AndrewT

AndrewT



07 Feb

Comment
    AndrewT on Support Forums - Thread - Direct
You have to reinstall it, as the Steam edition is different from the standalone Paradox launcher edition.

You can leave the standalone one or remove it, it makes no difference to the Steam edition.  
Comment
    AndrewT on Support Forums - Thread - Direct
I'm not suggesting you change your computer's refresh rate, just that within the game. Can you try that please?

Please report the temperatures of your CPU and video (GPU)
1/ before starting the game up and
2/ after say 10 minutes' play.
If your PC's vendor has given you no way of reading temperatures, install
SPEEDFAN http://www.almico.com/sfdownload.php  

06 Feb

Comment
    AndrewT on Support Forums - Thread - Direct
That's odd because it still says:
"setting_framerate_cap"={
version=0
value="off"
}
And there should be a paragraph starting "refreshRate"= ... is the game in fact capped at 60? You can see fps rates via a Steam setting or several other apps and utilities.


That dxdiag again records no crashes or other problems in anything, which is unnatural!

But you may as well update that nVidia driver to the 2023 one now.  
Comment
    AndrewT on Support Forums - Thread - Direct
Right click on ck3.exe , properties, compatibility. Tick "disable fullScreen optimisations" untick every other box in that dialog, Apply and exit.
Then in the launcher Game Settings menu, select fullScreen display mode, Vsync off, refresh rate 60.

Then test with a new campaign, not any existing one - does that help?


If those don't help:
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/CK3/pdx_settings.txt .
From your Documents/Paradox Interactive/CK3/logs/ folder, attach here system.log , exceptions.log  
Comment
    AndrewT on Support Forums - Thread - Direct
Buying a new DLC will never fix a crash; bugs are fixed in free patches not paid DLCs.


kaetryxx said: (copied this explanation exactly from another user who posted today; new bug, maybe?)
The game has not been updated since mid-December, so I don't think so - an old bug that's just occurred to you for the first time, possibly.


If as you say there are no mods used in this campaign, and it reliably crashes on load, it pretty much has to be a game bug. Please make a new thread in Bug Reports and attach the save there for QA to look i... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
There's a problem with your nVida driver or card:

+++ WER1 +++:
Fault bucket LKD_0x141_Tdr:6_IMAGE_nvlddmkm.sys_Ampere, type 0
Event Name: LiveKernelEvent
Please try this:

- uninstall that driver and all other nVidia software
- reboot
- install the 2023 one https://www.nvidia.com/Download/index.aspx?lang=en-us
- reboot again

Good luck! ... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
Please try the following:

- unsubscribe from all mods in BOTH the Steam Workshop and the Paradox mod site mods.paradoxplaza.com
- delete the folder Documents/Paradox Interactive/CK3/mod/
- delete the file Documents/Paradox Interactive/CK3/mods_registry.json (if present)
- delete the file Documents/Paradox Interactive/CK3/launcher-v2.sqlite (if present)
- run the game up and check the launcher is okay with no mod or other errors
- subscribe to a few mods

- run the game up and see if those mods are now available to you.

I hope that does it for you!  

05 Feb

Comment
    AndrewT on Support Forums - Thread - Direct
If it happens fairly reliably in a particular save, best to make a new thread in Bug Reports and attach it there for QA to look into. Thanka!  
Comment
    AndrewT on Support Forums - Thread - Direct
Not sure where you are stuck exactly.

When you bought the game from us (Jul 9, 2019) we sent you a Steam Activation code by email, and it may also be visible here:

Paradox Accounts

accounts.paradoxplaza.com accounts.paradoxplaza.com Click on Manage for the relevant game, the key should be visible in there.


THEN You must have, or create, a Steam account and install the S... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
Is it that it now starts okay but crashes while playing? Or it's gone back to crashing on launch? There are no crashes recorded in that dxdiag.

From that settings file it looks like the refresh rate is not capped at 60 - can you please try that?  
Comment
    AndrewT on Support Forums - Thread - Direct
syperpyps said: View attachment 944709
Please help me i cant with mod New Ways and Millenium Dawn in 2018 Help please
Please do not reopen old threads, especially ones with an unrelated problem.

As yours is a mod issue, please post in a new thread in the User Mods forum. Thanks.  

04 Feb

Comment
    AndrewT on Support Forums - Thread - Direct
dehen said: Well, can't you freeze to an old version under the 'betas' section in steam?
Oh, an old game version, yes. But you can't freeze on the current game version and prevent Steam from applying some future update to it.  
Comment
    AndrewT on Support Forums - Thread - Direct
I don't believe so; Steam automatically updates all content - games and mods - at the latest when you next go to play any game. You'd basically have to put Steam into offline mode, or disconnect the computer from the internet.

dehen said: I know how to freeze the game version in steam
Actually, you can't do that either! All you can do is choose between the update downloading soon, or when you next play.  

03 Feb

Comment
    AndrewT on Support Forums - Thread - Direct
To expand a little - the save started crashing while unmodded, but the user then started adding mods in the hope of avoiding the crashes.

The hope is now that someone such as the redoubtable @ChoGGi_2 can look into the save and see if it can be rescued! Thanks to anyone who can help this user.  
Comment
    AndrewT on Support Forums - Thread - Direct
Great! I wonder what exact Windows version/build you have, that will help us diagnose the root cause of this.


DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Thanks!  
Comment
    AndrewT on Support Forums - Thread - Direct
I don't mean whether your graphics are set to high or low. I mean these settings:

Right click on ck3.exe , properties, compatibility. Tick "disable fullScreen optimisations" untick every other box in that dialog, Apply and exit.
Unload GeForce Experience if running.
Then in the launcher Game Settings menu, select fullScreen display mode, Vsync off, refresh rate 60.


And can you answer these questions please:
Has this always been the case since you've had the game? Or it was okay up to some point?

Is it right from the start of a new campaign? Or only after playing for a period, or only in mid or late game play?
... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
We have three possible workarounds that may solve it:

Disable IPv6
- Close CK3
- Go to Control Panel > View Network status and tasks > Change adapter settings (left side)
- Find your Hamachi Connection and Disable it
- Find your Internet connection adapter (for me, it was WiFi)
- Right click your internet adapter and select properties
- Scroll down to find "Internet Protocol Version 6 (TCP/IPv6) and uncheck the box
- Select Ok
- Start up CK3 and should work.

Disable all other network adapters
Go to Windows Control panel.
Click on Network & Internet.
Click on View Network Status.
Quick Tip: You can also quickly access these settings by right-clicking the network icon in the taskbar and selecting the Network & Internet settings option.
Click on Change adapter options.
Right-click all network adapters that are not connected to the internet and select the Disable option.
... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
Yes, I saw those in your previous post. They are fine.

Can you answer the questions in my previous post please?

Did you try those settings changes?  
Comment
    AndrewT on Support Forums - Thread - Direct
I don't know what else to look at here I have to admit, without the logs we're clueless.

Did that updated launcher installer do anything? Let's see a new --pdxlDebug log from that please.  

02 Feb

Comment
    AndrewT on Support Forums - Thread - Direct
When you. say 'random' you mean that it crashes in one place,m you load up that save again and it does not crash there again, but carries on and crashes elsewhere?

Any mods involved?

Has this always happened, or it used to be okay?

Do you have a save that shows the problem fairly reliably?