EA_Darko

Hey @Maxdarkkiller40 you will need to speak with our TOS team in relation to any ban.

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

1. Click ...

You will need to speak to our Terms of Service team in relation to any ban @GNNNRD.

If our TOS team has repeatedly denied your appeals then I'm sorry to say but there is nothing that we can do to change this.

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

1. C...

Hey @Noble6D if you have opened an appeal then you will need to wait for the team to respond.

Darko 

Going to lock this thread as it is going around in circles.

If you have a ban on your account then please speak with our TOS team.

Darko 

Hey @Daddysbaby696 I took a look at your account and can see that our TOS team has reached out to you on a number of ocassions.

I'd recommend checking your email folders for the email if you missed it.

Darko 

You will need to speak to our Terms of Service team @Noble6D.

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

1. Click ...

You will need to speak to our Terms of Service team @Daddysbaby696.

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

1. Click ...

Hey @EhMystic as it says on the ban page, not all bans may be shown.

You will need to speak with our TOS team in relation to this.

Darko 

You will need to speak to our Terms of Service team in relation to any ban @EhMystic.

There is no other way to speak with the team and we are not able to assist with TOS issues on AHQ.

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

1. Click ...

Hey @AsaturStudios if our TOS team has advised that your appeals have been declined and that you will receive no more info then there is nothing that we can do on AHQ to change this.

Darko 

Hey @AsaturStudios responses from our TOS team are not automated. The team uses a template but each case is investigated by a member of the team.

Dakro 

You will need to speak to our Terms of Service team in relation to any ban @AsaturStudios.

There is no other way to speak with the team and we are not able to assist with TOS issues on AHQ.

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

1. Click ...

Hey @slackeroniuwu I'm going to close this thread as there is nothing more that we can do to assist on AHQ.

If you have purchased the code from an unauthorised seller and have an issue then you will need to contact their support in relation to any issues you run into.

Darko

Hey @slackeroniuwu I understand that it can be frustrating but when speaking with our live support team I would recommend being polite and constructive at all times.

If having issues with missing purchases such as points then you would need to be able to provide proof of purchase: https://help.ea.com/en/help/account/how-to-provide-proof-of-purchase/

If making a purchase from an unauthorised seller then the...