AndyB

AndyB



26 Oct

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    AndyB on Forums - Thread - Direct

Overwatch Retail Patch Notes – October 26, 2021

A new patch is now live on PC, Xbox, PlayStation, and Nintendo Switch. Read below to learn more about the latest changes.

To share your feedback, please post in the General Discussion forum.
For a list of known issues, visit our ...

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25 Oct

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    AndyB on Forums - Thread - Direct

Hello! Based on the reports in this thread, I’m hazarding a guess this is a known issue where the server occasionally does not load everything up from the game database on startup. The items are not actually gone; they’re still in the database, but on each reboot/startup of the server, it is possible that some items may not load in.

We have a fix for this committed in an upcoming patch, likely due next week.

Edit 10/30/2021: The patch may not arrive this coming week. Will keep you posted.

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    AndyB on Forums - Thread - Direct

Yeah, we can see you have a character stuck on a server that doesn’t exist anymore. I’ve submitted a database administration task to look into this and will follow up with your ticket when we have more info. Thank you for your patience!

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    AndyB on Forums - Thread - Direct

Hi! Had a quick chat over Discord. Sorry for the delay!

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    AndyB on Forums - Thread - Direct

I know it’s been a while. As far as I can tell it’s scheduled for release before the end of the year, unless something explodes.

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    AndyB on Forums - Thread - Direct

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22 Oct

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    AndyB on Forums - Thread - Direct

It’s fair that people would assume this. It’s probably better to think of it as leaning into a trope of a “cowboy sounding name”, similarly to how other characters have done before us.

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    AndyB on Forums - Thread - Direct

Just to be very clear: this is not the case.

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    AndyB on Forums - Thread - Direct

Friendly reminder that abusing the report system is in and of itself an actionable offense.

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    AndyB on Forums - Thread - Direct

My going on a limb moment is maybe forcing Windows updates on your Windows-based servers and see if that helps update the certificate. We (well, G-Potral) had to do this for a cluster of official servers a few weeks ago and found success with that, but again, just spitballing here.

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    AndyB on Forums - Thread - Direct

Gotcha. I’m terribly sorry you’re experiencing this issue and I wish I had something more concrete to offer. If we find out more we’ll let you know, but I would not expect immediate answers. Thank you for your patience.

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    AndyB on Forums - Thread - Direct

Yeah that would really only apply to a Linux server…

Yeah, we’re aware this is affecting different types of servers. We’re looking into it but have not determined a root cause, as there is no currently-known common thread between hosts experiencing issues beyond the error messages being reported. Other hosts are up and running just fine, and I’m personally not aware of anything that would have changed in data to suddenly cause this issue after the update, so it’s hard ...

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    AndyB on Forums - Thread - Direct

Actually it just went from “I’m restarting!” to “I’m down!” so I’ll poke someone in ops.

Edit: Okay, back up now.

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    AndyB on Forums - Thread - Direct

Looks like it’s in the middle of a restart cycle, been down for about 25 minutes. Should be back up soon.

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    AndyB on Forums - Thread - Direct
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    AndyB on Forums - Thread - Direct
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    AndyB on Forums - Thread - Direct

The servers are back online!