ChrisGansler

ChrisGansler



03 Dec

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Originally posted by LocksofModric

Cool. Would also be fantastic if you guys would get on rolling out that grenade launcher fix since we're on the topic, as well as the ND fix. These two fixes alone would drastically improve the quality of the PvP.

We should have more info on an upcoming patch, that will include the Negotiator's Dilemma adjustment we previously talked about, this week. We're currently evaluating which fixes are making it in and which need a little more work. Once we have that set we can confirm the date with the community.

Thanks for your patience.


02 Dec

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We're investigating this and likely found the culprit already. We will provide an update once we have a fix ready to go.

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Hey! Sorry for the inconvenience. We're currently working on a fix for this. Could you please reach out to Customer Support (linked in this forum thread) as we're still tracking players being unable to install from disc.


29 Nov

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Hey. It's correct that the Vendor is currently resetting at times he shouldn't. This is due to the change of ODZ/DZ, as is mentioned here. While we very much agree that this is annoying, it's not something we can fix immediately.


26 Nov

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Hey! This definitely sucks and we're working on a fix for this. We're planning to implement this with the next patch and the loot will then drop in a lootable location.

We haven't fully ironed out when the patch will be ready but the plan is to have a bunch of fixes for several different issues in it. We'll update you once we have a date.

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Originally posted by grafikastudios

Hello can u look the problem with raid activity summary, it is broken since TU6 u cant see sub group 2 numbers, sometimes it doesnt show anything

Thanks for letting us know. If you're experiencing other bugs please feel free to post on our official forums and give us as much detail as possible.

As I don't spend the majority of my time on reddit if I'm not investigating a specific topic, like the latency reports in this case, the forums are often times better because we have more staff checking in on the reports.

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Originally posted by AceAaronAce

Bullet registration still not fixed esp if you are using shotguns.

Not necessarily what I asked for but if you have more details on this feel free to DM them to me. Videos are especially helpful. Thanks!

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Originally posted by butler2524

The East servers are lagging more than ever. I can play in EU servers better than home smh

Sorry to hear that. We like to look into it but need a little more info to start investigating.

If you're experiencing latency issues on US servers, can you please DM me your account names (Uplay, Xbox, PS4) so we can have a look at what's happening? Thanks!


25 Nov

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If you go to your Crafting Bench you can see what blueprints are available and it gives you hints where to find them.


18 Nov

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Originally posted by Ghost_lead_Nomad

Ok that totally makes sense but would it be possible to add a balaclava or something underneath? and I’m gonna sound like an asshole but there Facial Hair on the Russian tank NVGs and the SWAT and Ballistic helmets so how hard could it be for the Technician NVGs which is almost just a mixture of both ?

I'm not the best person to answer the details of that question. From what I've been told we have a limited budget that can be used by any apparel. In some cases this budget is larger than in others and therefore requires other parts of the appearance to be removed.

The mask is one of those and we won't be able to add anything easily.

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Due to technical limitations it won't be possible to show the facial hair for that mask (and many others). While the team is trying to work around it, it will likely not be something we can adjust short term.


13 Nov

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Originally posted by usafwd

TLDR; Massive says the 4min raid time on PC is staying.
 
Everyone knows 4min is impossible without blatant cheating/exploits, yet Massive says it is staying. The group of people who got the 4min have admitted it was unintentional and caused by one of their members disconnecting at some point and the timer bugging out. The players say the submitted a help ticket to Ubi/Massive requesting the time be removed. But Ubi/Massive decided to give a huge middle finger to the entire community and let this illigitmate time stand.

Hey! Sorry for the confusion here. I think the message on the forums hasn't really captured our current stance on this issue, so let me rephrase what we're currently looking at.

  • The time looks very short and rather impossible and we're investigating it.
  • We want to figure out what exactly happened and therefore need to look into the data and other surrounding factors to determine that.
  • We have to make sure if there's a bug with what times are reported to the leaderboard, so we can fix it.
  • Removing the time without the steps above might just lead to further issues with the leaderboards which we want to avoid.

Now, we're also not accusing anybody of purposefully exploiting a bug or cheating before we don't have everything figured out. If we do find that agents involved in the time purposefully cheated or exploited they will also be punished. When we can confirm that the time is 100% illegitimate and we ca...

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08 Nov

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We don't have any updates on Survival coming to the game. We know players are excited about different modes and different aspects of modes and it's feedback we keep in mind for future updates. Nothing concrete to tell you at the moment.

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Just wanted to add that we're currently still testing the fixes for Kenly College. We'll update you early next week on the progress.


18 Oct

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Originally posted by mitchie21

Honestly the bad apples here is massive for being so over the top PC. Just grow a pair. It’s an 18+ game. Hiding behind a lame excuse that you can’t change it is bullshit. You are the creators.

And as the creators we have the responsibility to make sure players can still feel safe or at least have the option to make it feel as safe as they can. You might think growing a pair is equivalent of not wanting to deal with such nonsense but it's not.

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This is something that we probably won't be able to change. It's somewhat silly in a lot of cases and then needed in others. From what I understand we don't have the full control over all the lists that control these words (take that with a grain of salt, I only had a couple of conversations here and I don't mean that to blame other teams outside of Massive).

In the end a couple of bad apples will always ruin the fun (or the normality) of the majority. We'll talk more with the teams here internally if we can make some of these restrictions a little less weird.

Lastly I just want to say that it is different if somebody you're chatting with is throwing offensive words at you or if it's a NPC, so the mature language filter does make sense.


17 Oct

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Hey! The Technician doesn't have an outfit. You are supposed to get a Helmet for unlocking it but it seems that delivery is currently not working.

On top of it there's an exotic Specialization Weapon Skin available in the premium track of the Special Field Research.

edit I previously had incorrectly said it's a mask instead of a helmet.

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To double check: These are just common talents not talents from the new named items? Perfect items cannot be recalibrated.

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Originally posted by Trzebiat

Hey, can you guys check if the hard drive can have some impact on audio issues? I replaced the original PS4 HDD with SSD couple weeks ago and since then I had not a single audio issue while before it was happening all the time with audio cutting out, gunfire sound getting stuck and after some time all audio completely disappearing. I still have the original HDD untouched, I could switch it back and check how it works, though I'll need to update PS4 system and the game first.

Hard Drives can have an impact, yes. The speed of which files are read can help with some of the audio issues. It's why we're doing a bigger pass on how these are delivered to you while playing.


16 Oct

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Hey! Thanks for the reports. Can you guys DM me your Uplay/Ubisoft, PSN and/or XBOX account names, please? We'd like to look into the accounts to see what's causing this.