AndyB

I’ve already asked and we’ll look into it, but from what I’m told it’s still entirely possible this is not something we ourselves can directly do anything about.

Not to sound pedestrian, but can folks also try making absolutely certain your install directory in the Xbox app is set up accurately?

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One of our guys here had this exact issue when trying to update Exiles this morning, but was able to resolve it by setting his default install drive on the app. Please try this and let us know if that helps.

For clarity, this is ...

Hi there, can you try again now?

Hah, nah, I hear ya. It’s relevant to the topic anyway since this is basically the user experience thread.

We’ve had Exiles bug reports end up in the Secret World Legends, Moons of Madness, and The Longest Journey categories. We’re still not sure how that happens, but it goes to show you that no matter what you do, it’s never 100% effective and edge cases of user confusion still occur.

We’ve split up discussion posts from official update topics to hopefully make it easier to track updates and discussion. You may find the latest updates for the 2.4 update series here:

We’ve split up patch notes/update topics with discussion. You can find the discussion for the 2.4 update series here:

50 posts were split to a new topic: Xbox Update 2.4 Official Discussion Megathread

It’s a Microsoft error code and as far as I am aware, their services on both Console and PC run on similar systems. I can only report what I find on searches - but again, this is why I didn’t initially comment because I don’t know a ton about this issue. Maybe I shouldn’t have replied at all

Would you be able to provide me with links for this?

Hello! We’re splitting up discussion posts from patch notes updates for the update. You may find the original patch notes thread here:

We’re splitting up official patch notes topics from discussion; you may discuss the latest update here: PlayStation Update 2.4 Official Discussion Megathread

By the way, we’ve split up discussion from the official patch notes topic. You can find all patch notes HERE (PC Update 2.4 (22.04.2021) New Siptah Biomes and lighting improvements, Zath, QoL and more! Oh my!), but discussion can be continued in this topic. This should hopefully make finding specific updates a little easier, especially when the topics start nearing 400+ replie...

Hello, we’re splitting up official Patch Notes posts with discussion posts. This topic will retain all the official patch notes updates for the 2.4 update series (so your links won’t break) but the actual discussion of the notes is now HERE.

I’m asking around about that, but I’m not sure if that’s something we’re able to solve directly on our end. That’s why I didn’t reply directly (yet) since I didn’t have an answer

Doing some searching suggests this issue affects a lot of products aside from ours and may be related to the Microsoft Store platform and it not liking it when you install the game to a drive that isn’t C:? That’s the best I can gather at this time.

351 posts were split to a new topic: PC Update 2.4 Official Discussion Megathread

The plan is for that to arrive a little later this month with version 2.4.6, I believe. Shouldn’t be too much longer. If that timeline changes we’ll let you know.

There is no such thing as a PvP-C server. I’m assuming the OP meant PvE-C given the context of their request.

Hello! We understand this is a frustrating issue, but some issues are more complex than others and may take time to resolve. The Live Services team is still looking into and working on the issue and while we don’t have an ETA to offer right this second, we’re absolutely “interested in solving the issue” as you put it in your post.

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If you are using Razer peripherals and have their applications running, try closing or disabling them and try again.

Hi! We’re trying out a new feature which will allow us to tag a reply on a topic, which then adds a Funcom logo icon next to the topic. The reply which created this tag will be marked with a blue checkmark, as seen in this post. This feature isn’t quite ready for full deployment yet, but it’s something we’d like to experiment with.