ChrisGansler

ChrisGansler



11 Dec

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Originally posted by RLsam91

I hope one of the priorities is fixing the random crash issue on ps4. Pain in the ass when I log in, get 2 heroics done w a squad, and then the game crashes. Like the game too much to quit, but I'm considering it being that I've got more games to play that don't randomly crash.

Crashes are definitely on the list, no matter the platform. These are normally handled by different teams as well, so this should not be exclude us from being able to make the game better.

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Hey! This should be working if you keep the button pressed a bit longer, it should be equipped then. Double tapping indeed will drop the vial on the ground.

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Originally posted by ToTonyJaa

Sure, focusing on all the things that should be already done since day one is better !

I'll bite on this. I don't agree that these things have been terrible since launch. But, as the game has move forward and players have sunk a lot of time into it, it's clear that the initial intention for some of these areas are not working anymore.

Luckily we have devs that are very invested in making the game better, so we're now trying to find improvements for many things. That doesn't mean that everything is always terrible and saying it just devalues how much time players have spend enjoying The Division 2 so far.

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We're looking into the issue of Vendors not having any stock right now. For the holiday hat: This should be immediately in your Apparel Inventory when you login, has nothing to do with the Hoarder.

If you don't have the Holiday hat and already restarted your game, can you let us know what platform you are playing on? You can also DM me your username (Uplay / Ubisoft + platforme name, please).

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Originally posted by Echo_Onyx

Has there been any talks of a full facial configuration?

We think being able to fully customize your agent again is a neat idea and something we would like to do but it's not a priority right now. We do bring it up with the team regularly as a reminder and to see if they can squeeze something in but it's not likely to happen soon.

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It's something we think would be great but it's not a priority right now. It likely would need a pretty hefty development time to make this happen and we'd like to focus on the gameplay things first, like improving the RPG, Recalibration, fixing the "Inventory Manager" game and such.

We'll mention the transmogrification and full re-customization of agents to the team again though, in case some opportunities open up to get these things in.

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It should automatically be in your Apparel Inventory when logging in. Can you double check (restart the game if possible) if it's not there?

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You will keep it as long as you don't sell or dismantle it. We're not removing it from the game. It will stop dropping from Hoarders when the event ends. We'll make sure to announce that date ahead of time.

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Hey. Can you confirm this is still happening after yesterday's maintenance?

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We are unable to fix characters that have been changed as the previous look is not saved anywhere. While we fixed the initial bug that caused this to happen, it unfortunately means we cannot revert the changes.

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Originally posted by Nashtalia

Just giving you an Update on this, i have recorded a footage via xbox DVR and the recorded footage has audio :)

Thanks!


10 Dec

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Originally posted by Simon-says-what

We, as a studio, have our own measurement and commitments to the franchise

You, as a representative of said studio, have an interest to publicly save face for your employer first of all. So every statement must be taken with a grain of salt anyway.

Sure, I'm not here to bash the game. But as the CEO of Ubisoft has said, sales were lower than expected. We don't shy away to say when things aren't great but I also want to assure everybody that we have not at all given up on this game.

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Originally posted by Simon-says-what

We have never communicated player numbers and I won't start now on a reddit thread.

Of course you won't because transparency is only valued when it works in favor of your narrative, like "low" player numbers of Survival.

I didn't use exact player numbers for Survival either. If somebody, as a player, thinks there are too little people playing this game and that affects them, totally understood. We, as a studio, have our own measurement and commitments to the franchise. We are continuing to create content.

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Originally posted by Simon-says-what

We don't have plans to make the game disappear anytime soon and we have a lot of players that enjoy playing right now.

Can you define "a lot"? Because from here it looks like the game is borderline dead by all metrics publicly available.

We have never communicated player numbers and I won't start now on a reddit thread. It's alive enough for us to continue our commitment. We don't have reason to abandon The Division 2.

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Originally posted by Simon-says-what

Just look at how far the second raid got delayed. That's a clear sign that resources were already pulled from The Division 2 development because the game's numbers are obviously too low to warrant a bigger investment. It's the second game in a row with a disappointing launch & year one, so I wouldn't expect too much from the franchise in general going forward.

They definitely won't invest a lot of resources into completely new features and game modes. They will deliver the stuff that was prepared for year one anyway, and then you will get some little side projects like hardcore mode. Probably with as many stupid oversights like not having stash access in a looter game.

Side note: I think it's funny how they talk about low numbers for a game mode when it's convenient for the narrative on the current game but at the same time have no problem lying about "a lot of players" in the live game. That's the dishonest and manipulative games industry in a nutshell for you.

...

We're fully committed to the game. We also don't have content lying around that we're just keeping to publish later on. We're actively working on Episode 3 and will do more work afterwards.

And I'm bringing up the player numbers for Survival because it influenced our decision if we want to make these modes or not. It's not to hide anything or make people feel different about either game.

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Originally posted by mastergaming234

I felt like that development time could have been put towards making some more mission instead of giving us a mode no one asked for. I feel that you guys have drop the ball seriously when it came to episode 1&2 content wise and I feel like this was a last ditch to show you guys are working on something before you dissapeared for the holidays. Division 1 had it problem but man it had alot of stuff for keep us occupied during year 1 then the division 2.

I don't think it's fair to compare this mode to new missions. The amount of work is vastly different. Just talking about new environments for the missions is way more work than the mode.

The reality is, we need time to make the content people are asking for. We think Hardcore Mode is a small feature we are able to support right now and can develop with the community involved.

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Originally posted by Spunkette

"Community Developer" is such a horrible misnomer. I do not why Massive insist on referring to their community managers as "developers". You make no design decisions, you do not create anything ingame and you do not code. You only act to summarize and feed information to the actual designers and developers. This is not a developer role at all and should not be called such.

Edit: Just because you smash that downvote button, it doesn't mean I am not right. Companies such as Blizzard do not call their community managers "developers", so why should Massive? it's misleading.

Just to clarify, we also have Community Managers in Ubisoft. The Community Developers work from the studio, while the CMs work in the CRCs, for example in Newcastle and North Carolina.

While we don't code the game we do influence decisions on the design by bringing your feedback to the team. One example would be the negative attributes on attachments were changed based on community feedback we brought to the team.

But I also agree with you, titles in the gaming industry are generally pretty vague and don't give a full picture. I worked at Blizzard before and the titles didn't really make that much sense either.

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Originally posted by Holygrad

I don’t mean to troll or be an ass but Division 2 is a dying game with really no well thought out endgame and literally thrown together pvp. Pathetic and I’m ready for this game to disappear sorry.

Thanks for the feedback. We don't have plans to make the game disappear anytime soon and we have a lot of players that enjoy playing right now. We understand that there are a bunch of things we can do better and we'll always try to improve.

While it'll take a little more time to talk about Episode 3 and beyond, it's coming and we're excited about doing more content for the game.

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Originally posted by TheNegatyveBurn

I understand that, and I plan on digging in deep on it. But when making a sequel of sorts game modes that people play should be carried over based on community request and playtime.

The playtime doesn't necessarily speak for Survival for example. The players that really dig Survival play it a lot. But overall it wasn't super popular in terms of player amount.

That being said, you also have to take into context that there was a lot of different things to do in the game. We're not disregarding that.

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Originally posted by TheNegatyveBurn

No survival just ruined it for me on sotg. Yes ‘hardcore’ is similar in way but I shouldn’t have to sacrifice a character for it. Went back and played it on D1 the other day and was just the same fun and tense situations. Saw a group of yellow 30’s way too early and ran like wuss. Could have made it work in DC, dehydrated status, virus, power outages which require the flashlight attachment. Plenty of new ways to revamp the gameplay but nah, screw it.

Hardcore is not meant to be a substitute for Survival. It's a side project some devs here made and we think it's fun but it's definitely not a "here, have this Survival light".

While some players definitely would enjoy Survival in D.C. a lot, we also want to do something else. As said on Discord, we don't nail it every time but we won't stop trying.