CCP_Swift

Hey all!

I’m still investigating cases as to why some of you have been receiving e-mail messages when there were no unallocated skillpoints. One possibility is from today’s patch

Due to the removal of the slowly filling skill point bar at the bottom of the Daily Gift screen, a script will be run that provides all players that have logged in at least once in the last year with additional skillpoints in their redeeming queue based on the progress they had achieved in the bar before the systems changed.

So this may have been accounting for that - will keep you updated when confirmed (or not!)

Hi @Remi_Lacroix - sorry that I missed this! Were you able to resolve this issue? And if not, do you mind if I DM you regarding your account and where you’re connecting from?

While I cannot comment on the authenticity of an individual e-mail, I can confirm that CCP have sent out e-mail messages to characters with skillpoints set to expire in their redeem queue.

If you received this in error (no expiring SP), I’m happy to reach out to the relevant team to explore the data they used.

Ballot-toting Capsuleers!

In the early hours of the morning, CSM member Suitonia notified the community that he had stepped down from the CSM. While this is usually a bitter-sweet affair, the circumstances of his resignation are quite exciting.

Hey ...

Hey there! Thanks for the poke - while Paragon has yet to respond, he’s definitely brought the issue up internally to see what the situation is and will update (or ask for more info) accordingly.

o7

Capsuleers – we have an update with the Dynamic Bounty System and Bounty Risk Modifiers

On February 16th, many players noticed sharp changes to the Bounty Risk Modifiers in their solar systems.

As initially discussed here (Version 20.02 - General Feedback - #355 by CCP_Swift)the Bounty Risk Modifiers have finished the restoration process. Bounty Risk Modifiers in all solar systems have been adjusted to the highest value between the date of the outage and the date of ...

Thank you for the update - will be keeping an eye on it!

Capsuleers,
We hear your concerns about the Prospector Pack.

As all EVE players know and remember, being a new pilot in New Eden has many challenges. Some players are lucky enough to make their way into player corporations quickly, where they are shown the ropes and supported by our veterans. For others, however, this path can be hard to find or feel intimidating, so they go it alone. We’ve spent much of 2020 and 2021 devoting resources to researching these players and trying to find ways to help them through early content barriers. Recently, we added a whole new chapter dedicated to mining in New Eden to the New Player Experience (NPE), as well as a new tutorial on Invention and T2 Production to our regularly updated EVE Academy.

Part of our experimentation in the new player journey has included the introduction of various packs and sales that give new players strong but limited options to jump forward and catch up with their peers. The destroyer-themed starter p...

Thanks for letting us know - please file a bug report if you can and I’ll make sure to follow up with the teams!

Just a quick update - one of the charts, Service Fees: Breakdown by Provider, had some small issues that were corrected this morning.

Not only that, but look how high at the top Poch is!

Hello everyone,

The Economic report for the month of February 2022 is now available.

Spreadsheets? You know we got those. You can find the link to download the raw data ...

The ORE Researchers who never made it back to their ORE facilities were unable to properly deliver the skillbooks. The skills should be in the appropriate markets tomorrow after DT.

Upwell Structures with specific modules allow for compression of asteroid ore and ice - that did not change with this patch, and is consistent with what we have communicated in our Q&A, Devblogs, and ...

The shield HP for the Customs Office Gantry was reduced from 10 million to 500k - as well as increased the anchoring delay to 15 minutes.

Hello everyone,

We are investigating connectivity issues to players in Mexico and several South American countries. Users in affected areas who are experiencing an inability to connect, please submit a support ticket under the Technical category with the following information:

• IP address
• ISP name
• Region location
• City
• Traceroute information*

Please DO NOT post these details as a reply in this thread as they will contain private information.

*Please note that the traceroute we are looking for is to TQ; on Windows this can be done from a command line ...

Hey Capsuleers – we have an update with the DBS situation and appreciate your patience as we went through our investigation.

Many players noticed drastic changes to the Bounty Risk Modifiers in their solar systems beginning on February 16th. We immediately investigated this issue and concluded that, while the external system doing the Bounty Risk Modifier calculations was still receiving the correct data, it was not properly relaying that information back to Tranquility.

We are acutely aware of how the Bounty Risk Modifier in the solar system dictates player decisions when it comes to choosing a suitable location, and the impact that erroneous information has. Due to this outage, we will be restoring the Bounty Risk Modifier for every solar system. We will be looking at the Bounty Risk Modifier from the date of the outage and the date of the restoration for each solar system, and restore the BRM to the higher of those two values.

The restoration will not be do...

Greetings Capsuleers!

We’re on the Road to Fanfest and the Community Beat is here for it

Let us know what you think, what you’d like to hear more about, and of course - what your dough-status is like.

Until next time,

o7

We’re investigating the cause behind this and will have an official statement soon™

The prevailing theory is that the BRM’s were not properly communicating from 10 February until yesterday, so the drastic swings were the accumulation of 6 days worth of activity hitting at once. This would, of course, cause systems to seemingly have dramatic changes in short time periods.

The teams have been actively investigating since yesterday, and as soon as there’s confirmation we’ll let you know

Hey! Thanks for watching- hope you enjoyed hearing from CCP Bergur and CCP Rattati!

This format was more of a chat with those two rather than a Twitch Q&A format, so your question wasn’t ignored we just had a lot we wanted to get through and the format didn’t make time for questions. Maybe in the future we can do a Twitch Q&A!