AndrewT

Looks the same as the previous, so no advance there.

Please install and run the free utility Speccy. Send its output to a text file and attach that here, thanks.  

If you are on Steam and have opted into an older version in the Steam betas tab for the game, this is expected - you've effectively told Steam you don't want to update. Opt out of all betas and 1.35 will apply.

If you are on some other platform let me know.  

We have several tickets on this in our ZenDesk system, most for Gameray but one on vk.com . Neither of those vendors are listed in our authorised ones

Approved re-sellers

Hello everyone. I've been wondering for some time, who/what actually are the "app... Read more

UberSlink said: Ridiculous that I had to do this to play the dlc, but it worked

You may not have had to have done all of that, but I thought better safe than sorry.  

Aybara978NE said: I did find a Steam help article that suggests this is normal for some games since there may be some local config files that are system specific, but I am skeptical in this case since I haven’t had this issue with EUIV in the past.

EU4 does not keep its config files in the Steam folder. They are under Documents/Paradox Interactive/EU4 and Steam does not know they exist.


My next idea would be a complete clean reinstall of Steam and game:

- move any valued save games elsewhere
- "uninstall" in Steam-EU4
- exit the ... Read more

Bouwulf said: Yes I have tried multiple times at 1.6.1.2, which is definitely the game version at the point at which I last saved/played this campaign.

Are you sure? That patch was only the latest from 2022-06-29 to 2022-09-08, 6 months before you started this thread.

...

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I just tried it and got 0 failures.

Try a Steam Flush Config

Steam Support :: Clear download cache

support.steampowered.co... Read more

Please do a full **clean** re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-EU4
- manually delete both the Steam/SteamApps/common/EU4 AND Documents/Paradox Interactive/EU4 folders
- re-install game in Steam, run a Steam Verify when done.
- add EU4.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test

In particular make sure there are no files or folders left under either the Steam EU4 or Documents EU4 locations, before installing again.


Does that help any of you?  

Please do a full **clean** re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-EU4
- manually delete both the Steam/SteamApps/common/EU4 AND Documents/Paradox Interactive/EU4 folders
- re-install game in Steam, run a Steam Verify when done.
- add EU4.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test

In particular make sure there are no files or folders left under either the Steam EU4 or Documents EU4 locations, before installing again.


Does that help any of you?  

This is after buying Steam keys rather than directly from the Steam store?

If so, from what vendor(s) please?  

You cannot I'm afraid. Only Steam provide a facility to distribute old or alternate patch versions.  

Note that the 1.35 patch is not compatible with previous ones.

If this problem happened in games started since 1.35 , please make a new thread in Bug Reports and attach affected save files there, thanks.  

1. Right click the game you're having issues with in your Steam library and add this in the "Launch Options" window:
--pdxlDebug

2. Start the launcher and the debug log will be automatically generated and located in :

%LocalAppData%\Paradox Interactive\launcher-v2\logs\
(example: C:\Users\{user}\AppData\Local\Paradox Interactive\launcher-v2\logs\)

Attach here all .log files from that folder, thanks.  

I don't really see anything in those files to explain this, I am sorry. I see nVidia have another newer driver out today, may as well try that.

Assuming that doesn't help, the crash dump looks for all the world like a game bug - except why does it not affect everyone? And why is it random for you and not triggered by some specific action or event, as is typical with app bugs? Very odd.

After one of these crashes can you load the game right up and carry on from the last save? Or do you need to reboot, or wait a while, before it will run again?

If you make a new Windows user and log into Windows as that, doe sit happen there too?  

shoshee123 said: idk where Steam-Help-System Info is..

With the Steam app in focus, look up the very top-left of the Mac screen. You'll see titles Steam-Account-View etc. The last one is Help, System Info is in there.

And please attach all this requested info as text files rather than pasting in their contents here, thanks.  

Bouwulf said: Moreover, what is the logic of not making a patch save game compatible?

Sometimes it is unavoidable, the extent of changes between patches can make it impossible to maintain compatibility.

Bouwulf said: ...

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We have three possible workarounds that may solve it:

Disable IPv6
- Close CK3
- Go to Control Panel > View Network status and tasks > Change adapter settings (left side)
- Find your Hamachi Connection and Disable it
- Find your Internet connection adapter (for me, it was WiFi)
- Right click your internet adapter and select properties
- Scroll down to find "Internet Protocol Version 6 (TCP/IPv6) and uncheck the box
- Select Ok
- Start up CK3 and should work.

Disable all other network adapters
Go to Windows Control panel.
Click on Network & Internet.
Click on View Network Status.
Quick Tip: You can also quickly access these settings by right-clicking the network icon in the taskbar and selecting the Network & Internet settings option.
Click on Change adapter options.
Right-click all network adapters that are not connected to the internet and select the Disable option.
... Read more

Please attach here your Documents/Paradox Interactive/CK3/pdx_settings.txt .
From your Documents/Paradox Interactive/CK3/logs/ folder, attach here system.log , error.log , exceptions.log

Also in Steam please click on Steam-Help-System Info, and paste everything there into a text file and attach that here.  

In your scenario, DLCs bought from us would have to be supplied to you from the MS/Gamepass servers, even though they received none of your money for them. They're never going to do that!

When you buy from our store you get a Steam key, so it is functionally the same as buying from Steam, or one of their other resellers

...

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Typhonoid said: Every single time I right click and select the 'flatten terrain' tool, the tool fails to appear on screen, and then the bug appears. I've replicated this without fail about 6 times in a row.

This is just in that particular save you've attached? Or in any colony you play?


Either way Immediately after the next such crash, Please attach here the latest (ONLY!) game log file, from here:
C:\Users\{Username}\AppData\Roaming\Surviving Mars\logs\
To see the AppData folder you'll need to enable View Hidden Items in File Explorer.
... Read more