EA_Darko

EA_Darko



04 Aug

Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @WinStreakBadge when posting on AHQ please do so in a polite and constructive manner.


It is never acceptable to post in a way that is abusive or insulting towards another user, as such I'm going to go ahead and lock this thread.

Darko 

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22 Jul

Comment
    EA_Darko on Forums - Thread - Direct

Can you try on a different Windows admin account @WtchCraftxz to see if you have the same issue?

Darko 

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Comment
    EA_Darko on Forums - Thread - Direct

Hey @WtchCraftxz seeing some issues there so to start with the best thing to do is go ahead and run System File Checker tool to repair missing or corrupted system files:https://support.microsoft.com/en-ie/help/929833/use-the-system-file-checker-tool-to-repair-missing-o...

 

Let us know how you get on.


Darko

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Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @xpl0its most of the threads you linked are showing as solved after basic troubleshooting steps.

Darko

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21 Jul

Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @xpl0its it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/


Darko

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Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @Lindholmaren when posting on AHQ please do so in a polite and constructive manner.


Darko

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Comment
    EA_Darko on Forums - Thread - Direct

Hey @SynthShinobi if our TOS team has received and denied multiple appeals from you then I'm sorry to say but there is nothing more that can be done to assist you.

Darko 

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19 Jul

Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @1355338581 if our TOS team has denied your appeals then I'm sorry to say but there is nothing more that we can do to assist on AHQ.


Darko 

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17 Jul

Comment
    EA_Darko on Support Forums - Thread - Direct

You will need to speak to our Terms of Service team @1355338581.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

  1. Click ...
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Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @1355338581 do you have a ban on your account?


Darko 

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16 Jul

Comment
    EA_Darko on Forums - Thread - Direct

Hey @slvaFPS when playing EA games we would ask that you conduct yourself in a polite and constructive manner at all times. 

 

Darko 

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Comment
    EA_Darko on Support Forums - Thread - Direct

If you see it again let us know @Westernstone97.


Darko

 

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Comment
    EA_Darko on Support Forums - Thread - Direct

Thanks for taking the time to share the bug you found @Westernstone97.

 

Does it happen often or was it a one-off?


Darko

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Comment
    EA_Darko on Forums - Thread - Direct

Hey @heyiameliot if you have feedback that you would like to share then we are happy to hear it so long as it is in a polite and constructive manner.

 

Darko 

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14 Jul

Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @yukisukii your UO Trace is showing some obvious connection issues.


You have some very high ping times well before you reach the EA servers, a ping of 100ms or more is cause for concern and you have pings multitudes of this.


Darko 

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13 Jul

Comment
    EA_Darko on Support Forums - Thread - Direct

Do you have your UO Trace there @yukisukii so that we can take a look?


Darko

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Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @yukisukii I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

 

Darko

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Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @Videocrd3070 we will pass your bug report on.

 

We would not be able to offer further updates in relation to this. 

 

I would recommend keeping an eye on the official APEX channels: https://twitter.com/PlayApex


Darko

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