EA_Darko

Hey @papahandsoap if you have feedback that is polite and constructive then we are happy to pass it on,.

Darko 

It sounds like you may be having issues with your connection @DaffOne-Legend. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

D...

Hey @frontierbrainbo for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To  speak with a chat or phone adviser:

...

Do you have your DxDiag @OFIS-Xyed?

Darko 

Hey @KrankyKraka I tested it there and it is working as it should, can you ensure that you follow every step exactly.

Darko 

You will need to speak to our Terms of Service team @KrankyKraka.

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

1. Click ...

Hey @JPSF_doc what steps have you done to troubleshoot this issue?

Darko

You can report users after a game @Pistol_Skin_FB.

Darko

Hey @Eshshshss I'm going to lock this thread as we are going around in circles.

You can find the AHQ User Rules and Guidelines here: https://answers.ea.com/t5/help/faqpage

Your video when watched back clearly shows that your shots are not on target, even with the one close to its target you have to rem...

Hey @Eshshshss when posting on AHQ please do so in a polite and constructive manner.

Your video clearly shows that your shots are not on target which is why they are not registering. 

Darko

Hey @Eshshshss there is nothing more that we can add here, your video when slowed down clearly shows that you were not on target when shooting.

Darko 

Hey @Pistol_Skin_FB they can report through their systems report tools. You can find all the info related to reporting abusive users here: https://help.ea.com/en/help/faq/report-players-for-cheating-abuse-and-hara...

You will need to speak to our Terms of Service team in relation to any ban @Florioon.

There is no other way to speak with the team and we are not able to assist with TOS issues on AHQ.

The process to contact our ToS team can be found here: ht...

If you are in-game @Pistol_Skin_FB and suspect a user of cheating then please report them by following the steps in this link: https://www.easy.ac/en-us/support/apexlegends/contact/report/

We take all reports very seriously and will fully investigate.

Dark...

Hey @Eshshshss I took a look at the video in slow motion and your shots are not on target. You are missing the other player almost every time you shoot.

Darko

That's great to hear @TheRyNMC.

Darko 

Hey @TheRyNMC I'm seeing a number of errors there so the best thing to do is go ahead and run System File Checker tool to repair missing or corrupted system files:https://support.microsoft.com/en-ie/help/929833/use-the-system-file-checker-tool-to-repair-missing-o...

I would also recommend creating a new Windows admin account and try the game there.

Let us know ho...