EA_Blueberry

EA_Blueberry


15 Oct

Comment
    EA_Blueberry on Support Forums - Thread - Direct

@Spaceb4t 

This could be a longshot, but can you try removing some friends from your list to see if that allows you to launch the game? We had a thread her...

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Comment
    EA_Blueberry on Support Forums - Thread - Direct

@Spaceb4t 

 

How many friends each do you have on your primary account and secondary account?

Comment
    EA_Blueberry on Support Forums - Thread - Direct

@Feikas9 

 

If you leave during the finisher you are subject to getting penalized because your squad hasn't been wiped yet. Sounds like you went through some frustrating games before you came here though and hopefully the rest of this week is different. Do you crash a lot? We're always here to help avoid that from happening if troubleshooting is something you're interested in on the ...

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Comment
    EA_Blueberry on Support Forums - Thread - Direct

@HuckleBerryFick 


Can you attach a full DxDiag for us and have you been getting crashes since yesterday's client update?

 

How to Pull a DxDiag

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

...

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09 Oct

Comment
    EA_Blueberry on Support Forums - Thread - Direct

@Psykotiq 

 

The team is aware of this happening. You're able to hear other voices if they're using their quips while on the dropship. Had some games where players participated as if it was a conversation, but we've seen the spamming too. Thumbs up

/Blueberry

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08 Oct

Comment

@Wingmannedbro wrote:

 I'm not gonna touch this with a 10 foot pole considering I spent hundreds on this game, and plan to keep playing for a considerable time to come.

 


This is some great advice. Thumbs up

/Blueberry

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Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did t... Read more

07 Oct

Comment
    EA_Blueberry on Support Forums - Thread - Direct

Hey, Legends.

Our teams are aware of connectivity issues facing EA games and looking to get them back up and running as soon as possible. Thank you for your patience. 

 

 

/Blueberry

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Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here: https://answers.ea.com/t5/help/faqpage#ranks
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Comment

@Wingmannedbro 

 

Thanks for the heads up. We've sent this their way. Thumbs up

/Blueberry

-------------------------------------------------------------------------------------------------
Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here: ... Read more

04 Oct

Comment
    EA_Blueberry on Support Forums - Thread - Direct

Thanks for the heads up. This was previously fixed but with new updates it's possible bugs can re-emerge. We'll flag this down to the team. Thumbs up

/Blueberry

-------------------------------------------------------------------------------------------------
Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here: https://answers.ea.com/t5/help/faqpage#ranks
--------------------------------------------------------------------------------------------------

01 Oct

Comment
    EA_Blueberry on Support Forums - Thread - Direct

Hey, all.

So far this looks to be the only thread created. It was also reported here and it looks like a Respawn dev asked this question:

 

"Hi there, have some questions for people who are having problems with getting the wrong badge - What platform are you guys playing on? Also when was the last time you played a rank match? I have a theory that it might not be working correctly for some people who played rank early on in Season 2 but stopped playing soon after."

 

Can you respond here with that information please?

/Blueberr... Read more
Comment

@asukojo  @NienOClock 

 

The Battle Pass FAQ and official trailer can be found on our ...

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26 Sep

Comment
    EA_Blueberry on Support Forums - Thread - Direct

@Noisyboy_84016 

 

We'll make sure you can access that Battle Pass. Can you try restoring the license for the game and then try again?

 

Restoring license on PS4

https://manuals.playstation.net/document/en/ps4/settings/license.html

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Comment
    EA_Blueberry on Support Forums - Thread - Direct

@Noisyboy_84016 

 

Boost mode is for a PS4 Pro. 

Hopefully that step fixed it for you. Fingers crossed

Blueberry.png
Comment
    EA_Blueberry on Support Forums - Thread - Direct

@Noisyboy_84016 

 

Do you have "Text to Speech" enabled under your Apex Legends game settings? If so, try disabling that.

Do you have boost mode enable don your PS4 to see if that helps get around this error and how full is your hard drive? I'm concerned the game is putting the system over the tipping point of where the hardware is struggling to run the game. Is the system dust free and well ventilated?

 

Here is PlayStation's article on what to do when you receive that specific error code: ...

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24 Sep

Comment
    EA_Blueberry on Support Forums - Thread - Direct

Hey, Legends!

We have some great discussions on Training mode in these posts below. Be sure to join those and add your thoughts there for us to ping over to the team.

 

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20 Sep

Comment
    EA_Blueberry on Support Forums - Thread - Direct

Hey, @Salamoalaikoum 

 

Does the purchase for the 1000 coins show up as completed under your PlayStation account's transaction history? If it's there, does it show up in your country's currency? Some players will accidentally make purchases while on VPN which can cause content issues due to region locks through the Sony store. If that's the case, please contact PlayStation Support so they can look into the purchases made on your PlayStation account.

...

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Comment
    EA_Blueberry on Support Forums - Thread - Direct

@SombrePerdition 

 

The team is aware of supply drop weapons not counting towards challenges on the Trello board.

/Blueberry

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29 Aug

Comment
    EA_Blueberry on Support Forums - Thread - Direct

@ItzRagdollYT 

 

Let's see if this does the trick:

 

  1. Delete Origin from your PC and re-download the latest version
  2. Perform a ...
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28 Aug

Comment
    EA_Blueberry on Support Forums - Thread - Direct

@ItzRagdollYT 

 

The game appears to still be downloading. Have you been able to launch it once the game was fully installed?

 

When a game is stuck in resuming or getting ready phase (or won't launch properly at all), try clearing the cache for Origin. 

 

Here is how to do that: ...

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16 Aug

Comment
    EA_Blueberry on Support Forums - Thread - Direct

Can you try a clean boot and then immediately launch Origin as administrator to see if it's a program running in the background causing the issue?

 

How to Clean Boot your PC

https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/



... Read more