent
Can you contact nVidia support and see if they are aware of any problem with your model or build of GPU?

154509 said: with the "disable fullscreen" trick.
You haven't again disabled Vsync and capped r... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
SkyHype. said: I also have this problem but do not use a Mac PC does that make a difference?
Yes, it does. Please make a new thread with full system details and problem history, thanks.  

21 Aug

Comment
    AndrewT on Support Forums - Thread - Direct
There's a problem with your nVidia driver or card:
Fault bucket LKD_0x141_Tdr:6_IMAGE_nvlddmkm.sys_Pascal_UserOC, type 0
Event Name: LiveKernelEvent
Please do a clean update of that driver:

- install it, and all other nVidia software
- reboot
- install August 2022 https://www.nvidia.com/Download/index.aspx?lang=en-us
- reboot again

THEN Right click on ck3... Read more

20 Aug

Comment
    AndrewT on Support Forums - Thread - Direct
I'm sorry but we won't be able to help here, we do not offer a save game repair service! Not to mention the fact it is modded. You could try the user mods forum.

Good luck with that!  
Comment
    AndrewT on Support Forums - Thread - Direct
Are you on MacOS 11.x or earlier perhaps? If so this is a launcher problem currently under investigation.

Can you update to MacOS 12.5.1 ?  
Comment
    AndrewT on Support Forums - Thread - Direct
Dev9797 said: CPU B/A: 50/90
There is your problem for sure! Anything over 80c will cause problems like this. Quite unusual to see the CPU hotter than the GPU.

Clean out all air vents it has (compressed air cans are good for this). Make sure airflow to them is not blocked by anything like walls, books or whatever.
If that doesn't drop the temps enough, you probably have a faulty fan or a heatsink/thermal paste problem. You may need professional help at that point.