AndrewT

That's a shame; I'm pretty sure if you install a different driver version that will help.

I know the RealTek support site is a nightmare to navigate, but can you try to get a later driver installed from there please?  

Has it ever worked on this machine? Or never yet?

If you run eu4.exe directly from File Explorer does it start that way? If not do you see a Windows error?  

In Windows are you using any mouse software or settings, like Mouse Trails? If so please set the cursor to the default Windows setting before starting the game.  

That usually does help with such issues ... did it install that same driver

Driver Version: 6.0.9231.1 (English)
Date and Size: 2021-08-30 7:00:00 PM, 6513704 bytes

or something older or newer?

You're not running any video capture or streaming software are you? If so try unloading that.  

Please uninstall the RTKVHD64.sys audio driver then reboot.

Windows will detect the hardware with no driver. Accept that , let it install, then reboot again.

Does that help?  

I'm afraid Instant Gaming are not an authorised reseller of ours:

Approved re-sellers

Hello everyone. I've been wondering for some time, who/what actually are the "approved re-sellers" that Paradox considers legitimate? Is there a list Paradox has made... Read more

In the game launcher please set Display mode to Borderless. THEN go here:

Latest supported Visual C++ Redistributable downloads

This article lists the download links for the latest versions of Visual C++ Redistributable packages. support.microsoft.com And run the x86 and x64 installers there.

IF that doesn't help, also Install ALL these Microso... Read more

Can you do a test install on any other machine you might have access to? that will tell you if this isa. bug or an installation problem.

If a bug please make a new thread in Bug Reports on the issue. Thanks!  

If there are no mods in use in this campaign, and it crashes predictably on a given date, that's almost certainly a game bug.

Please make a new thread in Bug Rports and attach that save there for QA to look into.

Then put that save aside and try it as you see new patches come out.

Sorry for that problem!  

Sorry but we in tech support cannot read dump files, only the developers can do that. Your channel to them is in the Bug Reports forum here.

But try this first:
Right click on ck3.exe , properties, compatibility. Tick "disable fullScreen optimisations" untick every other box in that dialog, Apply and exit.

Then in the launcher Game Settings menu, select fullScreen display mode, Vsync off, cap refresh rate at 60.

THEN test with a new campaign, not any existing one. ANy better?  

I am sory but I know nothng about mods. Your best source of help for that is the User Mods forum here, post an affected save game there and a list of what mods you use.

Good luck!  

Glocc on da blocc said: Sorry for interjecting but I think I might have a similar problem, I do have my crash files from prior to my increasing of paging size (which didn't help) so if it can help in anyway I'll provide them.

Edit: I forgot to mention I have out of date mods but up until the beginning of this month I've had no prior problems with them

We can't help with modded games here I'm afraid. Do you get this problem in a campaign that's never had any mods used in it?  

How did the example I linked for you do it then?

Look, I'm sorry it is like this but I cannot help with any of your issues here!  

I am sorry they have not set up that forum appropriately for your situation. I don't know why that is, it was done for say Stellaris-console.

Nevertheless, that is the official Bug Reports forum for this game and the only way to get reports to the developers. I cannot do that from here.

Can you make your reports there anyway please, and use the free text fields to explain your setup and situation and problem.

Thank you.  

CrasherKang3 said: The bug report forum isn't set up to report ps5 issues only Windows

So far as I know it is used for both? I mean, there's nowhere else!

I see at least one such report there:

...

Read more

You have your Windows User Documents folder held in OneDrive, that is MS's cloud. If there is any problem with accessing that - it is not syncing, you are offline, etc - then this will happen.

Do you actually want your documents held up there? If not it would be best to change the Windows settings so your Windows User Documents folder is held in the default location C:/users/{userName}/Documents

All the best!  

Can i get the info files i asked for before, please?  

I'm afraid none of these issues are things we in tech support can deal with.

Some look like good candidates for the Bug Report forum (one thread per bug please), others are perhaps best suited to the Suggestions forum.


All the best!  

Hard to see why the sound setup would affect the map.

You could try deleting everything in the Documents/Paradox Interactive/EU4 folders except any valued save games.  

Indeed - we cannot gift you a second copy of all those items, we'd have to buy them from Steam to give to you.

I'm sorry your account got hacked but this will have to be sorted out between you and Steam.