Dana

Dana



01 Feb

Comment
    Dana on Forums - Thread - Direct

Greetings Everyone,

Regarding the pick-up building pieces issue, the team is currently looking into this further.
So far it seems the issue only happens on old databases/buildings.

Thank you for your patience and understanding while we investigate.


31 Jan

Comment
    Dana on Forums - Thread - Direct

Will be closing this thread as it derailed quite a bit.

If you would like to report bugs or feedback, please make sure you use the correct forum section.
All bug reports are passed over to our QA team for further investigation and feedback is passed over to the rest of our development team.

Also please remember to be respectful of the topics and the people discussing them, even if you disagree with some of what is being said.
If you would like to know more about our social guideline please check out this link: Formatting Guide - Funcom Forums

Comment
    Dana on Forums - Thread - Direct

Hi @Lunchbox138 and thank you for bringing this to out attention.

We’ve passed this over to the rest of the team for further investigation.

Comment
    Dana on Forums - Thread - Direct

Greetings everyone and thank you for providing us with this information.

We will look into all your accounts as soon as possible. Thank you for your patience and understanding while we work on this.

Comment
    Dana on Forums - Thread - Direct

Thank you for bringing this to our attention.

Could you please let us know on what type (stormglass, sandstone, etc) of building pieces you’ve noticed this issue?

Comment
    Dana on Forums - Thread - Direct

Hi @Whitequeen

We are aware of this issue and currently looking into it.
You can read more here: Funcom live services down? - #25 by Ignasi

Thank you for your patience and understanding while we investigate.

Comment
    Dana on Forums - Thread - Direct

Hi @Laynex

As mentioned previously, please try to reinstall Conan Exiles and see if you are still unable to get the 2.8 update.


28 Jan

Comment
    Dana on Forums - Thread - Direct

Thank you so much for this screenshot.

Will be passing this over to the rest of the team for further investigation.

Comment
    Dana on Forums - Thread - Direct

Definitely not the last update Valkyrja :wink:

Comment
    Dana on Forums - Thread - Direct

Yes we are aware of the climbing issue as it was reported before here: Climbing, it's not working right - #3 by Dana

If you are also experiencing the walking glitch issue, please let us know if you’ve encountered this on a specific server.

Comment
    Dana on Forums - Thread - Direct

Hi @Laynex

If you are experiencing issues with the GamePass version of Conan Exiles, please make sure you try a reinstall.
Feel free to get back to us if you are still experiencing issues.

Comment
    Dana on Forums - Thread - Direct

Hi @ZoloftMuncher

Please make sure you reach out to our team over on Zendesk so they can help you out with some additional details regarding your base.

You can read more about how to submit a ticket here: ...

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Comment
    Dana on Forums - Thread - Direct

Hi @Cojonan

Are you experiencing this issues on a specific server?
Can you check this is shingle player or a different official server and let us know if the issue persists?

Comment
    Dana on Forums - Thread - Direct

Greetings Everyone,

If you are experiencing issues with character transfers after 2.8, please send us a message/DM here on the forums with the following information:

Server number
Character name
Clan name (if applicable)
Make sure to include @ Dana or @ Community when sending your message.

This way we can look into each case individually and try to figure out what happened with these failed transfers.

Comment
    Dana on Forums - Thread - Direct

Hi @Barnes and thank you for bringing this to our attention.

We’ve passed this issue over to the rest of the team for further investigation.
In the meantime can you please provide us with a screenshot of the event log?

Comment
    Dana on Forums - Thread - Direct

Hi @Barnes

This might be caused due to the fixes we’ve introduced in 2.8.
We fixed quite a few building issues that were reported in the past by our players including inverted wedges.

Could you please provide us with a video or some screenshots of what you are seeing?

Comment
    Dana on Forums - Thread - Direct

Hi @Dumaru

Could you please try again without any mods and let us know if the issue persists for you?

Comment
    Dana on Forums - Thread - Direct

Sorry about the confusion TeleTesselator

I was referring to the list @The7thCrest provided in their reply as additional information.

Comment
    Dana on Forums - Thread - Direct

Hi @Caiusballad1179

Please make sure you report this to our team over on Zendesk
You can read more about how to submit a ticket here: ...

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Comment
    Dana on Forums - Thread - Direct

Greetings Everyone,

If you have questions regarding your suspensions or band, please make sure you reach out to our team over on Zendesk

Bans/suspensions are handled directly between Funcom and the affected player so for privacy and security reasons, they can not be discussed here on our forums.

You can read more about how to submit a ticket here: ...

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