AndrewT

AndrewT



21 Feb

Comment
    AndrewT on Support Forums - Thread - Direct
RobertRAZ said: Same problem here, please help
Please don't re-open old threads, the game and launcher have changed in the last year. Make your own fresh one in future, thanks.

Did you go through everything in my last post here? You don't mention any of those things either way.  
Comment
    AndrewT on Support Forums - Thread - Direct
I'm not aware of this as a current bug in the game.

Are there any mods involved?

If not, can you try loading the same save on some other computer, to see if the issue is that save or something on your machine?  

20 Feb

Comment
    AndrewT on Support Forums - Thread - Direct
Probably this issue
forum.paradoxplaza.com

Mods enabled, yet not working after 1.6.0 update.

After I updated to the new 1.6.0 update, my mods stopped working for some reason. I tried disabling and re-enabling my mods, unsubbing and resubbing, unins... Read more

19 Feb

Comment
    AndrewT on Support Forums - Thread - Direct
I'm not aware of any way of deleting Steam cloud saves other than from within the game. Steam let you view and download them here, but no delete option:
store.steampowered.com

Sign In

store.steampowered.com... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
Please report the temperatures of your CPU and video (GPU)
1/ before starting the game up and
2/ after say 10 minutes' play.
If your PC's vendor has given you no way of reading temperatures, install
SPEEDFAN http://www.almico.com/sfdownload.php  
Comment
    AndrewT on Support Forums - Thread - Direct
Right click on ck3.exe , properties, compatibility. Tick "disable fullScreen optimisations" untick every other box in that dialog, Apply and exit.

Then in the launcher Game Settings menu, select fullScreen display mode, Vsync off, cap refresh rate at 60.


If those don't help, DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/CK3/pdx_settings.txt .
From your Documents/Paradox Interactive/CK3/logs/ folder, attach here system.log , error.log  
Comment
    AndrewT on Support Forums - Thread - Direct
When you alt-tab out, can you kill the game in Task manager, then run it up okay and continue? Or do you need to wait a while or reboot before it will run again?  
Comment
    AndrewT on Support Forums - Thread - Direct
There has been no change to this game since last year, so this is some local issue or change.

When you say a clean reinstall, did that include making sure there are no files or folders left under either the Steam CK3 or Documents CK3 locations, before installing again?


If so, Right click on ck3.exe , properties, compatibility. Tick "disable fullScreen optimisations" untick every other box in that dialog, Apply and exit.
Then in the launcher Game Settings menu, select fullScreen display mode, Vsync off, cap refresh rate at 60.


If that doesn't help,
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/CK3/pdx_sett... Read more

17 Feb

Comment
    AndrewT on Support Forums - Thread - Direct
That error log doe snot look good, I agree. Did you do the clean reinstall I described above? Then test with a new unmodded campaign , rather than any existing one - any different?  
Comment
    AndrewT on Support Forums - Thread - Direct
I haven't played this game for years so I don't know if that's expected or not. Is this just in a particular campaign, or also if you start a new test one?

Any mods involved?  

16 Feb

Comment
    AndrewT on Support Forums - Thread - Direct
If there is a memory leak in this game, it needs to be reported in Bug Reports, - we in tech support can do nothing about such matters.

That said, we'd know if every player got this every 10 minutes! Can you increase your paging file, as that message suggests?

Any mods involved?  

15 Feb

Comment
    AndrewT on Support Forums - Thread - Direct
jamsly said: Please tell me I didn’t just spend $50 just for a technical oopsie to erase it.
Well, if it did it was an Xbox/MS one, not ours!

Do these items show in your Xbox online as you owning them still?

If so, please try this:

- uninstall the game from the XBox

- clear the XBox cache and game files (save game data)
support.activision.com

...

Read more
Comment
    AndrewT on Support Forums - Thread - Direct
If you run steam.exe as the Windows Admin user, is it any better then?  

14 Feb

Comment
    AndrewT on Support Forums - Thread - Direct
We have three possible workarounds that may solve it:

Disable IPv6
- Close CK3
- Go to Control Panel > View Network status and tasks > Change adapter settings (left side)
- Find your Hamachi Connection and Disable it
- Find your Internet connection adapter (for me, it was WiFi)
- Right click your internet adapter and select properties
- Scroll down to find "Internet Protocol Version 6 (TCP/IPv6) and uncheck the box
- Select Ok
- Start up CK3 and should work.

Disable all other network adapters
Go to Windows Control panel.
Click on Network & Internet.
Click on View Network Status.
Quick Tip: You can also quickly access these settings by right-clicking the network icon in the taskbar and selecting the Network & Internet settings option.
Click on Change adapter options.
Right-click all network adapters that are not connected to the internet and select the Disabl... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
Please do a full **clean** re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-CK3
- manually delete both the Steam/SteamApps/common/CK3 AND Documents/Paradox Interactive/CK3 folders
- re-install game in Steam, run a Steam Verify when done.
- add CK3.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test

In particular make sure there are no files or folders left under either the Steam CK3 or Documents CK3 locations, before installing again.

Good luck!  

12 Feb

Comment
    AndrewT on Support Forums - Thread - Direct
Update that nVidia driver to Feb 2023
www.nvidia.com

Download the latest official NVIDIA drivers

Download the latest official NVIDIA drivers ... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
The game is crashing in your AMD video driver:
Windows Error Reporting:
+++ WER0 +++:
Foutbucket 1872577373583571654, type 5
Naam van gebeurtenis: BEX64
Antwoord: Niet beschikbaar
Id van CAB-bestand: 0

Handtekening van probleem:
P1: eu4.exe
P2: 1.0.0.0
P3: 623c7e24
P4: amdxx64.dll
which is from June 2022. There's a December 2022 one here:
https://www.amd.com/en/support/graphics/amd-radeon-6000m-series/amd-radeon-rx-6000m-series/amd-radeon-rx-6600m so... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
is the game in fact capped at 60? You can see fps rates via a Steam setting or several other apps and utilities.

Another driver came out since I posted that, dated Feb 2023 - is that the one you are on now?

Anyway let's get all those text files again please, maybe I missed something.

And what happens if you run ck3.exe directly now?  
Comment
    AndrewT on Support Forums - Thread - Direct
Jeez, I hope that does it for you!  
Comment
    AndrewT on Support Forums - Thread - Direct
Does it also happen if you run eu4.exe directly from file explorer?

DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/EU4/settings.txt and pdx_settings.txt .
From your Documents/Paradox Interactive/EU4/logs/ folder, attach here system.log , error.log .