EA_Barry

@sjalen13 

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thanks.

@OkeanFrenka 

Ban appeals are taking longer than usual currently due to a relatively high number of cases.

If you have already followed the steps below, we will need you to wait for our response.

https://help.ea.com/en/help/account/informati...

@vlPapiGxd 

If you have already reset your password, we will need you to make contact with an EA Game Advisor for assistance.

Click the following link to get started: https://help.ea.com/en/contact-us/

Please note the current changes to support: ...

@ActNotIronic 

Power cycle your console/PC and router and retry, then if required, click the following link to contact an Advisor: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: ...

@Houdini_Hank 

Thanks for posting, an old router/firmware can definitely be problematic.

@wiseolddude 

Thanks for the info, I will repost the specific driver set so we can mark a solution:

"I went further to 442.59 and the game is back to a smooth 141 with no bad camera jutter"

@CyGuy9296 

This is potentially a controller issue, try using another controller, thanks.

@VerySchwarz 

Check if capping your framerate with a GPU tweaking app such as EVGA PRecision or MSI Afterburner has an effect.

Check your display is connected to your GPU and not the motherboard video output!!

@EK_Aikon 

If you have already gone through the steps below, we will need you to wait for our response. 

The team involved in ban appeals is very busy presently and replies are taking longer than usual.

https://help.ea.com/en/help/account/inf...

@NejiXByakugan 

Please make contact with an EA Game Advisor for assistance.

Click the following link to get started: https://help.ea.com/en/contact-us/

Please note the current changes to support: ...

@Era3er 

Try verifying the game files in Steam: 

https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

If you have any KB or PC case RGB lighting control software running, try disabling that.

Bluescreen issues are outside of the scope of support ...

@tkusmickea 

We have seen similar with RGB led control software and for now the only thing you can do is temporarily disable that while you play.

Thanks.

@cusideabelincoln 

Reposting so a solution can be marked, thanks.

"[SOLVED] Issue was actually due to Nvidia Inspector Multi-Display power option triggering my 1080 Ti to go into a low clockspeed because the GPU load threshold was set too high, and at 60 FPS the game was not putting a big enough load onto the GPU."

@GalmWing 

First, use the following info to verify the integrity of your game files: 

https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

Then, check if you are running some RGB lighting control software, we have seen that interfere with anti-cheat software ...

@Trey_2420 

I moved this post to the right place.

If you still have an issue with this, then please make contact with an EA Game Advisor for assistance.

Click the following link to get started: https://help.ea.com/en/contact-us/

Please note the current changes to support: ...