AndrewT

AndrewT



25 May

Comment
    AndrewT on Support Forums - Thread - Direct
Does this happen without alt-tabbing?

If so can I get a new error.log plus system.log and exceptions.log

And your Documents/Paradox Interactive/CK3/pdx_settings.txt .  

24 May

Comment
    AndrewT on Support Forums - Thread - Direct
It's certainly possible, that has happened in the past with this game. Not for some years though, in general.  
Comment
    AndrewT on Support Forums - Thread - Direct
I'm afraid we cannot help with modded games here at all. Does this also happen in a campaign that's never has any mods used in it, AND was started since 1.9.0.4 came out?  
Comment
    AndrewT on Support Forums - Thread - Direct
From what you say this must be a bug! Please make a new thread in Bug Reports, and attach those saves there for QA to look into.

Sorry for that problem!  
Comment
    AndrewT on Support Forums - Thread - Direct
SundoFox said: Vsync off, refresh rate at 60
The pdx_settings file you sent in does not reflect that.

SundoFox said: Full screen optimization disabled and started the game as admin ...
Read more
Comment
    AndrewT on Support Forums - Thread - Direct
I'm not aware of this as a reported bug in any game version.

If you start a new unmodded test game under 1.9.0.4 does it still happen?  
Comment
    AndrewT on Support Forums - Thread - Direct
Your machine does not meet any of the game's hardware requirements I'm afraid, which are:
  • Processor: Intel® Core™ i3-2120 / AMD® FX 6350
  • Memory: 6 GB RAM
  • Graphics: Nvidia® GeForce™ GTX 660 (2GB) / AMD® Radeon™ HD 7870 (2GB) / Intel® Iris Pro™ 580 / Intel® Iris® Plus G7 / AMD® Radeon™ Vega 11
Unless you have access to a machine that does, please seek a refund from where you bought the game.

Sorry for the bad news!  

23 May

Comment
    AndrewT on Support Forums - Thread - Direct
RussianLad said: Alright, this had initially solved it. But, I'm running with the same issue where it'll continually open/close every 5 min without staying open for more than a couple seconds. Then an hour later it'll start loading into the Game Menu (not Launcher). I have uninstalled the game, delved into files and deleted most things then reverified and reinstalled. I'm not sure anymore Kings.
Right click on ck3.exe , properties, compatibility. Tick "disable fullScreen optimisations" untick every other box in that dialog, Apply and exit.
Then in the launcher G... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
LeslieShen2000 said: Hi there, I wonder has your problem been solved? I’m thinking of buying it on Humble but do not know whether I will get the music pack. Thanks!
You will not get the pre-order bonus now, no matter where you buy it from!  
Comment
    AndrewT on Support Forums - Thread - Direct
Vinnexi said: Happening on Xbox Series S too. No news on their twitter page. What is Bugs Reports?
You are in the Tech Support forum here. There is a sister forum called Bug Reports.  
Comment
    AndrewT on Support Forums - Thread - Direct
It is normal for the game to take a long time to start up.

We can't help with modded games here. In your vanilla situation, are you testing this with a new campaign? Because loading a campaign that had mods used in it previously is not a good test of the problem!  

22 May

Comment
    AndrewT on Support Forums - Thread - Direct
If we can get the same files as the OP posted, I'll look into them both and see if there's anything in common that might contribute to this.  
Comment
    AndrewT on Support Forums - Thread - Direct
RedUlf said: No crashes, game hangs, but not fully. I can still move around using the mouse. This started happening recently, no mods. No problem with hardware, no temp problems. No crash as mentioned
I see ... but you posted in this thread about crashes at a specific timepoint that "I have the same issue" !

Let's transfer to the other thread then.  
Comment
    AndrewT on Support Forums - Thread - Direct
The only way to fix bugs on consoles is to release a fixed patch. Have you reported this in Bug Reports?  
Comment
    AndrewT on Support Forums - Thread - Direct
RedUlf said: I have the same issue and many people do have these issues. What will Paradox do about it?
In your other post you said you have game hangs, here you say you have game crashes. These are different problems. Are you saying you have both?

Either way have they always happened?

Any mods involved?  
Comment
    AndrewT on Support Forums - Thread - Direct
We saw this in CK3 recently
forum.paradoxplaza.com

No Mouse Cursor in Game

Information I have verifed my game files (Steam only) Yes I have disabled all mods Yes I am running the latest game update Yes Required Summary No Mouse Cursor in Game Description I am unable to play the game. I ... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
When you say lockdown mode, do you mean your Mac hangs entirely and you cannot interact with the game at all? Can you alt-tab out? How about a Force Quit?

I see you have HOI4 too, does it also do this?

And has this always happened? or it was okay up to some point?  
Comment
    AndrewT on Support Forums - Thread - Direct
mennight said: Hello,

I have exaclty the same problem. Do you have a solution ?
It's unlikely you do have the same problem cause, the game and its MP is different to 2 years ago. That's why we ask folks to start new threads, not re-open old ones.

Which edition do you have, and do your opponents have?  
Comment
    AndrewT on Support Forums - Thread - Direct
English only in these forums please!

Is this the Steam, Gamepass, or other edition of the game?  

21 May

Comment
    AndrewT on Support Forums - Thread - Direct
Most likely you have opted into that version in the Steam betas tab for this game, which tells Steam you don't want to update.

Opt out of all betas there and 1.9.0.4 will be applied.