EA_Blueberry

EA_Blueberry


16 Aug

Comment
    EA_Blueberry on Support Forums - Thread - Direct

@B3A5T_Callion 

 

Can you try going into training mode first before going into other modes? Another player posted a while back that helped fix the latency issue. I just want to know if that actually works for you so we can notify the team.

Can you upload DxDiag and UO Trace for me? Do you play on  WiFi connection or is your PC wired in?

 

How to Pull a DxDiag

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    EA_Blueberry on Support Forums - Thread - Direct

@g1g2_mozo wrote:

ok so i just fixed it i think, played for stright two hours with no crash

basically used radeon version 18.2.2 ( saw it in another website)

with command line arguments:

+fps_max 60

 

hopefully they fix this though as i would rather be playing on new drivers but this will do i guess


Thank you for relaying that back to everyone, ...

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15 Aug

Comment
    EA_Blueberry on Support Forums - Thread - Direct

@B3A5T_Callion 

 

Other than that gold armor right after the drop, everything else was tough to watch. Let's see what we can do to really fix that connectivity issue. 

Check out these steps:

 

  1. It's possible Killer Control Center could be playing a factor. Check out ...
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    EA_Blueberry on Support Forums - Thread - Direct

@6amiac 

 

Thanks for sharing the txt document and glad to the repair fixed it for you. 

/Blueberry

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12 Aug

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    EA_Blueberry on Support Forums - Thread - Direct

@VeryRareSensei 

 

If you're down to troubleshoot let us know what platform you play on. It's very possible some quick minor tweaks can help correct the connection link to Apex Legends. I've experienced lag for a specific game before while others were fine, but after rebooting the network and console I created a fresh connection link with my network and the EA servers which in turn repaired the hiccups from the last link.

Let us know of any steps you may have tried too. A perfect example is ...

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09 Aug

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    EA_Blueberry on Support Forums - Thread - Direct

This is a fair Quality of Life submission. Would be nice to be able to ping a further specific respawn point so your random squad member doesn't go for the closest one while 3 other squads are battling it out nearby. Wondering

Blueberry.png

07 Aug

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    EA_Blueberry on Support Forums - Thread - Direct

@efesen 

 

How many friends do you have on your friends list for the account you can't login to Apex with?


22 Jul

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    EA_Blueberry on Support Forums - Thread - Direct

@Watch3r_45 

 

We appreciate where your heart is, however petitions are not allowed on the AHQ forums.

Blueberry.png

19 Jul

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    EA_Blueberry on Support Forums - Thread - Direct

@xpertvcm04 

 

Have you tried reinstalling the game on the internal drive and do you have anything plugged into the USB slots other than a controller wire?

Blueberry.png
Comment
    EA_Blueberry on Support Forums - Thread - Direct

@Curiosity007 

 

Can you confirm whether you've tried all the steps I previously sent above? Have you tried reinstalling the Realtek drivers?

/Blueberry

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Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here: https://answers.e... Read more

18 Jul

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    EA_Blueberry on Support Forums - Thread - Direct

@Curiosity007 

 

Try right-clicking on the game in Origin and select "repair" to see if that has any positive effect. It might be worth reinstalling too if that hasn't been done yet, perhaps it's due to corrupted files during the installation.

 

We have some other threads below with potential solutions:

 

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17 Jul

Comment
    EA_Blueberry on Support Forums - Thread - Direct

@Watch3r_45 

 

The team is looking for opportunities to improve connectivity for all Apex Legends player around the world and we'll continue to let the team know about the server requests for specific regions, however we do not have any announcements regarding plans for adding datacenters to that region at this.

Thank you for playing Apex Legends and pinging us your feedback! Standard smile

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16 Jul

Comment

@df13xyaxis 

 

Please contact our Live-Support team at Help.EA.com for assistance. If you purchased an Origin Cash Card those are intended for PC players. To purchase Apex coins for PlayStation you'll need to add funds to your PlayStation wallet. 

/Blueberry

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15 Jul

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    EA_Blueberry on Support Forums - Thread - Direct

@surfFreeman 

 

The team is aware of this and it's been added to the dev tracker.



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    EA_Blueberry on Support Forums - Thread - Direct

@surfFreeman 

 

The team is aware of this and it's been added to the dev tracker.

/Blueberry

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    EA_Blueberry on Support Forums - Thread - Direct

@ExileEditing 

 

In your first response you were on Windows 10 build 1903 and now in the DxDiag you're on the latest version, so maybe there were some updates that were in the process of being installed that eventually finished. 

Glad it's working now though, see you in Kings Canyon!

/Blueberry

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Did their response fix it? Mark it as a solution so it helps others!
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12 Jul

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    EA_Blueberry on Support Forums - Thread - Direct

@NotReloaded @Skhaal99 

 

What language do you use for your games?

/Blueberry

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    EA_Blueberry on Support Forums - Thread - Direct

@NotReloaded @Skhaal99 

 

What language do you use for your games?

Comment

@7Cyanide 

 

The team is still looking to make improvements on their anti-cheat efforts, however we don't have any news to share right now on it. Please continue to report them via in-game when you can. Thanks for the help and good luck this weekend. 

/Blueberry

-------------------------------------------------------------------------------------------------
Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here: ... Read more
Comment
    EA_Blueberry on Support Forums - Thread - Direct

@xTheAce714x 

 

Which platform do you and your buddy play on and has he tried any sort of connection troubleshooting with us or with our Support team? The Apex Legends team is working to improve server quality and investigating the code:leaf/net errors in which they're requesting info from the community ...

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