Hey all, you will need to speak to our Terms of Service team in relation to any ban.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
Hey @ebebf5f8765f21e90f4781ca7f8a58b5 if someone gained access to your EA account then you will need to speak with our live support.
Darko
Hey @Diqgod our TOS team issue bans for a number of reasons, you can be banned without ever receiving a warning.
You can appeal your ban with our TOS team using the steps I shared above.
Darko
If our TOS team has denied your appeal @derekfufu then there is nothing that we can do to change this on AHQ.
Darko
You will need to speak to our Terms of Service team in relation to any ban @derekfufu.
There is no other way to speak with the team and we are not able to assist with TOS issues on AHQ.
The process to contact our ToS team can be found here: ...
Read moreYou will need to speak to our Terms of Service team in relation to any ban @Enmanuelle1324.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
As I said above @dinsc, not all bans are shown on that page, you will need to open an appeal with our TOS team.
Darko
Hey @dinsc not all bans are shown on that page, you will need to open an appeal with our TOS team.
Darko
You will need to speak to our Terms of Service team in relation to any ban @@DINSC.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
You will need to speak to our Terms of Service team in relation to any ban @TrippyPanda001.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
Sorry to say @GH0ST_649 but we are not able to refund heirloom purchases.
Darko
You will need to speak to our Terms of Service team @lynxxid.
If our team has denied your appeals then there is nothing that we can do on AHQ to change this.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
Hey @QSE_Flaitzy if you continue to see the issue after trying the steps above then please speak with your ISP about improving your connection.
Darko
Hey @QSE_Flaitzy I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/
Darko
Hey @Octane223431 for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further.
You can contact our live support at help.ea.com.
To speak with a chat or phone adviser:
Click on your product APEX
Then select 'PC
Manage my Account'
Finally, you can...
Read moreIf there is a ban on your account then you will need to speak with our TOS team.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
You will need to speak to our Terms of Service team @GregoryHoused.
Just so you are aware, hate speech of any kind is not a minor violation but rather a major one and has no place in our games.
There is never a reason so use hate speech when playing a video game.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-ba...
Read more
devtrackers.gg