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Hey there, we had a hardware failure that caused errors for some players. Sorry for the hassle, things are now stable.
Cheers
Hey there, we had a hardware failure that caused errors for some players. Sorry for the hassle, things are now stable.
Cheers
Hey there, sorry for the hassle. There was a hardware failure that caused errors for some players, things are now stable. Cheers.
Hey there, this is fixed now. Thanks for the report.
I believe I may have discovered a bug /u/billwarnecke — I played a couple of Experimental Play matches to completion and there were no Replays saved from those games on my Career Profile.
Hey there, we're aware with an issue that's preventing replays from showing up. We're working on a fix, once it's complete they will appear.
Cheers
edit: this is fixed now, thanks again for the report
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Hey there, the issue last night was a database cluster failure and we're confident that issue is resolved. If you're having connection stability issues today we'd need to look at what specifically is happening for you, it won't be the same issue as last night.
I understand the important thing is you're being disconnected and it's impacting your competitive rating, just wanted to add clarity for others who come by the thread.
If you can take some time to post on our tech forums we have folks there who can help troubleshoot. I'm not at the office at the moment, but I haven't received any alerts that indicate widespread failure this morning.
Cheers, and ...
Read moreHey there sorry for the issues on PS4 tonight. We had a major infrastructure outage but we were able to get things stable after about 40 minutes. Should be smooth sailing for the rest of the weekend. Cheers
Sorry for the problems on PS4 tonight. We resolved the issue and things should be stable now. Cheers
Hey there sorry for the problems on PS4 tonight. We resolved the issue and things should be stable now. Cheers.
Was it meant to go live today?
Audio is broken still. If not worse than before. Same issue.
1.45 release for the audio fix. Sorry for the delay.
Was I right with the off by 1 comment I made?
Hey there, the bug was not an off by one. The issue was introduced while making optimizations for lower spec hardware. In some cases sound occlusion wasn’t recalculated when it needed to be.
Cheers
hey /u/BillWarnecke not sure if you're still seeking examples of this missing sound bug, but i have one for you.
here is a clip from a live game where a tracer's ult line does not play:
https://gfycat.com/shadowyclumsyalaskanhusky (idk how familiar you are with gfycat but the sound is not on by default)
and here is a clip of the same moment in the replay where the ult line plays correctly:
https://gfycat.com/impressivemindlessamericanlobster
it seems like tracer plays a grunt that blocks the ult voiceline in the live version whereas the replay doesn't have the grunt for some reason.
This is fixed in the next patch, thanks for taking the time to report details here though, it is much appreciated. Cheers
Oooo an official!! I have a question: My game does not find me any competative games at all and the weekly rewards always say 1min left. Is there a way to fix thisnor could you input a word to look into this? (I play on switch and live in australia but all thr custom games are in korean I think so not sure what server am on). Also could there possibly be a way to change which server (e.g south america, europe...)
Hey there if you can send me a private message with your name as it shows up in game I can look into this.
For Nintendo Switch we matchmake players to where you get the best ping. It’s possible in your area or due to the times you play the best games are in the Korean data center.
Cheers, sorry for the hassle.
Hold up you’re the real blizzard in our console threads?! You care about us console players?!?
Of course! I post here pretty regularly :) cheers
Hey there, we had issues with our servers in South America earlier. We’ve resolved the problem, sorry for the hassle.
Hey there, we're looking into this issue. While we work on fixing the problem you may end up in games in other datacenters outside of SA, sorry for the hassle.
Servers are coming back up in the SAE1 site now, sorry again for the disruption. Cheers
Hey there, we're looking into this issue. While we work on fixing the problem you may end up in games in other datacenters outside of SA, sorry for the hassle.
Why not label it 1.44.1 ? Why the extra zero ? Is there more important stuff coming ?
I tend to manage our branches, in this case Overwatch League will be using “1.44.1.0”. It was intentional that they were downstream of all 1.44 live changes.
The final digit in our branches is used when we have a patch that is not protocol/data compatible with what is already released. That was the case for this mid cycle bug fix and balance update, so it became “1.44.0.1”.
In practice, because we do a “major” revision about once a month, we don’t end up having too many cases where we need the last 2 digits for the branch. When we do have cases like this it’s sort of confusing for the team (for people who don’t look at branch details every day).
We could probably be more clever but we have a pretty significant build infrastructure built around this convention, so for now it’s not changing. :)
Cheers
Hey there I sent this post over to QA to dig into. Thanks for the report, anyone who has additional video or details please share in the comments if possible.
Sorry for the hassle, cheers.
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Tomorrow is the eta. Cheers
Congrats on the Victory!
For folks who stumble upon this thread, the network icons that appear on the left give the clues to what is happening here. We have some detail about what they mean in a support article.
Hopefully things cleared up naturally, but if not, head over to our tech forums and hopefully we can help out.
Cheers