PS4, I have a screenshot of everything prior to TU6. I lost a lot of keys from fragments, 11k.
The purple keys were supposed to convert to 3 blue keys each per the notes. (46x3=138).
EDIT: The 3 gold keys were supposed to be 5 blue keys each (15).
I only have my original 45.
Hey! Can you DM me your PSN and Uplay/Ubisoft username? We'd like to take a look at the account to see if we can identify what happened.
Hey! Is this after longer periods of time or quite immediately? We're currently working on more fixes for the audio cutting out after several hours of gameplay but they weren't ready for TU6.
If you can provide me with a little more detail (what you're doing, how long you've been playing, co-op vs solo) that'd be great. I want to make sure this is connected to the issues we're working on and not something new or something that won't be covered by the work that's currently being done.
Thanks guys, I know these issues are very annoying so I appreciate the reports.
What the heck? Dude, that's incredible commitment. Well... done...? :D
Thanks, we're looking into this.
EDT*
Cheers, at this time I always get confused on who uses what summer / daylight savings / standard time.
Read moresomething we are looking at but not something that will be coming any time soon.
Which means after doing all the TU6 content once, there's little reason for many of us to keep playing. We're tired of the loot being absolute garbage and being junked/sold because the stats are all terribad.
We're not asking for God rolls every time we pick something up, but we'd like to not just junk 99.99999999999% of everything we pick up because we need to reroll 2+ attributes to make the items work. Because we can't reroll 2 attributes. Hell, we'll take middling rolls on the attributes at this point, but your RNG loves to throw everything as low as possible at 500 GS... almost like it's been weighted to force lower rolls more often to force players to just keep playing to hope for a semi-decent roll.
It would mean a large overhaul of the system (from what I understand from my conversations with the dev team a complete revamp...
Thanks for your feedback. I understand there's frustrations with several aspects and that's fair. We're continuing our support for The Division 2 and we do think that TU6 is making large improvements to the game. I'm sorry it's not what you were expecting / wanting from the game and that the RNG is something that frustrates you a lot.
I am incredibly surprised that this is such a complex issue. Theoretically the system should be set up to roll numbers based on certain value ranges, and simply tweaking those ranges would be sufficient to largely fix the problem. Currently the ranges are just too large (over 90% difference between lowest and highest value). Simply narrowing those would go a very long way, and it should be as easy as changing a few numbers. If it requires a significant code rewrite, it sounds like your guys did something terribly wrong.
From what I understand this solution wouldn't fix the issue players have with the system and might cause some other issues. I'm not the best person to explain the details as I don't have the expertise in the system itself but from what I've been told it's not something a simple switch in numbers can solve.
Thank you for all of your hard work in this community. I know sometimes it can be very difficult to balance the expectations of the player vs internal goals, and I’ve been a pretty outspoken critic on this sub of division for a few weeks now. TU6 is a big step in the right direction and I know I will play for a few weeks while the dust settles after the update. Could we please get some feedback on any possible changes to RNG and Stat Allocation systems in the near future ? Not asking for a change yet, maybe just a thread posted on this Sub by Massive with a view to collecting some ideas; I know a few good suggestions have been put forth by community members here with a view to completing builds without being at the mercy of RNG for months on end.
I am ok with waiting for new content as long as there is at least some info coming down the line!
Thanks again, sorry for the reply hijack
Changes to the RNG allocation of stats and the way that Gear Score 490 weapons for example can have higher damage output than Gear Score 500 weapons are currently something we are looking at but not something that will be coming any time soon.
It would mean a large overhaul of the system (from what I understand from my conversations with the dev team a complete revamp and therefore completely new "code") and it's not an easy feat.
That being said we also talk about it a lot internally and we know it's important to players so it's not something we don't want to do but rather something that will just take a lot of time and we will have to figure out how and when to do it.
Cool, let us know when we'll be able to farm gear for the raid. Because we know what we'll get tomorrow will be rebalanced at least once before the raid. So makes no sense to play now.
Edit: did you guys ever consider make something like seasons. So people would know what they're farming/building wont be nerfed to the ground next week? Like 3-4 months without refarm
That's fair. We'll try to give you as much of a heads-up as we can.
Thanks, maybe see y'all back in 2020. Until the raid I'll play destiny 2.
Enjoy! We'll make sure to keep the info about the raid coming when it's ready.
we don't have maintenance scheduled yet - but it is probably the usual time 9:30 CEST for three hours and during that time the patch becomes available. This is usually announced later today.
It is! Current plan is to start our maintenance for TU6 tomorrow (Tuesday) at 9:30 AM CEST, 3:30 AM EDT, 12:30 AM PDT.
So TU6 on Tuesday the 16th?
Tuesday, October 15th, yes. Title Update 6 and Episode 2 launch on that date. Narrative content, e.g. the new main missions, will launch with Early Access for Year 1 pass owners and then unlock for everybody on October 22nd.
So next week Tuesday:
On October 22nd:
Hey, sorry to hear you didn't have any keys drop from the 4 caches you got. We know that the streaks of bad RNG can be pretty frustrating, which is why we also added a new project that grants you 3 keys on completion for this event, so you have at least something you can do to get some keys reliably.
As we pointed out before, we're going to make changes for future events which will make getting a key more predictable and also have the game tell you when you did not get a key. It's often times confusing when you don't know if you got one or did not or why you did not get one.
Once we're closer to the next event we'll give you an update on how it will look and the main goal is to have keys be more predictable and lessen the frustration.
I have experienced lag and hit marker registration issues since day one. I play in Minnesota and have 275 download speeds with a 20 to 30 ping and latency is so bad I often want to quit. The new fix hasn't changed much. No better no worse from what I can tell, just bad. I notice that the same people always experience the latency and those that don't, hardly ever do. I am willing to bet the problem is geographic. On FB group I belong to the players that always seem to not know what lag is are from NYC area or the LA area. Those in the Midwest have the worst experience.
Thanks for the info. Have you played any Conflict matches lately? We made back-end changes last week Tuesday and if you've played and noticed anything being different that'd be great to know. If everything is still the same, also let us know. While this would mean nothing has improved for your case specifically, it also means nothing got worse which is something we can also work with.
I think the crux of it is quality control. The gaming industry has the luxury of a rabid fanbase that they can use to test the product. Also for two decades now, they realize they can release unfinished or poor quality products at full value with a promise to fix later. Imagine the anti trust lawsuits if car manufacturers acted as irresponsibly... although some have. Until gamers quit blindly buying every new release, I'm guilty as well with Division 2, we going to continue to get second rate service. Like with every decision in life, its about $$$.
I can see that point for sure, we launched with bugs that had impact on the overall experience for sure. The thing is, we try to fix everything we can reproduce and there's no reason for us to try to slither around these things.
We require player input because players are experiencing these things and millions of players playing will just ultimately always have more hours played than our QC teams, just by sheer numbers.
That doesn't mean we're not testing these things or are not experiencing any bugs. We do and we fix them. But some things we can't reproduce and that's where player input is just super valuable and can help us fix things.
A simple example is one of the sound issues that arose early after launch. Only after players told us they were using specific headsets with a specific software we could identify the issue, buy the headsets, install the software and fix the bug.
Read moreI'm not sure why you think I'm just here to do damage control.
Because that is your job. Community Manager in this industry basically just means that you are part of the PR & marketing effort around this game. Compared to the first game it's quite obvious that your employer wanted to invest into someone who's likeable, which you definitely are, and who can spread some feelgood vibes around reddit to calm down the negativity. It's fairly obvious what your job is, apart from translating from and to the devs.
We receive a lot of feedback but, mostly due to the nature of how we as humans communicate with each other on Social Media, most feedback is pretty thin on details and doesn't really give us anything to act upon.
Act upon? You guys keep throwing around all these theories and explanations but the truth of the matter is that this has been an issue with the first game from day one, and it most likely will ...
I think a lot of the frustration is understandable. That being said, it doesn't really explain to me why make the effort to respond to me then? If I'm just a Yes-saying marketing tool, why go through the effort?
All the other things you say I can understand and I even agree with some on a personal level. But what I don't get is the amount of effort put in to make it look like I'm just lying, instead of asking players for feedback because we can't verify things on our side.
I do apologize that you feel I'm not genuine and don't provide anything of value for your interaction with Massive.
One question, out of curiosity:
Do you actually believe what you are writing? Or in other words, are you really left in the dark by your backend team about your shitty servers and they make you collect all this feedback each time the issue comes up again for no real reason other than to keep up the facade that this is a mysterious problem and not just Ubisoft being stingy as always with their servers?
Or are you fully aware of the fact that your job here is basically just damage control to create the illusion of an investigation when in reality every Division veteran knows that this problem will never be fixed?
Or do you not even try to justify any of this crap to yourself and just collect your paycheck?
I always find it fascinating to learn more about the games industry so I hope you can share some insight on that.
I'm not sure why you think I'm just here to do damage control. We made changes to Conflict and want to know if these changes are positive (or at least not negative). We can make changes to the Conflict servers without affecting the other areas of the game, which makes testing quite safe while still have a larger population than on the PTS (where we also tested the changes).
The OP here states clear problems he had since we made the changes which might mean we do not want to apply them to the rest of the game at all, while we initially want to do so with TU6.
We receive a lot of feedback but, mostly due to the nature of how we as humans communicate with each other on Social Media, most feedback is pretty thin on details and doesn't really give us anything to act upon.
Your constant negative attitude towards our communication doesn't really help us either. I understand there are frustrations with us, the game and other things but I'm also curious what drives ...
Read moreThanks for sending over that feedback. As OP mentioned, we made some changes to the Conflict servers to see if these improvements will help with latency and hit registration issues.
If you could be a little more specific on the feedback it would be greatly appreciated. Where possible video footage would be awesome. If that's not possible still try to add as many details as possible. When were you playing, what platform, what region, did you queue in a group, solo, etc.
The more you can add in terms of details the easier it is for us to check what's happening and make further improvements.
you could also make a separate XP bar for the event so people know how close they are to unlocking a Key instead of having god awful rng
Something like that, yes. We're not 100% certain what it'll look like yet but it should give you a clear info on when you can expect a key, basically.
Hello! We agree with your feedback about the stretches of bad RNG where it can take a lot of Field Proficiency or Dark Zone Caches before you get another Apparel Event Cache key. We know it can be frustrating when you don’t get a key, and the game does not provide you with this feedback or tells you if and when you'll get a key next.
For future events, we’re currently looking at solutions which would allow you to have a more predictable path to acquire event keys and better feedback from the games' UI.
devtrackers.gg