EA_Barry

@Cheezychill 

You can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thanks.

@gaminglifeman 

First, secure your account using the following info: 

https://help.ea.com/en-us/help/account/secure-hacked-ea-account/

You can then use the steps detailed at the following link to report this issue.

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@UnitBeatz_SS @FROSTT20 

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

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@2003517 

First, boot your console in Safe Mode and then choose Option 5, Rebuild Database: 

https://www.playstation.com/en-gb/support/hardware/safe-mode-playstation/

If the problem continues, make sure you are connected to your router with a cable and delete and reinstall the game, thanks.

@SlayerVIII 

Try recording at a lower resolution. Maybe your hard drive speed is a factor, this is more likely if you do not have an SSD.

Thanks.

@Bradpath 

Please make contact with an EA Game Advisor for assistance.

Click the following link to get started: https://help.ea.com/en/contact-us/

Please note the current changes to support: ...

@Assassin10770 

Please make contact with an EA Game Advisor for assistance.

Click the following link to get started: https://help.ea.com/en/contact-us/

Please note the current changes to support: ...

@Knightbatt 

This is potentially a hardware issue with your RAM. The following is from your Dxdiag report: 

Event Name: MemDiagV1
Response: Not available
Cab Id: 0
Problem signature:
P1: 0
P2: Manual
P3: Immediate
P4: MemTestError

@Asterias_9 

I know you have reinstalled the game but your screen shot looks like there are missing textures, this can be fixed by right clicking the game in Origin and choosing Repair.

Also, it seems like your GPU is factory overclocked, it may be worthwhile running it at stock clock speeds: 

Base Clock 1257 MHz

Boost Clock 1340 MHz

Memory Clock 2000 MHz (8 Gbps effective)

Thanks.

@Tomotomo_OwO 

Use the utilities that came with your SSD to see if any of those show an issue.

It is possible the SSD is at the end of it's serviceable lifetime and may need to be replaced.

@xXHaloEpicXx 

Verifying integrity via Steam should fix this but try renaming that file to C:\something\something\file.rpak.old

i.e. just add .old to the end. This will force Steam to actually replace that file and hopefully get you going.

Thanks.

@Tomotomo_OwO 

Probably worthwhile running chkdsk on the SSD to check for errors, potentially fix some and mark bad sectors so they do not get used.

https://docs.microsoft.com/en-us/windows-server/administration/windows-commands/chkdsk

@bfrog300 

Please make contact with an EA Game Advisor so we can take a closer look at your account.

Click the following link to get started: https://help.ea.com/en/contact-us/

Please note the current changes to support: ...

@MuggleEmperor 

Check for other devices or services using your connection, sometimes other things can hog your connection and induce ping or lag issues while gaming.

Thanks.

@G0tB0xed 

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thanks.

@Jiawei025 

At the moment the following languages are supported on Answers HQ:

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@TriggerTry 

You can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

@Bigred15299 

Please make contact with an EA Game Advisor for assistance.

Click the following link to get started: https://help.ea.com/en/contact-us/

Please note the current changes to support: ...