Dana

Dana



04 Mar

Comment
    Dana on Forums - Thread - Direct

Hi @fia113

Please make sure you reach out to our team over on Zendesk so they can look into this further.
You can read more about how to submit a ticket here: ...

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03 Mar

Comment
    Dana on Forums - Thread - Direct

Hi @lbion and thank you for bringing this to our attention.

We are aware of this issue and our development team is working on fixing it as soon as possible.

Thank you for your patience and understanding.


02 Mar

Comment
    Dana on Forums - Thread - Direct

Hi @Bleachy

Please make sure you reach out to our team over on Zendesk so they can look into this further.
You can read more about how to submit a ticket here: ...

Read more
Comment
    Dana on Forums - Thread - Direct

Hi @EwersonPinheiro

We are aware of this issue and our development team is working on fixing this as soon as possible.

Thank you for your patience and understanding.

Comment
    Dana on Forums - Thread - Direct

Hi @sadrak

Please make sure you send a DM to @Community with the following information:

  1. Steam ID
  2. Origin server (where you were transferring from)
  3. Transfer server (where you were transferring to)
  4. Character name
Comment
    Dana on Forums - Thread - Direct

Hi @Dela_phatto

Please make sure you send a DM to @Community with the following information and, pay much attention to spelling and including any special characters in the ID’s:

  1. PSN ID
  2. Origin server (where you were transferring from)
  3. Transfer server (where you were transferring to)
  4. Character name
Comment
    Dana on Forums - Thread - Direct

Hi @64bitfury

If you are still seeing this issue, please make sure you reach out to our team over on Zendesk so they can look into this further.
You can read more about how to submit a ticket here: ...

Read more
Comment
    Dana on Forums - Thread - Direct

Hi @NegativeCountry

If you are having trouble with a character transfer on one of our official servers please make sure you check this thread Server Transfer Failed after new update 2.8

Comment
    Dana on Forums - Thread - Direct

Now that the server merge process has started we will be closing this thread.
Thank you all for your feedback, questions, concerns and generous support comments.

If you are experiencing any issues with the merges please feel free to use Bug Reports sections on the forums.
For questions please make sure you use the General Discussion section.
For any feedback or suggestions, feel free to use the Feedback section.

If we have any addition...

Read more

25 Feb

Comment
    Dana on Forums - Thread - Direct

Can you please let us know the number of the origin server and the destination server?
Are you still seeing this error in game?

In the meantime we will look into this issue further.


24 Feb

Comment
    Dana on Forums - Thread - Direct

We’ve just updated the news feed in game to reflect the upcoming server merges.

As mentioned previously, please remember that new characters cannot be created on the servers that are being merged.

We now have a message set up indicating this. Message along the lines “Official servers scheduled for merge will not allow character creation or incoming transfers"


22 Feb

Comment
    Dana on Forums - Thread - Direct

Hello Everyone,

We’ve released a new update that has a fix for the character transfer issue.
You can read more here: PC Update 2.8 (26.01.2022) - Follower Emotes, Server Queues and more! - #6 by Ignasi

If you are still experiencing this issue, please feel free to get back to us and let us know.


21 Feb

Comment
    Dana on Forums - Thread - Direct

Hello everyone,

Just added the North America servers to the merge list. With the addition of these servers the list is now complete.

We’ve also made some corrections, which should show up in 30 mins:
3521 is merging into 3566, not into 3556
3534 is not merging into anywhere; it is already receiving a merge from 3511
3532 is merging to 3531

Please make sure to check the list out and see if the servers you are playing on are being affected by these merges.
Thank you again for being so patient and understanding with us while we worked on this.


18 Feb

Comment
    Dana on Forums - Thread - Direct

Hello everyone,

We are currently working on adding more servers to the list.
We’ve just finished adding all European servers.

Next week we will be adding North America servers so please keep an eye out for that.
We will also be answering even more server merge questions and concerns.

Until then, have a great weekend everyone!

Comment
    Dana on Forums - Thread - Direct

Switched them around :blush: hope it’s easier to follow the updates now.


17 Feb

Comment
    Dana on Forums - Thread - Direct

We’re currently working on adding more servers to the list

If you check the list now you will see we’ve added European servers.
Some servers will appear with the incorrect Merge Date (7th or 9th of March instead of 8th or 10th of March)

We are working on fixing this so we apologize if you will see some servers being removed and added back to the list.

Comment
    Dana on Forums - Thread - Direct

Passed your suggestions over to the rest of the team :blush:

Comment
    Dana on Forums - Thread - Direct

Thank you for trying this out and pointing the encumbrance issue.

These new settings are only applied/picked up after a server restart. The restart happened 14 hours ago so this might have been why you could not transfer in the first place.

If you can and want, please feel free to test this again. It should work now that the server has been restarted.

Let us know if you encounter any other issues.


16 Feb

Comment
    Dana on Forums - Thread - Direct

Passed your suggestion over to the rest of the development team.
For now as a workaround you can use Ctrl F to search for a specific server in the list.

Yes, players on the target servers will not be affected by the merge. They will be keeping buildings, items, thralls, etc.

Comment
    Dana on Forums - Thread - Direct

Yes, the source servers will be merged into the target servers and those are here to stay (for now).