AndrewT

AndrewT



05 Jun

Comment
    AndrewT on Support Forums - Thread - Direct
Please try this:

- uninstall the game from the PS5

- clear the cache and game files (save game data)
support.activision.com

Clearing Cache and Deleting Files on PS4, Xbox One or PC

support.activision.com... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
Right click on Documents in the left column of File Explorer, just under This PC there. Go to properties, location. What does it say in there?  
Comment
    AndrewT on Support Forums - Thread - Direct
Does it matter if it is in fullScreen, borderless or windowed?


DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/Stellaris/settings.txt and pdx_settings.txt .
From your Documents/Paradox Interactive/Stellaris/logs/ folder, attach here system.log , error.log .  
Comment
    AndrewT on Support Forums - Thread - Direct
Globalbranch said: when i click on c drive document it says access denied
That' a pretty serious problem! I'm really not sure what could be causing that on your machine. But you say you can get to other parts of C: okay, such as AppData? Weird!

What if you make a new Windows user on this machine and log into it with that - any better?  
Comment
    AndrewT on Support Forums - Thread - Direct
I'm not clear from your description - were these campaigns started under 1.9.1 or some earlier patch?  
Comment
    AndrewT on Support Forums - Thread - Direct
Atréides in a Nutshell said: Update : This is not only CK3 but every Paradox Game launcher
All the games use the same installation of the same launcher, so yes if one gets it they all will.

What launcher vesion do you see? Current is 2023.7.1 - if you see that you can ignore this error.  
Comment
    AndrewT on Support Forums - Thread - Direct
Please do a full **clean** re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-CK3
- manually delete both the Steam/SteamApps/common/CK3 AND Documents/Paradox Interactive/CK3 folders
- re-install game in Steam, run a Steam Verify when done.
- add CK3.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test

In particular make sure there are no files or folders left under either the Steam CK3 or Documents CK3 locations, before installing again.



If those don't help:
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that... Read more

04 Jun

Comment
    AndrewT on Support Forums - Thread - Direct
Globalbranch said: I was able to add dowser and ck3 from the team folder into my windows defende
Make sure it was in the Ransomware function in WD, NOT the firewall function, which is not involved in this issue.

Globa...
Read more
Comment
    AndrewT on Support Forums - Thread - Direct
Really? That's a new one on me ... there's no other controller or joystick?

DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.  
Comment
    AndrewT on Support Forums - Thread - Direct
TomaSong said: But this login failure issue only occured inside the game, the login process in paradox launcher doesn't have such problem, is there any difference?
One comes from Paradox Launcher.exe , the other eu4.exe . Both ought to be exempted in your firewalls.

Exactly how to do that, you'd need to check with your firewall vendor.

Good luck!  
Comment
    AndrewT on Support Forums - Thread - Direct
Right click on ck3.exe , properties, compatibility. Tick "disable fullScreen optimisations" untick every other box in that dialog, Apply and exit.

Then in the launcher Game Settings menu, select fullScreen display mode, Vsync off, cap refresh rate at 60.


If that doesn't help, Please report the temperatures of your CPU and video (GPU)
1/ before starting the game up and
2/ after say 10 minutes' play.
If your PC's vendor has given you no way of reading temperatures, install
SPEEDFAN ... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
Please make a new thread in Bug Reports and attach an unmodded save there that causes this, for QA to look into.

Sorry for that problem!  
Comment
    AndrewT on Support Forums - Thread - Direct
Ah, that is usually an antivirus app getting in the way. What antivirus app do you use? You need to make sure all these apps are in its exceptions lists:

ck3.exe (in the Steam CK3-binaries folder)
dowser.exe (in the Steam CK3-launcher folder)
C:/users/{userName}/AppData/Local/Programs/Paradox Interactive/launcher-v2.2023.7.1/paradox launcher.exe
C:/users/{userName}/AppData/Local/Programs/Paradox Interactive/bootstrapper-v2.exe

IF that doesn't help, also set each of those .exe files (EXCEPT ck3.exe !) to run as the Windows Admin user.

Then the game should run from Steam/our launcher, and enable all the DLCs.


IF that still doesn't help, Right click on Documents in the left column of File Explorer, just under This PC there. Go to properties, location. What does it say in there?  
Comment
    AndrewT on Support Forums - Thread - Direct
Is this on PC or console? If PC what edition, Steam or other?

Has it always happened, or it used to be okay up to some point?  
Comment
    AndrewT on Support Forums - Thread - Direct
I think all you can do is unplug the controlled before going into the game.  

03 Jun

Comment
    AndrewT on Support Forums - Thread - Direct
In your Steam Library right-click on this game and choose Properties. In the Launch Options line, paste this in there:

-dx9  

02 Jun

Comment
    AndrewT on Support Forums - Thread - Direct
Well done - what exemplary work and patience!

It really would be helpful if MS could have an offline mode like Steam, or a way to disable sync manually. Not to mention a way to view and even delete saves in their cloud!  
Comment
    AndrewT on Support Forums - Thread - Direct
Is it any different if you run ck3.exe directly from File Explorer?

If so, then make a new user in Windows and log into it with that. Does it still happen then, regardless of how launched?  
Comment
    AndrewT on Support Forums - Thread - Direct
Thanks very much for doing that test, that's great.

I'd ask you to please report that as a bug!  
Comment
    AndrewT on Support Forums - Thread - Direct
TomaSong said: maybe the account service or the network issue is the problem?
I take it you mean at your home end, as of course our end is the same from both your locations.
Hard to see how that could cause your various symptoms, but not impossible I suppose.

What if you make a new Windows user on the problem machine and log into it with that? Same problem?