AndyB

Yeah, as far as we’re aware this issue is only affecting players using the version you’d get from the Windows Store (Game Pass, Xbox app on PC, etc). Last I heard, at least a few other games on this platform were also experiencing similar issues (including a newly-released multiplayer module for a shooter about big space rings and spartans).

It’s unclear at this time what more we can do on our end, but we can consider issuing a republish of the patch if it keeps up and see if that helps. In the meantime, I do apologize again for any trouble this causes.

Please don’t spam or try and bypass the word filter with ‘clever’ usage of binary code. Thanks.

Alright, thanks for the update.

We understand you’re frustrated, but please bear in mind that sometimes unforeseen issues occur that are out of our control. What you’re suggesting isn’t actually the source of the problem.

Are you still unable to get the new version without a reinstall? We haven’t seen new traffic about this issue in a few hours now.

You shouldn’t have to keep reinstalling. The new version is out, but we’re keeping an eye on whether folks are actually receiving the update normally. This appears to be affecting other Windows Store games as well, so it’s not exclusive to us at least.

Yes, we’re fixing the issue and while I won’t disagree I would like to have seen the solution come sooner, it’s happening and should be pretty soon; if I recall correctly it should be in the next update. I’m sorry it’s taken so long and for any trouble it’s caused!

The servers will come down for a restart 2021-11-11T14:00:00Z. The downtime is estimated to take 1 hour.

I’m dumb and forgot the date

The servers are back online.

The servers will come down for a restart 2021-11-04T13:00:00Z. The downtime is estimated to take 1 hour.

Yeah whoops sorry I did that as an in-joke today for Mayra and forgot to turn it off >_>