BillWarnecke

BillWarnecke



07 Nov

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A new hotfix is now live on Windows PC. Read below to learn more about the latest changes.

To share your feedback, please post in the General Discussion forum
For a list of known issues, visit our Bug Report forum.
For troubleshooting assistance, visit our ...

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06 Nov

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This can happen when Battle.net is having issues. If it didn’t resolve please hit up our customer service. Sorry for the hassle.

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No max. Loot boxes are generated when you acquire them, so that counter is just looking at ones with a flag that says you haven’t “opened” it yet.

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None of it was transferred. Early Overwatch also had ability trees, but that system wasn’t carried over either.

Cheers!

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Hey there we’re looking at a client only patch to turn down this sound, but even if we’re not able to get that out the Overwatch 2 notification is only up for a week. Cheers

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Hey there this is a bug. We have a fix in test but no eta on that patch. Sorry for the hassle.


04 Nov

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Originally posted by hadriker

I think they can drop Tuesdays or Thursdays these days. It sea those are just their 2 windows for ptr patches at this point in time.

For what it’s worth live game and PTR updates could happen on any day. We like Tuesday for live game because we could react more easily if there’s a catastrophic bug found.

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Hey there our top crash on the Nintendo Switch platform is due to running out of video memory in certain circumstances. We have a patch that will be out tomorrow that helps reduce the chance this will occur.

Sorry for the hassle, we’re going to keep working hard to fix any issues we see.

Edit: fixed typo


27 Oct

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Hey there, internally we’re testing a fix for a crash that can occur due to running out of video memory in certain circumstances. We expect to have this out with the next major patch, which is 1.42.0.0.

Apologies for the hassle. Cheers


26 Oct

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Hey there we’ve been working on improving loading speed on the Nintendo Switch and made some significant improvements in the 1.41.1.0 patch. We’re going to continue to improve this in coming patches, please post any feedback it helps us tremendously.

Cheers

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Hey there do you get a pop up from the blizzard error reporter when you crash? If so please post the big ID that is shown to you here and I can look into it more.

Nearly all crashes on PC are related to overlays from popular chat software. Try turning those off first and see if it helps. Cheers!

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Hey there credit loss is something we take seriously. Please get a ticket in with customer service and they have a detailed log of all credit changes on your account. In nearly all cases when we investigate there was a forgotten purchase, so hopefully we can dig in with you and get you sorted.

Cheers


16 Oct

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Seeing this community spring to life is awesome. Just wanted to stop by and say hi from Team4! We hope you folks are having as much fun playing on Switch as we are.

Cheers!


05 Oct


29 Sep

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Originally posted by FREEWIFIHERE

Overwatch patchnotes: Fixed a bug that allowed Jeff Kaplan to reach unintended locations.

Jeff is pretty hard to contain. Will likely take several patches to correct.


25 Sep

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Originally posted by BillWarnecke

Hey folks, we identified a client crash for PC players who use mixed audio and text locales. For now we recommend setting both to the same locale to work around the issue. We're working on a fix now and will roll it out as soon as possible.

Apologies for the bug.

edit: Hey folks we've released build 62591 which resolves this issue. Apologies again for the hassle. Cheers.

Hey folks we've released build 62591 which resolves this issue. Apologies again for the hassle. Cheers.


24 Sep

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Hey folks, we identified a client crash for PC players who use mixed audio and text locales. For now we recommend setting both to the same locale to work around the issue. We're working on a fix now and will roll it out as soon as possible.

Apologies for the bug.

edit: Hey folks we've released build 62591 which resolves this issue. Apologies again for the hassle. Cheers.


12 Sep

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Just dropping by to say this is pretty awesome. Congratulations (assuming the best!) from Team4.


04 Sep

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Hey there, we have a fix for this bug internally and expect it to go live with the 1.40 release. Cheers.

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Hey everyone, Season 18 is indeed live. Molly posted details on our forums. Cheers everyone!