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Hey @Maxdarkkiller40 you will need to speak with our TOS team in relation to any ban.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
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Hey @Maxdarkkiller40 you will need to speak with our TOS team in relation to any ban.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
You will need to speak to our Terms of Service team in relation to any ban @GNNNRD.
If our TOS team has repeatedly denied your appeals then I'm sorry to say but there is nothing that we can do to change this.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
Hey @MysticOnLive you will need to speak with our TOS team in relation to issues such as this.
Darko
Hey @MysticOnLive you will need to speak with our TOS team in relation to any ban
If our TOS team have denied your appeals then there is nothing that we can do to change this.
The process to contact our ToS team can be found here: https://help.ea.com/...
Read moreHey @Terribyte_ZA if our TOS team have declined your appeals then there is nothing that we can do to change this on AHQ.
Darko
Going to lock this thread as it is going around in circles.
If you have a ban on your account then please speak with our TOS team.
Darko
Hey @Daddysbaby696 I took a look at your account and can see that our TOS team has reached out to you on a number of ocassions.
I'd recommend checking your email folders for the email if you missed it.
Darko
You will need to speak to our Terms of Service team @Terribyte_ZA.
As it states on the ban page, not all bans will be displayed there.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
You will need to speak to our Terms of Service team @Daddysbaby696.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
Hey @EhMystic as it says on the ban page, not all bans may be shown.
You will need to speak with our TOS team in relation to this.
Darko
You will need to speak to our Terms of Service team in relation to any ban @EhMystic.
There is no other way to speak with the team and we are not able to assist with TOS issues on AHQ.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
Hey @AsaturStudios if our TOS team has advised that your appeals have been declined and that you will receive no more info then there is nothing that we can do on AHQ to change this.
Darko
Hey @AsaturStudios responses from our TOS team are not automated. The team uses a template but each case is investigated by a member of the team.
Dakro
You will need to speak to our Terms of Service team in relation to any ban @AsaturStudios.
There is no other way to speak with the team and we are not able to assist with TOS issues on AHQ.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
Hey @slackeroniuwu I'm going to close this thread as there is nothing more that we can do to assist on AHQ.
If you have purchased the code from an unauthorised seller and have an issue then you will need to contact their support in relation to any issues you run into.
Darko
Hey @slackeroniuwu I understand that it can be frustrating but when speaking with our live support team I would recommend being polite and constructive at all times.
If having issues with missing purchases such as points then you would need to be able to provide proof of purchase: https://help.ea.com/en/help/account/how-to-provide-proof-of-purchase/
If making a purchase from an unauthorised seller then the...
Read moreYou will need to speak to our Terms of Service team in relation to any ban @FettenDiddi.
There is no other way to speak with the team and we are not able to assist with TOS issues on AHQ.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
You will need to speak to our Terms of Service team in relation to any ban @starbread719845.
There is no other way to speak with the team and we are not able to assist with TOS issues on AHQ.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/