EA_Darko

EA_Darko



13 Jun

Comment
    EA_Darko on Forums - Thread - Direct

Hey @OldTreeCreeper, if you are in-game and suspect a user of cheating then please report them by following the steps in this link: https://www.easy.ac/en-us/support/apexlegends/contact/report/

 

We take all reports very seriously and will fully investigate.

 

We do no...

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09 Jun

Comment
    EA_Darko on Forums - Thread - Direct

Hey @Elijahmeow as has been mentioned in this thread it is not possible for us to refund or exchange items.


Darko

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07 Jun

Comment
    EA_Darko on Forums - Thread - Direct

Hey @Udumbara007 AHQ is currently available in the following languages.

 

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24 May

Comment
    EA_Darko on Forums - Thread - Direct

Hey all, when posting on AHQ please do not use large text as we don't allow this.

 

I'm going to lock this thread as a result of the abuse of text formatting.

 

Darko

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16 May

Comment
    EA_Darko on Support Forums - Thread - Direct

 

If you are in-game @naebex and suspect a user of cheating then please report them by following the steps in this link: https://www.easy.ac/en-us/support/apexlegends/contact/report/

 

We take all reports very seriously and will fully investigate.

 

Darko

 

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Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @DI_Ethereal I'm going to lock this thread. I understand that you are frustrated but when posting on AHQ please do so in a polite and constructive manner.


I would ask that you not continue to create threads for this issue as there is nothing more that we can do on AHQ to assist you. 

 

We will pass your bug report on.


Darko 

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Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @DI_Ethereal AHQ is  a global community focused on players helping players.

 

If you require direct 121 support or to speak with an EA employee then our live support is the best avenue for that.

We CMs do our best to respond to as many posts as we can  it can happen that we don't get to all, we see tens of thousands of posts a year and as you can imagine it's easy for a post to get lost.


Darko 

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Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @DI_Ethereal please do not create multiple threads for the same issue.


We are not able to assist with missing items on AHQ.

 

If you were sent here to fill in a bug report you can do so here: https://answers.ea.com/t5/Bug-Reports/bd-p/apex-legends-bug-reports-en

 

Darko

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Comment
    EA_Darko on Forums - Thread - Direct

Hey @AdamBD12 please do not make multiple threads for the same issue.

If someone is abusive to you in-game you need to report them, reacting with abuse can result in action being taken on your account.

 

You can report users here: https://www.easy.ac/en-us/support/apexlegends/contact...

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12 May

Comment
    EA_Darko on Forums - Thread - Direct

Hey @styyxo if EA takes a stance on an issue then it will be communicated on our official channels: https://twitter.com/ea?lang=en

 

Darko

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11 May

Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @kingcloudds going to lock this thread as there is nothing that we can do in relation to issues like this on AHQ.


Darko 

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Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @kingcloudds this would be considered getting around a ban and not something our support can help with.


Darko

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Comment
    EA_Darko on Support Forums - Thread - Direct

Sorry to say @kingcloudds but our team would not be able to assist you in getting around a ban by removing your linked account.

 

Darko

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10 May

Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @doc350z when posting on AHQ please do so in a polite and constructive manner.

 

If our TOS team has denied your appeals then there is nothing that anyone can do to change this.

 

Darko

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09 May

Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @milkporch we are not able to assist with TOS issues on AHQ.

 

I took a look at your account and can see that our team has reached out to you over email a number of times.

Darko 

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Comment
    EA_Darko on Forums - Thread - Direct

Hey @NoRDScReeN please do not create multiple threads for the same issue.

 

For issues like this, you need to speak with our TOS team.

 

You will need to speak to our Terms of Service team who will advise you further.

 

The process to contact our ToS team can be found here: ...

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Comment
    EA_Darko on Forums - Thread - Direct

Hey @louise9327 in relation to any ban, you will need to speak to our Terms of Service team

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

  1. Click ...
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Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @cmh29165 as Words With Friends is not an EA title then there is nothing that we can do to assist with any issues or concerns you have in relation to the game. You will need to speak with the games support..

 

Darko

 

 

 

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06 May

Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @eradrimm in relation to any ban, you will need to speak to our Terms of Service team.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

  1. Click ...
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05 May

Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @milkporch you will need to give our team time to investigate and respond.

Darko

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