EA_Barry

@Bigred15299 

Please make contact with an EA Game Advisor for assistance.

Click the following link to get started: https://help.ea.com/en/contact-us/

Please note the current changes to support: ...

@Geezer108 

Check your game files are free of corruption by right clicking the game in Origin and then choose Repair.

Let that process finish and then retry playing.

Thanks.

@MilleTheFirst 

This is potentially a hardware issue that you will need to contact Sony for support with.

Thanks.

@Tamero34 

Check the Time/Date on your Switch, having the incorrect time and/or date can cause this error, thanks.

@limitation_ttv 

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thanks....

@CNTFINDNAME 

You will likely have to uninstall and then reinstall the game.

Connecting to your router with a cable will help prevent this kind of error in the future.

Thanks.

@Meow_Vulnat 

Please try the following troubleshooting steps:

• Disable any overlay (Rivatuner etc.)
• Download and install any available Windows Updates
• Reinstall or update your video drivers via a "clean iinstall"
• Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
• Perform a clean boot before starting the game: ...

@Give_Me_Robux 

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thanks.

@xRECKNINx 

Your machine does not meet the below minimum requirements, specifically the graphics card having only 128MB Dedicated memory:

MINIMUM REQUIREMENTS

OS: 64-bit Windows 7
Processor (AMD): AMD FX 4350 or Equivalent
Processor (Intel): Intel Core i3 6300 or Equivalent
Memory: 6GB - DDR3 @1333 RAM
Graphics card (AMD): AMD Radeon™ HD 7730
Graphics card (NVIDIA): NVIDIA GeForce® GT 640
...

@iamangamer 

Thanks.

Reposting the most important part of your post so we can mark a solution:

"TL;DR: Save yourself the trouble, time and headache of contacting EA costumer support and setup every 2step verification you can. Good luck. "

@Mcrajax 

Please just reboot your machine and router and retry, thanks.

@LimKinPork 

Bluescreening is outside of the scope of support we provide but I think that further downclocking (to the point of running everything at stock clock speeds, no factory OC either) of your CPU, GPU and RAM will likely be the fix.

Thanks.

@JiboTV 

Please check if the issue is resolved after you roll back that recent Windows Update, thanks.

@xiiinovember 

Please make contact with an EA Game Advisor via Live Chat so we can take a look at this for you.

Click the following link to get started: https://help.ea.com/en/contact-us/

Please note the current changes to support: ...

@P33N1560BB13R 

Please verify your Steam files as follows: 

https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

Also note, you may need to run that process more than once, thanks.

@RAMOFFIRE 

Assuming you have already right clicked the game in Origin and chosen Repair...

It may be worthwhile checking if this is a PC stability issue by running your CPU, GPU and RAM at stock clock speeds (no factory overclock either)

Thanks.

@Loco_CD7 

You may need to enable port triggering on your router.

https://answers.ea.com/t5/Technical-Issues/Can-t-connect-to-Apex-Legends-server-while-on-the-same-ne......