Dana

Hi @D00bie42

Please make sure you check out our post on how to report character transfer issues: How to report an issue with Character Transfers

Also please make sure you select the correct option (Character Transfer Issues) in the Request Type drop down menu from our ticket form. You can ...

Hi @ChangeName987654321

Please make sure you report this to our team over on Zendesk so they can look into this further.
You can read more about how to submit a report here: ...

Hi @Dropbullet070

Please make sure you reach out to our team over on Zendesk.
You can read more about how to send a report here: ...

Hi @OWEN80

Please make sure you read out post on Character Transfers: Exiles Character Transfer - Information and Tutorial for PC

• You can transfer between Official servers (Official to Official) with the following rules:
  • From PvP you ...

Hi @Miranthos

Please make sure you check out our post on how to report character transfer issues: How to report an issue with Character Transfers

Also please make sure you select the correct option (Character Transfer Issues) in the Request Type drop down menu from our ticket form. You ca...

Hi @marvelncb

Please make sure you check out our post on how to report character transfer issues: How to report an issue with Character Transfers

Also please make sure you select the correct option (Character Transfer Issues) in the Request Type drop down menu from our ticket form. You ca...

Hi @gaines12151619

Please make sure you reach out to our team over on Zendesk.
You can read more about how to send a report here: ...

Hi @Kronk

Please make sure you reach out to our team over on Zendesk.
You can read more about how to send a report here: ...

Hi @Kronk

Please make sure you reach out to our team over on Zendesk.
You can read more about how to send a report here: ...

Hi @King_Gundy

Please make sure you reach out to our team over on Zendesk.
You can read more about how to send a report here: ...

Greetings Everyone,

Please make sure you reach out to our team over on Zendesk.
You can read more about how to send a report here: Official Servers - Terms of conduct, guidelines and procedures

Hope this helps!

Hi @alias_46913

Please make sure you reach out to our team over on Zendesk.
You can read more about how to send a report here: ...

Hi @Tsokuta

Can you please let us know on what server you’ve experienced this issue and when (date) the base disappeared?

We will pass this information over to the rest of the team for further investigation.

Greetings Everyone,

Please make sure when submitting a report in Zendesk concerning character transfer issues that you also select the correct option (Character Transfer Issues) in the Request Type field on our ticket form.

You can find this option at the bottom of the drop-down field.

Hope this helps!

Hi @erjoh

We just updated the Trimming official servers announcement with the following ...

Greetings Exiles,

We’ve just finished updating our server merges page with the last remaining servers from the North America region.
The list is now complete so please make sure you check it out.

As always thank you for your continued patience and understanding while we work on these merges.

Thank you for bringing this to our attention.
You should be able to close that message and start a single player mode game with no issues.

Is that the case for you or are you unable to go pass that message?

It might be that your server admin has restricted the clan creation access.
Unfortunately, we’re only able to provide direct assistance on Official Servers. If you are playing on a private server, please make sure that you contact your server admin as they will be able to help you further with this.

Thank you for your understanding.

Thank you for providing us with this screenshot.
We’ve tested this on our end on both official and unofficial servers and clan creation is working as intended.

If you are still unable to write a clan name at the top of the screen (you should be able to see a text entry field), then please reach out to your server admin.

Hope this helps!

Thank you for getting back to us. We’ve updated your posting permissions so you should be able to upload screenshots