BillWarnecke

BillWarnecke



11 Aug


09 Aug

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Hey folks, we fixed this up, sorry for the hassle. Let us know if you hit any more issues like this on the PTR.

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Hey folks, we fixed this up, sorry for the hassle. Let us know if you hit any more issues like this on the PTR.

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Hey folks, we fixed this up, sorry for the hassle. Let us know if you hit any more issues like this on the PTR.

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Hey folks, we fixed this up, sorry for the hassle. Let us know if you hit any more issues like this on the PTR.

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Hey folks, we fixed this up, sorry for the hassle. Let us know if you hit any more issues like this on the PTR.

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Hey folks, we fixed this up, sorry for the hassle. Let us know if you hit any more issues like this on the PTR.


27 Jul

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Hey there these particular settings are stored locally on your computer usually in a sub folder of your documents folder. It’s possible we’re unable to write out the settings or there is something unique with your setup. If you post on our tech forums our reps there may be able to help further.

Cheers

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Hey there this is a particular server having issues. I’m getting it fixed sorry for the hassle.

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Hey there, this is a particular server having issues. I’ll get it fixed up sorry for hassle. Cheers.


25 Jul

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Hey there, this was fixed on all platforms with the 1.38.0.3.60547 patch that went out today. Cheers.


24 Jul

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Hey folks just wanted to give everyone a heads up that the Practice Range is temporarily disabled on the PTR. It should be back when we do the next build update. Cheers.


21 Jul

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I heard there was going to be a version of this song with Dolly Parton and Megan Thee Stallion. Maybe we can get Jeff in on that. :)

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Hey rakspak if you DM me your in game name I’ll take a look. Since there are no servers in the Middle East we sometimes see bad network quality due to general internet issues.

Since launching we’ve worked to expand to more regions. I know we haven’t gotten servers into the Middle East yet but it’s absolutely a region we’re looking at. This process can be a bit slow, sorry for that.

I didn’t see the negative comments because I came to this thread late, but a core tenet of Overwatch is together we are strong. I’d encourage anyone who considers themselves a part of this community to be a force for positive change in this world.

Cheers


19 Jul

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Hey there we have a fix in testing for this issue. We don’t have a release time for this fix to be live, we’re targeting an upcoming 1.38 bug fix patch but it may also go into the 1.39 release.

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Hey there, we have a fix in testing for the LFG bug. We're targeting a 1.38 bug fix patch or the 1.39 release.

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@SuZu

Hey there, I think you may have another problem that’s unrelated to this thread. This thread is tracking fps issue (graphics performance). I looked briefly at your debug data and I can see you have high packet loss to the Overwatch servers. I also quickly compared your data to other players using your same ISP and in the same region as you and I think the problems seem specific to you.

If you’re able to create a separate thread in this forum our tech CS folks can help further.

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Hey folks, the console release is now also live. Have a great weekend everyone.

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Originally posted by BillWarnecke

Hey everyone, we're aware of the reports for this and we're actively working on it now. Sorry for the disruption, we'll work to get a fix out with urgency, though I don't have a specific ETA yet.

edit: As an update for everyone we have an update that's going into certification for this issue and we will release the patch as soon as that is complete. Depending on our turn around we're hoping to have the update out on Monday at the latest, but we're trying very hard to get it out tomorrow if possible. Thanks again for your patience while we fixed this up.

edit: Details aren't final but we're targeting the update for today on both console platforms. We'll post once it's out (or if there is a delay). Thanks again for being so patient.

edit: The bug fix patch is live for all platforms now. PC players should be on 1.38.0.2.60417, PS4 and XB1 users will be on 1.38.0.2.60360. Have a great weekend!

The bug fix patch is live for all platforms now. PC players should be on 1.38.0.2.60417, PS4 and XB1 users will be on 1.38.0.2.60360. Have a great weekend!

Comment

Originally posted by BillWarnecke

Hey everyone, we're aware of the reports for this and we're actively working on it now. Sorry for the disruption, we'll work to get a fix out with urgency, though I don't have a specific ETA yet.

edit: As an update for console players we have an update that's going into certification for this issue and we will release the patch as soon as that is complete. Depending on our turn around we're hoping to have the update out on Monday at the latest, but we're trying very hard to get it out tomorrow if possible. Thanks again for your patience while we fixed this up. For PC players we're targeting today for a release. In general we prefer to release updates at the same time on all platforms but due to the impact of this bug we're going out immediately as platforms are ready to be updated.

edit: The bug fix patch is live for all platforms now. PC players should be on 1.38.0.2.60417, PS4 and XB1 users will be on 1.38.0.2.60360. Have a great weekend!

The bug fix patch is live for all platforms now. PC players should be on 1.38.0.2.60417, PS4 and XB1 users will be on 1.38.0.2.60360. Have a great weekend!