devtrackers.gg
Hey all, I'm going to lock this thread as we do not allow discussions like this on AHQ.
Darko
Hey all, I'm going to lock this thread as we do not allow discussions like this on AHQ.
Darko
Hey @SirWikus when posting on AHQ please do so in a polite and constructive manner.
If our TOS team has repeatedly denied your appeals then there is nothing that anyone can do to change this.
Darko
Hey @Dean_Westen for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further.
You can contact our live support at help.ea.com.
To speak with a chat or phone adviser:
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Read moreHey @EXIA7z if after our team has denied multiple appeals then they will only review an appeal should it contain new info.
Darko
If our TOS team has denied our appeal then there is nothing anyone can do to change this.
Darko
You will need to speak to our Terms of Service team @EXIA7z.
If they have denied multiple appeals then there is nothing we can do to change this.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
You will need to speak to our Terms of Service team @Cahocachi.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
Hey @JatheforceTTV in case it is connection based I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/
Darko
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You will need to speak to our Terms of Service team @Zreks.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
You will need to speak to our Terms of Service team @Devildog2005325.
Just so you are aware, if you allow others access to your account then you are responsible for any actions they take.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
You will need to speak to our Terms of Service team @badoof300.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
You will need to speak to our Terms of Service team @LtRhino.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
Hey @detonator2 this issue was related to maintenance that was done yesterday: https://twitter.com/Respawn/status/1509650975610609668
Darko
It may be easiest if your friend speaks with our live support team @Wof1o.
They will be able to advise your friend further as if living in China, using a Russian email and paying in English pounds you could see issues.
Darko
Hey @Wof1o I removed your attachments as they contain personal information.
Can I ask, is your friend resident in Russia by any chance? If so, this link may have important info for them:https://help.ea.com/en/help/faq/ea-games-unavailable-in-some-countries-or-regions/
If your friend does not live in a country in those regions then there were recent changes made to how card purchases are processed and it may be a case that this is related to it.
I know that almost any purchase I make I now have to verify it with my bank thro...