AndrewT

AndrewT



01 Mar

Comment
    AndrewT on Support Forums - Thread - Direct
Atumaj said: Now the launcher will be automatically installed again and the game will start in the launcher where everything is displayed with the DLC, settings and news from Paradox.
So launcher and games work okay under 2022.12 ?

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28 Feb

Comment
    AndrewT on Support Forums - Thread - Direct
Still shows as empty, and when I try to open a folder it says I don't have permission.

There should be no problem attaching .txt or .log files here though ... ?  
Comment
    AndrewT on Support Forums - Thread - Direct
its.chloe567 said: Is the problem that I shouldn't be seeing fps above 60 with those settings?
Yes; with vsync off, fullScreen and RR cap of 60 you should never get fps over 60.

I'm not clear if you are saying running stellaris.exe directly had any effect on the stuttering issue though?

I am puzzled by your valious video/graphics anomalies though. I can only guess they are connected with the game problem, yes. Does galaxy size make a difference?


If you make a new Windows user and log into Windows as that, and start a new unmodde... Read more
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    AndrewT on Support Forums - Thread - Direct
Was that log taken just after this crash/hang? Because it doesn't show the game even completely loading, let alone running ...

In any case that happened to me too with that save, and I see it is at the 50mb mark that we've seen with some previous cases. I've added that save to that bug reports, hopefully that will raise the priority of the problem.

Sorry about that!  
Comment
    AndrewT on Support Forums - Thread - Direct
Well, if it's not unique to you but also not ubiquitous, there must be some other factor in play. Hard to guess what it might be!

Was that example above also on MacOS, BTW?  
Comment
    AndrewT on Support Forums - Thread - Direct
RTErk said: So... Any development on this issue? It's been a month.
I actually thought 2023.2.1 would help with this - is that what you are on now?

If so do you still get that SteamService error in the detailed log?  
Comment
    AndrewT on Support Forums - Thread - Direct
I thought GoG used their Galaxy as their front end - are you not using that but purely running from stellaris.exe ? In the case of those other platforms that would certainly prevent them from recording achievements.

In any case, I've drifted off from your core issue that the in-game browser is not working in that respect. GoG is the one game version I have no access to so cannot test that; it's probably best to make a new thread in Bug Reports on that issue, if there is not one already, as I don't believe there's anything you or I can do to fix that here.  
Comment
    AndrewT on Support Forums - Thread - Direct
Are these crashes reproducible from a save file? That is, if you load it again does it crash in the same place o you can carry on for a while?

If so please make a new thread in Bug Reports and attach it there for QA to look into.


If it's more random though; is there any particular action or event in the game that seems to trigger it?

All the folders in that attached file show as 0 bytes here ...

xixixi said: Oh wow, i had to remove the other 4 log-contents because the forum wouldnt let me save (looked like spam or whatever message... really?) ...
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    AndrewT on Support Forums - Thread - Direct
its.chloe567 said: what do you mean by this? Run it by clicking on stellaris.exe in the folder it's kept in instead of the shortcut?
Double clicking on it in File Explorer, yes. That bypasses our launcher and Steam, and 100% ensures no mods are in effect.

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    AndrewT on Support Forums - Thread - Direct
When I started a new colony on my iMac just now, the music changed to Revelation Radio automatically even before the rocket landed.

I can't explain why you alone (apparently) are experiencing this.


All I can think of to suggest is a full clean reinstall of the game:

- move any valued save games elsewhere; they are under
~/Library/Application Support/Surviving Mars/{large number}/
- "uninstall" in Steam-Surviving Mars
- manually delete both the ~/Library/Application Support/Steam/SteamApps/common/Surviving Mars AND ~/Library/Application Support/Surviving Mars/ folders
- re-install game in Steam, run a Steam Verify when done.
- start the game with no mods active and test

In particular you need to make sure there are no files or folders left under either the Steam SM or Application Support SM locations, before installing again.

Good luck!  
Comment
    AndrewT on Support Forums - Thread - Direct
All achievements are triggered in the game and so show inside the game, yes, of course! But Steam ones are indeed managed by Steam which is how you get them in your Steam account.

I'm still not sure which edition you have but for instance the same is true of Epic - they manage them , they are part of your Epic account not Paradox account. You click on the ellipsis in that game in your Epic library, and choose Game Achievements there to see them.

I don't have a GoG account so I can't check that one.  

27 Feb

Comment
    AndrewT on Support Forums - Thread - Direct
If you get this problem now in a game version you used 6 months ago that did not show the problem then, the problem must come from outside the game. How that gels with seeing it on two separate computers is hard to understand though!

As you have ticked the "disable fullScreen optimisations" box for stellaris.exe I cannot understand how you can have the fullScreen issue you describe. What if you run stellaris.exe by itself, does that still happen?

You mention mods; please disable or preferably unsubscribe from ALL mods while we work on this.

Do you actually see an fps rate of 60 or lower in the game? This is to confirm the settings we did have taken effect.  
Comment
    AndrewT on Support Forums - Thread - Direct
Atumaj said: I greet you and also wanted to inform you that the launcher is not working for me.
Then your problem is unrelated to the one discussed in this thread. In future please make your own new thread, thanks.

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    AndrewT on Support Forums - Thread - Direct
PurplePotato123 said: I still have the microscopic text issue btw, but I can live with that.
There is a UI scaling slider in the game, does that not work for you?  
Comment
    AndrewT on Support Forums - Thread - Direct
  • Right click the game in question in Steam > Properties > Launch Options
  • Paste in this: --pdxlDebug
  • Run the game
  • Once it fails to launch, locate the logs in the following place depending on your platform:
Logs are then in
%LocalAppData%\Paradox Interactive\launcher-v2\logs\
(example: C:\Users\{user}\AppData\Local\Paradox Interactive\launcher-v2\logs\)  
Comment
    AndrewT on Support Forums - Thread - Direct
lymond said: I'm getting this issue as well now. Please fix
Are you also getting this in the detailed launcher log?
2023-01-25T17:52:19.204Z (pid:9444) error [SteamService]: Failed to initialize Steam API: Error: Steam initialization failed. Steam is running,but steam_appid.txt is missing. Expected to find it in: ~\AppData\Local\Programs\Paradox Interactive\launcher-v2.2023.1.1\steam_appid.txt
at r.exports.d.init (~\AppData\Local\Programs\Parado...
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    AndrewT on Support Forums - Thread - Direct
The 1603/1605 errors we see there are typically a previous other installation stuck, or a problem in the Windows update/install processes.

If you see msiexec running in Task manager-processes, kill it and try this launcher install again please.

Otherwise run the Update app in Windows, does it load okay, find anything to apply - whether a patch, update, or whole new Windows 10 version? If so do that and reboot, then try this launcher install again please.

If still no good, do you see Paradox Launcher v2 in the Windows Control Panel to uninstall? If so does it uninstall cleanly, or get an error doing that? You can use this MS tool to clear the stuck install/uninstall:

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    AndrewT on Support Forums - Thread - Direct
I see, then your achievements are run by your other vendor - GoG, Epic, or MS/Gamepass I guess. I'm not so familiar with those platforms but I'd assume they have an equivalent way of viewing them.  
Comment
    AndrewT on Support Forums - Thread - Direct
its.chloe567 said: whenever i launch the game in fullscreen mode the main menu is completely unresponsive and i have to alt-tab out and back in to fix it.
The "disable fullScreen optimisations" step I gave you should fix that. Have you done that?

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26 Feb

Comment
    AndrewT on Support Forums - Thread - Direct
The power of the computer has nothing to do with games crashing at start. That can only be a game bug or a problem in the computer/Windows, and it cannot be the first option or it would crash on both your machines!

What if you make a new Windows user on this machine and log into it with that, is the problem any different?