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Hey @cyberkersus if our TOS team was unable to assist you then there is nothing that we would be able to do on AHQ.
Darko
Hey @cyberkersus if our TOS team was unable to assist you then there is nothing that we would be able to do on AHQ.
Darko
You will need to speak to our Terms of Service team in relation to any aspect of your ban @cyberkersus.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
Hey @SM_Marshy for issues such as this you will need to speak to our TOS team using the steps I shared above.
Darko
Hey @BattleRoyaleYeet generally if you miss an item such as this then it is not possible to get it later on.
Darko
You will need to speak to our Terms of Service team in relation to any ban @GoopFPS.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
You will need to speak to our Terms of Service team @ladystarkx.
If you have already created a case with the team then I would recommend waiting for them to respond. If you create multiple cases for the same issue then our team will close any duplicates cases.
The process to contact our ToS team can be found here: ...
Read moreYou can contact our live support at help.ea.com to see if an exception can be made @BamboozleOnly but remember that this is not something which we normally are able to assist with.
To speak with a chat adviser:
Click on your product Origin
Then select 'PC
Manage my Account'
Can't log in
Finally, you can choose to begin a chat or req...
Read moreSorry to say @BamboozleOnly but in cases of accidental purchases such as this there is nothing that we can do.
We are not able to return the item or exchange it for another one.
Darko
Happy to be of help @cadlupton, I will pass your feedback on to the team.
Darko
Sorry to say @cadlupton but there is no way to see the users you have previously played with.
I will pass your feedback on to the team.
Darko
Hey all, if you are in-game and believe that someone is cheating then please report them using the steps I shared above.
Darko
Hey @TheSavagesDoges have you ensured that the code is for your platform of choice, could it be that the code if for console rather than PC for example.
Darko
Hey @LUCKILYRICHNESS they may have a more up to date integrated GPU.
The only thing you could try is to lower every setting to the lowest and try again but there is no guarantee that it will work as you do not meet the minimum specs.
Darko
Hey @LUCKILYRICHNESS your GPU would not meet the minimum requirements to run the game.
To run the game you would need to meet the minimum requirements for the game: https://www.origin.com/irl/en-us/store/apex/apex#store-page-section-requirements
MINIMUM REQUIREMENTS
OS: 64-bit Windows 7
Processor (AMD): AMD...
It sounds like you may be having issues with your connection @joeracer911. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/
It'll t...
Read moreHey @OtakuXu if you are in-game and suspect a user of cheating then please report them by following the steps in this link: https://www.easy.ac/en-us/support/apexlegends/contact/report/
We take all reports very seriously and will fully investigate.
Darko
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