When launching the game @calyarion are you ensuring that you are doing so on the dedicated GPU and not the integrated one?
Your DxDiag has a number of errors so it's best to run System File Checker tool to repair missing or corrupted system files:https://support.microsoft.com/en-ie/help/929833/use-the-system-file-checker-tool-to-repair-missing-o...
Can you also create a new Windows admin account and try it there?
Let us know how you get on.
Darko
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Hey all, if you are in game and suspect a user of cheating then please report them by following the steps in this link: https://www.easy.ac/en-us/support/apexlegends/contact/report/
We take all reports very seriously and will fully investigate.
Darko
It's worth grabbing a DxDiag @calyarion: https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
Darko
Hey @robertalx2703 you will need to speak with our TOS team.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
Hey @georgegi10 as I said above, if you allow others access to your account then you are responsible for any action they take.
If they spend your in-game currency or break the rules then it is on you.
Darko
Hey all, you will need to speak with our TOS team in relation to any ban.
If after multiple investigations our TOS team has denied your appeals then there is nothing that we can do to change this.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
Hey @georgegi10 if you allow others to access or play on your account then you are responsible for any actions that they may take.
Darko
Hey @jkcjee you will need to speak with our TOS team in relation to any ban.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
Sorry to say @alonetaco but if you allow others access to your account then you are responsible for any actions they may take.
We are not able to return your items or reverse the action.
I'd recommend putting a password on your device.
Darko
Hey @Dannysuzuky for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further.
You can contact our live support at help.ea.com.
To speak with a chat adviser:
Click on your product Origin
Then select 'PC
Manage my Account'
Finally, yo...
Read moreSorry to say @Thespartan4777 but if you claimed the item on the wrong platform then we are not able to transfer it.
Darko
Hey all, if you have a ban on your account then please speak with our TOS team using the steps in the accepted solution.
Darko
Hey @qlnwipwbppap when posting on AHQ please do so in a polite and constructive manner.
It sounds like you may be having issues with your connection @sprinterdom. I would suggest taking a look at our Connection troubleshooting steps which you can find here: ...
Read moreAs I said above @lchang97, if our TOS team have repeatedly denied your appeal then there is nothing that we can do to change this.
I'm going to lock this thread
Darko
You will need to speak to our Terms of Service team in relation to any ban @lchang97.
If our TOS team have repeatedly denied your appeal then there is nothing that we can do to change this.
There is no other way to speak with the team and we are not able to assist with TOS issues on AHQ.
The process to contact our ToS team can be found here: https...
Read moreHey @Criptic-Kun if our TOS team has denied your appeals then there is nothing that we can do to change this on AHQ.
Darko
Hey @Criptic-Kun you will need to speak with our TOS team in relation to any ban.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
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