EA_Darko

EA_Darko



30 Jun

Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @meeziep for issues with codes purchased off third-party sites then we would recommend doing what our Live support recommends. We are not able to assist with any account related issues on AHQ. 


Darko

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29 Jun

Comment
    EA_Darko on Support Forums - Thread - Direct

You will need to speak to our Terms of Service team @KAPITAN_OZZI.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

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25 Jun

Comment
    EA_Darko on Support Forums - Thread - Direct

You can choose one of the other contact options @donjaroo.

 

Darko

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Comment
    EA_Darko on Forums - Thread - Direct

That's great to hear @MuTaNt-xxXXxx.

 

Darko

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24 Jun

Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @donjaroo the contact option will be dependent on a number of factors, if it is recommending phone then I would go with that.


Darko

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Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @donjaroo if you just select the options for missing items our team will be able to assist.


Darko 

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Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @donjaroo for issues with missing items such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

To  speak with a chat or phone adviser:

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Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @Persinitrix please do not create multiple threads for the same issue as this is considered spam.

 

Darko 

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16 Jun

Comment
    EA_Darko on Forums - Thread - Direct

The steps to speak with our TOS team are posted above @DesertDweller31.

 

Darko

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Comment
    EA_Darko on Forums - Thread - Direct

Hey @DesertDweller31 you will need to speak with our TOS team in relation to any ban.

 

Darko

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15 Jun

Comment
    EA_Darko on Forums - Thread - Direct

Hey @Acheul I am not aware of any plans for the game to support mouse + keyboard in console.

 

Darko

 

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13 Jun

Comment
    EA_Darko on Forums - Thread - Direct

You will need to speak to our Terms of Service team in relation to any ban @Vip3r_61.

 

There is no other way to speak with the team and we are not able to assist with TOS issues on AHQ.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

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Comment
    EA_Darko on Support Forums - Thread - Direct

Sorry to say @Alvontero but there is nothing that we can do to assist with account related issues such as this on AHQ.

 

Darko

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18 May

Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @idamage28, when posting on AHQ please do so in a polite and constructive manner.

 

Darko

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10 May

Comment
    EA_Darko on Support Forums - Thread - Direct

Hey all, have you spoken with our live support team in relation l relation to this?

 

Darko

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29 Apr

Comment
    EA_Darko on Forums - Thread - Direct

Hey @TroubleShootings if having an issue then please let us know as much info as possible and we will do what we can to assist on AHQ.

 

You can also contact our live support at help.ea.com.  

To  speak with a chat or phone adviser:

Click on your product Origin...

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19 Apr

Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @ZdhuxXx, if there is a ban on your account then you will need to appeal it with our TOS team.

 

Darko 

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14 Apr

Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @xbabylontr, have you spoken with our live support as advised above? 

 

Darko 

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13 Apr

Comment
    EA_Darko on Forums - Thread - Direct

Hey all, I'm going to lock this thread as there is nothing more that we can do to assist with issues such as this on AHQ.

 

Darko 

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11 Apr

Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @XpeacefulpeachX, can you try removing your payment methods associated with your Origin account and then on the checkout pager re-enter it.

 

If the issue remains then for account and billing issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at ...

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