AndyB

AndyB



08 Jul

Comment
    AndyB on Forums - Thread - Direct

The servers are back online!


07 Jul

Comment
    AndyB on Forums - Thread - Direct

The planned fix for this issue is included with Update 2.4.6, which has not been released on PSN at this time.

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    AndyB on Forums - Thread - Direct

We’re also trying out a new tag type on the Testlive category. You may notice a “Known-issue” tag with more visible styling, and it might change a little as we tinker with the feature.

This tag can only be added by devs, and can be added to topics to mark them as acknowledged by devs, but not necessarily responded to in the thread.

Please pardon our dust!

Comment
    AndyB on Forums - Thread - Direct

The servers will come down for a restart 2021-07-08T13:00:00Z. The downtime is estimated to take 1 hour.


06 Jul

Comment
    AndyB on Forums - Thread - Direct

Hello! We were aware of a temporary interruption in online connectivity and it has since recovered. The cause of the interruption was an outage with a service provider. We apologize for the temporary inconvenience; please let us know if any further issues persist. Thanks!


01 Jul

Comment
    AndyB on Forums - Thread - Direct

There is an Xbox app you’d use to play the game if you bought the game from the Microsoft Store. Where did you get the base game from?

Comment
    AndyB on Forums - Thread - Direct

Please submit your request at our Zendesk help center.

On the page, click on the link to submit a request:

image745×565 119 KB

From here, you can select “Funcom ID change” from the options and submit your request.

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Comment
    AndyB on Forums - Thread - Direct

You may now search for topics containing a developer response using the Search tool.

As noted on the search window, the actual term is called a “category expert response”, which is a hardcoded line in the plugin we use for the dev reply badge feature.

Please also note that the search only finds topics containing a developer reply; it does not take you directly to the reply itself.

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Hope this helps a little!

Comment
    AndyB on Forums - Thread - Direct

Will message ya.

Comment
    AndyB on Forums - Thread - Direct

The servers are back online!

Comment
    AndyB on Forums - Thread - Direct

The servers will come down for a restart 2021-07-01T13:00:00Z. The downtime is estimated to take 1 hour.


30 Jun

Comment
    AndyB on Forums - Thread - Direct

Oh, right, hi! Issue should be resolved per the chat we had.

Comment
    AndyB on Forums - Thread - Direct

Please do not submit in-game petitions for billing issues; please use our e-mail help portal instead at funcom.com/help. Or you can message me directly and I can try to look in to it.

Comment
    AndyB on Forums - Thread - Direct

Following up here but yeah, this was our bad. A 1-month option should now again be available.


25 Jun

Comment
    AndyB on Forums - Thread - Direct

Hey friends, please let us know if you’re still experiencing this issue after updating to 2.4.6. Thank you!

Post
    AndyB on Forums - Thread - Direct

AO20Retro1920×1080 266 KB

Wow, twenty whole years. You did it! We did it! Anarchy Online celebrates 20 years of service this year, and to celebrate a universe of the far-flung future, we’re inviting you on a trip through the past.

We managed to wrangle up some former devs on AO to have a chat with em; you may recognize some familiar faces! Here’s a trip down memory lane for the lot of you:

... Read more
Comment
    AndyB on Forums - Thread - Direct

4th Anniversary Sale

Begins 9:00 AM EDT June 25
Ends 9:00 AM EDT July 16


Service: 15% Off

  • All Distillate Shifters

Service/Boosters: 35% Off

  • All Catalysts
  • All Imbuers
  • All Agent Boosters
  • Polymorphic Glyp...
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24 Jun

Comment
    AndyB on Forums - Thread - Direct

Gotcha. For my own clarity’s sake, are you able to craft the set from an armorer’s bench?

Comment
    AndyB on Forums - Thread - Direct

How perplexing. I’ve bumped your userlevel up one so you can now post screenshots. If you try to go to, say, an armorer’s bench, do you have the option to craft the Barachan set or is it just a bunch of heavy padding?

Comment
    AndyB on Forums - Thread - Direct

Delving into functions and debugging attempts are still happening, and we’ve found some interesting bits. However, still no concrete solution.

As of yesterday our current lead points us towards some clash during packet send & receive (currently looking around GameState) - but I am not a network engineer so my understanding based on the reports I’ve seen in our Slack channel is perhaps limited. Will continue to try and keep yall updated.