Hey @meeziep for issues with codes purchased off third-party sites then we would recommend doing what our Live support recommends. We are not able to assist with any account related issues on AHQ.
Darko
Hey @meeziep for issues with codes purchased off third-party sites then we would recommend doing what our Live support recommends. We are not able to assist with any account related issues on AHQ.
Darko
You will need to speak to our Terms of Service team @KAPITAN_OZZI.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
Hey @donjaroo the contact option will be dependent on a number of factors, if it is recommending phone then I would go with that.
Darko
Hey @donjaroo if you just select the options for missing items our team will be able to assist.
Darko
Hey @donjaroo for issues with missing items such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further.
You can contact our live support at help.ea.com.
To speak with a chat or phone adviser:
... Read moreHey @Persinitrix please do not create multiple threads for the same issue as this is considered spam.
Darko
You will need to speak to our Terms of Service team in relation to any ban @Vip3r_61.
There is no other way to speak with the team and we are not able to assist with TOS issues on AHQ.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
Sorry to say @Alvontero but there is nothing that we can do to assist with account related issues such as this on AHQ.
Darko
Hey all, have you spoken with our live support team in relation l relation to this?
Darko
Hey @TroubleShootings if having an issue then please let us know as much info as possible and we will do what we can to assist on AHQ.
You can also contact our live support at help.ea.com.
To speak with a chat or phone adviser:
Click on your product Origin...
Read moreHey @ZdhuxXx, if there is a ban on your account then you will need to appeal it with our TOS team.
Darko
Hey all, I'm going to lock this thread as there is nothing more that we can do to assist with issues such as this on AHQ.
Darko
Hey @XpeacefulpeachX, can you try removing your payment methods associated with your Origin account and then on the checkout pager re-enter it.
If the issue remains then for account and billing issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further.
You can contact our live support at ...
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